CV, IT Specialist Seeking Work In Romania Or EU

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Serial No: 22371

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Skills keywords: computers engineering, it operations, project management, publishing & presentation

Short Bio:

Leading an IT department for 15 years, I’m interested in IT&C, Project Management, Reporting, BI, ITIL, ISO, IT Operations, I’m interested by new technologies, tools and processes, been focused to add value and contribute to implement all of these in specific environmental business in Europe.
I’m certified in Project Management, CISCO CCNA and ITIL Foundation.
I’m very organized and detail oriented person, team player, problem solving, result oriented, with excellent communications skills.

Current location:  Municipiul București, Romania - View on map

Nationality: Romanian

Preferred Sector of Employment:  IT and Technology, General Management

Spoken languages: english, french, romanian

Location I am interested in working: Anywhere

Qualifications

Formal Qualifications Polytechnic University of Bucharest
Automatics and Computers Faculty, Management Systems Engineering specialization

Professional Qualifications (certifications)

– Pedagogy training with graduated diploma.

– Certificate for “Engineers Integration” from Romtelecom;

– Fundamentals of GSM “CME 20 System Survey” from EUROCOM EXPERTISE S.A.

– CISCO – CCNA 1 module certification;

– Project Management certification from CODECS;

– ITIL v3 Foundation certification;

– Soft skills training made by TMI/Qualians:

– Relationship and Communications;

– Coaching skills;

– Time Manager – Priorities & Results Program;

– Practical Leadership Program;

– Business Presentations Program;

– Steps to Leadership – training made by REVELA.

Language skills
Romanian-native; English-advanced; French-medium.

Career Summary

TELEKOM Romania, Bucharest
(2013 – present)

• Head of Compartment – IT Operations for Applications

Responsibilities, Achievements:

• Responsible for daily activities regarding operational plan, control, maintain and accomplish the specific operational tasks related to the IT Department.

• Responsible for creating the Standard Operational Procedures.

• Responsible for end part of Billing process, by delivering the specific invoice files to the printing company.

• Major contribution for the payment files workflow processes.

• Monitoring some specific applications (with established parameters) using dedicated tools.

• Import specific files on ERP system.

• User support activities for specific applications: WebCare, Number Portability, Preventel and FileNet issues escalation to IS Operations Greece – all by using CA Service Desk tool.

• Keep up to date the automated processes used in daily activity, by working with dedicated specialists that administrate scheduler application and host server.

• Deliver to management reports concerning Billing processes and time spent for each Bill-Cycle.

COSMOTE Romanian Mobile Telecommunications, Bucharest  (Head of Office)
2005 – 2007 IT Help-Desk & User Support,
2007 – 2013 IT Operations

Responsibilities, Achievements:

• Create and manage a new team for Help-Desk & User Support area;

• Assure the hardware and software support for the internal users from the position of Help-Desk and User Support Head of Office;

• Basically training for internal users to work on CITRIX environment, using client-server technology for workstations like Thin-Clients and PCs also;

• Configuration of Thin-Client workstations, installation on the network, data migration from locally storage to the dedicated servers partitions;

• Contribution to the upgrading of the old NT domain and migration on the new MS Outlook2003 Exchange Server for the internal users;

• Configuration, testing and full setup for the IT devices on the Corporate Shops: PCs, Thin-Clients, printers and multifunction, fiscal devices, etc.

• Project Manager for installation and customization of a help-desk application provided by Computer Associates (Romania) named Unicenter Service-Desk for all the internal users.

• Creating and manage a new team for IT Operations Office;

• Responsible for daily activities regarding operational plan, control, maintain and accomplish the specific operational tasks related to the IT Department.

• Responsible for creating the Standard Operational Procedures.

• Responsible for end part of Billing process, by delivering the specific invoice files to the printing company.

• Major contribution for the payment files workflow processes.

• Monitoring some specific applications (with established parameters) using dedicated tools.

• Import specific files on ERP system.

• User support activities for specific applications: WebCare, Number Portability, Preventel and FileNet issues escalation to IS Operations Greece – all by using CA Service Desk tool.

• Keep up to date the automated processes used in daily activity, by working with dedicated specialists that administrate scheduler application and host server.

• Deliver to management reports concerning Billing processes and time spent for each Bill-Cycle.

SC COSMOROM SA, Bucharest
1998-12 – 2005)

• Team Leader Help-Desk & User Support

Responsibilities, Achievements:

• Internal network development, intranet infrastructure;

• User support, help-desk for basically components and programs included in Windows and Office;

• Configuration and installation of IT equipments;

• Involvement in the purchasing process concerning IT equipments, market research, receiving and results comparison for offers, permanent contact with suppliers;

• Maintenance and service for IT equipments in contractual conditions and warranty terms;

• Data base management for IT equipments which I was involved and concerning my department, daily evidence for IT equipments distribution;

• Manage the committee and practical made all the procedural process concerning the annual inventory for IT equipments.

Coca-Cola, Bucharest
(1997-05  – 1998-12)

• AS400 Analyst

Responsibilities, Achievements

• Typical software applications, for IBM-OS400 in the existing AS400 main-frame;

• User support for internal AS400 users.

INCERC, Bucharest
(1993-07  – 1997-05)

• System Engineer

Responsibilities, Achievements

• I made training with medium level operators; I teach courses for editing and publishing: MSWord and Excel, WordPerfect, PageMaker;

• Teaching the internal users about computer basics;

• Contribution to install a local network at INCERC and connection to Internet using a backbone node.

Assignment History

Major Projects participation • Responsible for setup a complete IT hardware and software solution for the corporate shops, including workstations (PCs and Thin-clients), regular and fiscal printers, multifunction and specific dedicated applications: 2005-2006 like Head of Help-Desk & User Support Office

• Project Manager for installation and customization of a help-desk application provided by Computer Associates (Romania) named Unicenter Service-Desk for all the internal users: November-December 2006 like Head of Help-Desk & User Support Office.

• Project Manager for completing and updating the data for all the invoices (electronic format) in a new application (FileNet) created in the last 3 years for easy access and control about these specific customers data: March – April 2008 like IT Operations Head of Office.

• Implementing a solution for digital sign and encryption for the exchanged files between the company and some external partners; the solution was offer by ADACOM (verysign certified): January – February 2008 like IT Operations Head of Office.

• Managing the team for automatization of some processes by scripts: October – December 2010 like IT Operations Head of Office.

• Co-Project Manager for installing a dedicated scheduler application, Dollar Universe from ORSYP, used in daily activities for manage the existed automated processes and create new automated flows for future activities: January 2012 like IT Operations Head of Office.

Skills Matrix

Skill level : 1 – Theoretical knowledge ; 2 – Junior ; 3 – Confirmed experience; 4 – Advanced experienced; 5 – Senior expert.

Category Item No. of years Last year used Skill level Remarks (versions used, certifications, other remarks)

Systems/OS

Windows Desktop > 15 present 5

Windows Servers (administration) 3 2002 2

Linux (administration) 4 present 2

OS/400 (administration) 2 1998 2

O/S Virtualization (generic) 4 present 2

HyperV 3 present 1

VMWare Desktop 3 present 2

VMWare Server 3 present 1

Citrix 9 present 4

IBM AS/400 2 1998 2

Programming languages

Unix Shell scripting 4 present 2

Windows Batch scripting 4 present 2

C 3 1993 3

C++ 3 1993 3

Pascal 1 1990 3

Visual Basic 2 1997 2

Java (J2SE) >5 present 1

J2EE (generic) >5 present 1

PeopleSoft Development >5 present 4

SQL >5 present 1

Database

Oracle (development) >5 present 2

MySQL (development) >5 present 2

Microsoft SQL Server (development) >5 present 2

Microsoft Access (development) >5 present 3

Data Warehousing >5 present 1

Business Intelligence (generic) >5 present 1

Data Integration and Migration >4 present 1

Application Server and Enterprise Management >4 present 1

ERP setup (E-Business Suite/SAP) 5 present 3

Crystal Reports 8 present 3

Cognos >4 2013 1

Tools/methods/other

Networking (generic) 15 present 3

Clustering >5 present 1

Routing / routed protocols 1 2005 2

CISCO 1 2005 2

Active Directory 3 present 3

HP Open View / NNM 7 present 4

PRTG 7 present 4

Spotlight 7 present 4

Nagios 5 present 4

Comptel EventLink 6 present 4

Dollar Universe 3 present 4

Unicenter Service-Desk 8 present 5

MS Office 20 present 5

WordPerfect 4 1997 4

PageMaker 4 1997 4

ERP SAP 5 present 3

ERP Charisma 3 2010 3

Outlook Express 7 2005 5

Corel Draw 2 1997 3

AUTOCAD 2 2009 3

Lotus Notes 2 1998 3

MS SharePoint Server administration 8 present 1

PeopleSoft administration 14 present 5

MS Exchange administration 3 2002 3

Microsoft Project >10 present 4

Project management >10 present 4

People management >10 present 4

Technical team lead >10 present 4

Industry experience

IT (Enterprise IT) 17 present 4

Web 15 present 3

Telecom 15 present 4

Languages

Romanian present 5

English >20 present 5

French >10 1993 3