CV, IT Team Lead Targeting Selected Countries

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Serial No: 42616

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Skills keywords: it skills, itil v3, project management, service orientated, team leader

Short Bio:

Pragmatic and experienced Technical Team Leader with expertise encompassing I.T. / network management; accustomed to project management and coordinating resources from inception to completion effectively to achieve targets within sometimes stringent deadlines. Energetic and dynamic, relishes challenges and demonstrates in-depth analytical and strategic ability to facilitate operational and procedural planning.

Current location:  Scotland, United Kingdom - View on map

Nationality: British

Preferred Sector of Employment:  IT and Technology

Spoken languages: english

Location I am interested in working: Anywhere

Profile

Pragmatic and experienced Technical Team Leader with expertise encompassing I.T. / network management; accustomed to project management and coordinating resources from inception to completion effectively to achieve targets within sometimes stringent deadlines. Energetic and dynamic, relishes challenges and demonstrates in-depth analytical and strategic ability to facilitate operational and procedural planning.

Professional Experience

Aberdeen Asset Management, Edinburgh
Senior IT Systems
Analyst 2014 – Present

Within my current role as Senior IT Systems Analyst; I perform a mixture of technical and managerial functions including the following: –

 Support, installation and administration of various SAN Technologies including but not limited to EMC VNX, EMC Centera EMC Clarion and NetApp FAS2240.

 Support, installation and administration of multiple virtualisation platforms including Citrix Xenserver & Xenapp, VMware Vsphere 5.5.

 Support, installation and administration of various blade technologies including but not limited to HP and Cisco UCS.

 Production of and or sign off of technical documentation including service line provision, DR, Operational procedures, release management and RACI.

 Disaster Recovery Management / Implementation and Testing.

 Project Management from conception to implementation of service improvement projects utilising suitable aspects of PRINCE2.

 Implementation of Pro-Active Server / Application monitoring utilising various systems.

 Prioritization of service improvements based on information from RCA and business impact

 Major incident management.

 Incident call management; ensuring incidents / service requests are resolved within appropriate SLA.

 Problem Management including root cause analysis across multiple technical disciplines.

 Change Management and approval.

 Deputise for EMEA Infrastructure manager covering all aspects of role when required.

Lockheed Martin, Aberdeen
Infrastructure Team Leader
2013 – 2014

During my time within Lockheed Martin as Infrastructure Team Leader; I performed a mixture of technical and managerial functions including the following: –

 Technical Lead for Line of Business applications and Microsoft Technologies including but not exclusive to Active Directory, Windows 2003/2008/2012, Exchange 2007/2010, SharePoint 2007/2010, RSA Authentication Manager

 Proficient in storage technologies including DAS, SAN, EMC VNX, NetApp

 Proficient in multiple virtualisation platforms including Citrix Xenserver & Xenapp, VMware Vsphere 5.5

 Proficient in multiple Mobility technologies and associated infrastructure including Good for Enterprise, Airwatch, Citrix Mobility suite and Citrix Netscaler Appliances.

 Project Management from conception to implementation of service improvement projects utilising suitable aspects of PRINCE2.

 Production of and or sign off of technical documentation including service line provision, DR, Operational procedures, release management and RACI.

 Disaster Recovery Management / Implementation and Testing.

 Implementation of Pro-Active Server / Application monitoring utilising SCOM 2012.

 Prioritization of service improvements based on information from RCA and business impact

 Major incident management.

 Incident call management; ensuring incidents / service requests are resolved within appropriate SLA.

 Problem Management including root cause analysis across multiple technical disciplines.

 Change Management and approval.

 Team Mentoring and Motivation, Employee yearly reviews and objective setting.

 Technical team training.

Royal London Group, Edinburgh
Technical Team Leader (Wintel Applications)
2008 – 2013

During my time within Royal London Group; I performed a mixture of technical and managerial functions including the following: –

 Technical Lead for Line of Business applications and Microsoft Technologies including but not exclusive to Active Directory, Windows 2003/2008, Exchange 2003/2007, SharePoint 2007, VMware ESX, Dynamics CRM 2011.

 Proficient in technologies such as DAS, SAN, Virtualisation.

 Project Management from conception to implementation of large service improvement projects utilising suitable aspects of PRINCE2.

 Production of and or sign off of technical documentation including service line provision, DR, Operational procedures, release management and RACI.

 Disaster Recovery Management / Implementation and Testing.

 Implementation of Pro-Active Server / Application monitoring utilising BMC and HP Openview.

 Prioritization of service improvements based on information from RCA and business impact

 Major incident management.

 Incident call management; ensuring incidents / service requests are resolved within appropriate SLA.

 Problem Management including root cause analysis across multiple technical disciplines.

 Change Management and approval.

 Team Mentoring, Employee yearly reviews and objective setting.

 Technical team training.

Kerry Bio-Science, Clackmannanshire
Infrastructure Administrator
2006 – 2008

During my time within Kerry Bio-Science, I was primarily accountable for facilitating the provision of 3rd level technical support for UK, Europe, Asia and US – including site visits where appropriate:

 Management of AT&T Evpn MPLS Network.

 Management / Support all aspects Windows 2003 Active Directory.

 Management / Support all aspects Lotus Domino 7.0.

 Management / Support Corporate service including Mcaffe AVS, Symantec AVS, Proxy Server, WSUS.

 Server Specification and Implementation, Server Hardening / IDS / Pen Testing.

 Production of network infrastructure documentation and system procedures.

 Implementation of corporate I.T. security policy.

 Implementation of standard platform / configuration utilising technologies such as Sysprep, RIS and Symantec Ghost Cast.

 Project Management of site migrations including site IP re-addressing and migrations from NT to Windows 2003 AD.

 Disaster Recovery Management / Implementation / Testing.

 LAN / WAN troubleshooting.

 Implementation of Pro-Active Server / Application monitoring.

Domnick Hunter Ltd, County Durham
Corporate Network Engineer
1998 – 2006

 Responsible for corporate firewall installations / administration utilising Borderware, Checkpoint NG AI and NGX.

 Implementation of corporate I.T. security procedures, including the use of intrusion detection, PEN testing, group policies and incident reporting to Board members.

 LAN / WAN troubleshooting.

 Production of network infrastructure documentation and system procedures.

 Administering WAN / LAN connectivity including Leased Line, Frame Relay and IPSEC VPNs utilising SonicWALL, Checkpoint and CISCO.

 Managing the administration, maintenance and installation of Exchange 5.5 / 2003 organisations.

 Project managing migrations – including NT4.0 domains to Windows 2003 Active Directory and Exchange 5.5 to Exchange 2003.

 Project management of infrastructure migrations including the migration of 25 worldwide sites from MCI to AT&T and from AT&T MDNS to EVPN – including all aspects of project detail.

 Demonstrating expertise in the support and administration of Windows Server NT 4.0 / 2000 / 2003 Active Directory and all sub services of enterprise networking including SUS, WSUS and Root Certificate Server.

 Creating disaster recovery procedures – testing effectiveness / modifying where necessary following results.

Claremont Garments, County Durham
Network Developer
1997 – 1998

During my tenure here, I was tasked with 3rd level support for the Pick Mainframe System and key network services / applications, while:

 Designing and executing backup strategies – including SQL and Exchange.

 Project managing I.T. systems and services procurement through the complete project lifecycle

 Coordinating all Exchange 5.5 administration and implementation.

 Assuming responsibility for the maintenance and implementation of corporate infrastructure – encompassing the configuration of Cisco Routers utilising IP routing protocols / Checkpoint Firewalls.

BAC Air Conditioning, Derbyshire
Network Administrator
1990 – 1997

This position was instrumental in the development of skills and experience still in practical use today and transferable into any role having been responsible for the maintenance and development of the corporate ERP system – overseeing backup strategy and implementation whilst coordinating helpdesk administration / user support.

Academic Qualifications

2005 – Present OPEN UNIVERSITY
B.Sc. (Honours) in Computing and IT

 Data, Computing and Information

 Using Mathematics

 Software Systems and their Development

 Artificial Intelligence

 Human Computer Interaction

 Relational Databases

In addition to the above, I hold a 702 City and Guilds in Information Technology and Certificate in Computing and Mathematics.

Accredations/Certifications

 CCSA NGX CheckPoint Certified Security Administrator NGX

 MCSA Messaging Specialisation (MCP 70-284) Implementing and Managing Microsoft Exchange Server 2003

 Microsoft Certified Professional (MCP 70-291) Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

 Microsoft Certified Professional (MCP 70-290) – Managing and Maintaining a Microsoft Windows Server 2003 Environment

 Microsoft Certified Professional (MCP 70-270) – Installing, Configuring, and Administering Microsoft® Windows® XP Professional

 ITIL V3.0 Foundation

 PRINCE2 2009 Foundation

Professional Development

 Microsoft Updating Support Skills NT 4.0 to Windows 2003 Server

 Microsoft Windows 2000 Server Administrator

 Microsoft Supporting Windows 2000 Professional

 Microsoft Supporting Windows XP Professional

 Microsoft Exchange 5.5 Design & Implementation

 Microsoft Implementing and Managing Exchange Server 2003

 Checkpoint VPN-1/Firewall-1 Management I & II

 Borderware Firewall Administration

 Cisco Interconnecting Network Devices

 Cisco Certified Network Administrator

 SCNP – Network Defence and Countermeasures

 SCNP – Network Security Fundamentals

 McAfee; Anti-Virus Client Administrator Training for EPOL

 Programming; Pick Basic / TCL; Pascal; DBASE

 Citrix Xenserver 6.0

 EMC VNX Unified Storage

 VMware 5.5 Vsphere Installation, Configuration and Administration.