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CV, IT Systems and Network Engineer looking for work

I am currently available for work
Serial No: 41146
(06/15/1985, male)
List top 5 skills: 
Short Bio:

Based in UAE, I have been working as an IT Supervisor at Crowne Plaza Dubai part of IHG since April 2013 till October 2015, reporting directly to IT Dir.

I have a total of 6+ years of full-time work experience in a Supervisory positions in a high technology hospitality corporation. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and your clients.

Current location: 

Dubai, United Arab Emirates - View on map



Preferred Sector of Employment: 

IT and Technology, Hotel and Catering

Spoken languages: 

Arabic, english

Locations I am interested in working:



April 2013 – October 2015                                                             

Position:                     IT Supervisor

Employer:                   Crowne Plaza Dubai – IHG

Responsibilities include but are not limited to:

*    Review business cases for all investments throughout company projects to ensure that they are cost effective and that their return on investment and enhancements are beneficial.

*    Implement policies and procedures regarding how problems are identified, received, documented, distributed, and resolved.

*    Understand of operational needs as it relates to IT and work effectively with operational management in the coordination of IT projects and identifying operational technology needs.

*    Evaluate new information systems products or services and suggest changes to existing products or services to better aide the business needs.

*    Ensure property is in compliance with appropriate Policy and Information Security Manual, Implement solutions as directed to resolve discrepancies.

*    Assist in disaster recovery and business continuity as it relates to technology.

*    Helps business operations utilize information systems to improve efficiency.

*    Conduct periodic inventories of applications and hardware, provide accurate reports.

*    Perform routine desktop, server backup and routine preventative maintenance.


September 2012 –March 2013

Position:                     IT Supervisor

Employer:                   Taba Heights Marriott Resort – Egypt

Responsibilities include but are not limited to:

*    Manage technology assets life-cycle. Ensure that technology assets are secure and well-maintained in accordance with policies and standards.

*    Recommend appropriate maintenance strategies to ensure uninterrupted systems usage and proper backup and recovery procedures are adhered to.

*    Keep current with technology updates to ensure technology opportunities are taken advantage of, whether the opportunities relate to speed, improved processing, cost efficiencies, etc.

*    Monitor system performance, identify and rectify complex system malfunctions.

*    Maintain proper documentation for all the systems related activities, architecture, structures, procedures and changes.


October 2009 – July 2012

Position:                     IT Supervisor

Employer:                   Dusit Thani Lakeview (Opening) – Egypt

Responsibilities include but are not limited to:

*    Administer computers, wireless access points, printers, routers, switches, firewalls, phones, UPS smartphones, attendance machine, software deployment and licenses, security patches.

*    Manage end user accounts, permissions, access rights, and storage allocations.

*    Providing support, including procedural documentation and relevant reports.

*    Maintain a sufficient inventory of all office and computer supplies.

*    Inquiry, collect IT quotes, follow up with Procurement for LPOs.

*    Monitor and maintain computer systems and networks.


April 2009 – October 2009

Position:                     IT Coordinator

Employer:                   Hyatt Regency Taba Heights – Egypt

Responsibilities include but are not limited to:

*    Install, configure, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripherals devices, cabling, and networking hardware and software products.

*    Maintain all network hardware and equipment, including routers, switches, hubs and UPS’s.

*    Perform daily system monitor and verify the integrity and availability of all resources.

*    Configure MS Active Directory and Group Policy management to apply the rules.

*    Evaluate newly acquired software and hardware to ensure proper functioning


Qualifications & Experience


*    B.Sc. of Engineering, Computers & Information System Technology, May 2007

*    6+ Years of IT Customer Solutions experience with recognized experience in a Supervisory positions in a high technology hospitality corporation.


Certification & Training


*    CCNA 200-120 – December 2015 (Certified)

*    MCSE, Exchange – NLP Tech Institute Dubai – 2016

*    Time Management, Goal Setting, Leading Others, (IHG Merlin) – 2015

*    Craft Training Certificate (IHG Merlin) – 2014