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CV, Highly Experienced BA,PM,Change Manager Targets Near SN16

I am currently available for work
Serial No: 32472
(11/21/1972, female)
List top 5 skills: analyst, change management, implementations, prince2, project
Short Bio:

A multi-talented and effective implementations/change project manager and business analyst with proven strategic planning and effective communication skills. PRINCE2 Practitioner Qualified.

A pro-active approach to the completion of tasks that brings an enthusiastic and committed will to deliver, along with an ability to manage change and to achieve stretching objectives within a busy and demanding environment whilst maintaining high quality standards.

Current location: 

England, United Kingdom - View on map



Preferred Sector of Employment: 

IT and Technology, Banking Insurance and Financial Services

Spoken languages: 


Locations I am interested in working:

United Kingdom


A multi-talented and effective implementations/change project manager and business analyst with proven strategic planning and effective communication skills.

A pro-active approach to the completion of tasks that brings an enthusiastic and committed will to deliver, along with an ability to manage change and to achieve stretching objectives within a busy and demanding environment whilst maintaining high quality standards.

Key Skills

 Over 20 years’ experience of software project implementations with particular focus on large change projects, requirements gathering, systems analysis, documentation, training, business intelligence and functional design across a variety of business sectors.

 Successfully managed and delivered multiple, simultaneous, projects; skilled in working to the PRINCE2 methodology with projects completed within the agreed tolerances for cost, time and quality.

 Experienced in multiple hardware and software environments with extensive experience of database design and development and a willingness to learn new skills and business markets.

 Comfortable and familiar with working using both waterfall and agile/SCRUM methodologies

 Proven ability to lead, motivate and manage professional and diverse teams and talented in building and maintaining business relationships working closely with offshore/distributed teams.

 Articulate and effective at influencing and communicating at all levels, using various communications channels, internally and externally of the organisation.

 Experience of working within regulatory compliance and high security led environments.

 Skilled in producing and maintaining project documentation.

 Knowledgeable in eliciting and translating business requirements into well-structured and clearly documented specifications and acting as an interface between all parties to facilitate the delivery of required solutions, whilst not losing sight of the overall strategy.

Key Technical Skills

Business Intelligence, T-SQL, SSRS/SSDS, SSAS, SSMS, SharePoint, SaaS, Data Warehousing, PowerPivot, Power View, OLAP, Visual Studio, Visio, Microsoft Office inc. Access, Project and Lync/Communications Server, P4V, Facton.

 PRINCE2 foundation qualified (Feb 2014), PRINCE2 practitioner qualified (July 2014).

 Microsoft Certification for SQL Server Reporting Course to Administrator Level

 Microsoft Certification for Transact SQL Querying to Advanced Level

 Microsoft Office Specialist Certified

 Effective E-Marketing Course with the Chartered Institute of Marketing

 Marketing Essentials Course with Abingdon and Witney College


Dynamic, innovative, committed and determined with a high level of integrity, loyalty and always professional.


Career History

Jan 2013 to Present
Client Services & Sprint Enterprise Software Engineering
Operations Manager Technology Ltd (Oxford) for Financial Services / Wealth Management

Sprint – is a leading cloud software development house supplying investment workflow solutions to the UK financial advisory and wealth management market.

Key Responsibilities

 End to end management of all projects (circa 15 small-medium simultaneous projects)

 Produce and maintain all project documentation.

 Support clients with their back office and wrap platform data integration requirements and carry out the setup of the customers’ bespoke and branded system configurations whilst continually assessing and ensuring security and compliance is met

 Manage client support services, training, change and development requests ensuring ongoing excellence of services and continually driving business improvements for both Sprint and their clients

 Completed internal development projects for:

o A cloud based product support system and online knowledgebase

o Cloud based online client portal for client direct access to investment data and reports

 Team management and graduate mentoring (2 x implementation staff and 4 x development staff)

Jan 2011 to Jan 2013
Business Intelligence Dyson Manufacturing
Analyst (Malmesbury)

Dyson is a leading British engineering technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters.

Key Responsibilities

 Project Manager and Lead Business & Technical Analyst on a multi-million pound product costing project with extensive and regular travel to south-east Asia. With the project delivering huge success and ROI in year 1, a second phase was initiated for direct work on predictive costing and quality intelligence for engineering development.

 Year 1: Working with a 3rd party software supplier in Germany, RDD Engineering, IT, Finance, Costing & Commercial Teams at Dyson (UK, Singapore & Malaysia) and Dyson manufacturers (Malaysia) I successfully managed the development and implementation of a new product costing & business intelligence IT solution in Malaysia & Singapore.

 Year 2: I continued with the successful development and growth of the product costing solution used at Dyson and started on phase 2 for engineering cost prediction including extensive strategic analysis, and delivering operational, tactical and strategic reporting across the horizontal business using the Microsoft BI stack (inc. SharePoint).

 In addition to the above I also worked on the global business intelligence strategy, PLM business intelligence project (Siemens Teamcenter) and other background BI projects.

 Diverse direct project team management (circa 20 staff) with change management delivered to a wide user base of approx. 1,000.

Dec 2009 – Jan 2011
Business Intelligence Sophos Software Engineering
Analyst (Abingdon) Internet Security

Sophos is a developer and vendor of computer security software and hardware, providing communication endpoint, encryption, network security, email security and mobile security as well as Unified Threat Management products.

Key Responsibilities

 Work as part of a project team to completely re-design the data warehouse to deliver a long-term growth business intelligence solution which aligned to the business’ mid-long term strategy.

 Elicit, identify, challenge, propose and document requirements into clear business and technical specifications; ensure the solutions developed met specification and passed quality criteria.

 Identify and make recommendations for improvements to systems, processes and working practices

 Proactively identify anomalous, unexpected or significantly noteworthy data, verify its accuracy, and raise it to the attention of the business as appropriate.

 Manage all communications during the project and design all global business reporting using SSRS, Excel and SharePoint

 Produce data diagrams, schemas, supporting user documentation and promote/teach self-service reporting

Sep 2008 – Dec 2009
IT Effectiveness Program Sophos Software Engineering
Manager (Abingdon) Internet Security

Key Responsibilities

 Develop a new role within the IT Solutions department to improve IT communication and liaison with internal customers globally and maximise the utilisation of pervasive software applications and equipment to increase end user productivity.

 Work on and manage a variety of global change projects across the business with multiple priorities in a fast-paced environment including rollout of Microsoft inc. SharePoint, Office, Communications Server & DX5000’s, replacing an established and well-liked Lotus Notes environment to over 2,000 employees.

 Project based team management (up to 10 team members) and management of pilot programmes (up to 30 team members)

Aug 1997 – Sep 2008
Business Systems Analyst
Gladstone Health & Leisure Software Engineering (Wallingford) Health & Leisure

Gladstone is a developer and vendor of computer software and hardware for the health and leisure industry.

Key Responsibilities

 I held various roles at Gladstone, initially a systems trainer, then project manager, then cards manager, moving to the Business Systems Analyst role for the latter 6 years of my employment in which I worked on developing and delivering custom data, reporting and CRM solutions to Leisure Industry clients from football clubs to private spas.

Jan 1993 – Aug 1997
Training Consultant
Byte Side Ltd. IT Training (Banbury) All Sectors

Key Responsibilities

 Working as a software training consultant, performing a variety of software training courses including bespoke courses for various companies including Microsoft, Novell, Mallinckrodt, Sara Lee, Hewlett Packard, Pinewood Studios and IBM

 Developing course outlines and training documentation including selling-on developed course documentation


Hobbies & Interests

 Learning new skills – whether business or personal, I like to keep my brain active!

 Reading – I get through at least a couple of books a week

 Giving back – recently I have taught a variety of content to young riders at a local equestrian centre and recently managed an auction to raise funds for equipment for the RDA (Riding for the Disabled). Over the last 10 years have provided a variety of mentoring to young staff/graduates entering the business market.

 Baking – I’m currently taking part in a four week bake-off to raise money for a local charity and enjoy making cakes and biscuits of all varieties given any opportunity

 Keeping up-to-date – whether it be technologies or curre


Available on request