CV, Highly Educated IT professional looking for wordwide opportunities

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Serial No: 30145

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Skills keywords: commercial, communication, concept development, creative, customer experience, detailed, education, entrepreneurial, functional, future minded, innovation, international, internet, management, marketing, networking, organizational talent, product management, relationship management, results count, sales, team lead

Current location:  Nordrhein-Westfalen, Germany - View on map

Nationality: Dutch

Spoken languages: Dutch, english, german

Work Experience

4/2014 to current Metro Systems Gmbh Düsseldorf

Freelance agile Business Analyst / Product Owner with extensive knowledge of Sitecore

 Helping out 26 Metro (/Makro) countries to a new website based on Sitecore

 Product Owner/ business analyst in a scrum team

 Working closely with development team in Prague – CZ. Regularly onsite.

 Main areas: back end UX, front end UX, personalization & content targeting, digital asset management

 Tools: Sitecore 7.2, Jira, HPQC, Omniture

 Training coordinator and giving trainings on Sitecore to editors and marketing in different countries. Organizing ‘Knowledge Snacks’.

11/2013 to 01/2014 GreenGraffiti Amsterdam

Sales Manager a.i.

 At GreenGraffiti I brought more structure businesswise as well as in a commercial sense. I wrote a sales plan and pushed sales. This was a temporary assignment.

02/2011 to present Sequoia Art Management / Sequoia Tees Amsterdam

Founder/ Owner / CEO

 Owner of an online company offering unique art by the world’s greatest artists in limited edition on numbered T-shirts. Designed to offer the best customer experience. See www.sequoiatees.com and www.sequoiatees-dcs.com. This is now a hobby project with a 1 hour work load per week.

Specific experience:

 Invented concept, development and execution

 Selection of suppliers

 Worldwide contracts with approximately 400 artists

 International sales- and marketing communication

• E-commerce

• SEM (Adwords)

• Facebook advertising

• Free publicity (i.e. Art Review magazine, Italian Flair magazine, Second Sight magazine, USA television)

• Sponsoring

 Pop-Up exhibitions in Berlin (Oct. 2012) and Amsterdam (Dec. 2012)

08/2007 to 03/2012 Sogeti Nederland B.V. Vianen

Creative Internet Business Consultant

 Assignments at a variety of clients as consultant and product manager. Also many internal projects like writing concepts, consultancy, participation in bids and giving workshops. Working within the Portals & CMS unit.

Specific experience:

 Consultant web analytics Pragmatic and functional introduction of web statistics for a marketing support department and teaching generic internet and web statistics to consultants. Client: Rabobank

• Web analytics hands-on use of software and orders (WebSensor)

• Development training and teaching it: web analytics (use of software, analytics, advice)

• Development training and teaching it: general internet (general overview, user experience, SEM, social media, web analytics, reputation management, future of internet)

 Product manager of one of the best visited websites of the Netherlands, www. telefoongids.nl, plus successfully putting to market a brand new concept. Client: DTG

• Website management: Customer Experience (including usability, design, functionality), search, SEO, web analytics, issue management, new releases management, testing, partner relations

• Put to market and managing winkelspotter.nl (360 degree photo’s in shopping streets and in shops)

• Put to market product comparison part of detelefoongids.nl

 International consultancy B2C country- and brand websites to a new CMS (Sitecore). Client: FrieslandCampina

• Helping international marketing departments choosing functionality, lay-out and content

 Tighten requirements and writing functional design for a new web shop aiming the blind, visually impaired and dyslexic. Client: Dedicon

• Retrieving requirements from stakeholders

• Business analysis

• Brown paper sketching / prototyping new website and testing with stakeholders

• Writing functional design including functionality, design guidelines, interaction scheme

Internal at Sogeti:

 Organizing and hosting of a series of evenings called ‘Tall Tales’ with each night 3 or 4 speakers out of my own network presenting on a subject in the broadest sense of communications and always with a laugh. Usually 80 or more attendees.

 Inventing and sketching a new application for HRM to show the possible career path of employees

 Gathering and sharing of information on ‘new communications’ (interactive television and radio, mobile communications and casual & serious gaming)

 Business development for having Sogeti set foot on the ground at casual and serious gaming companies

 Advisory in bid projects with emphasis on concept development

 Off line learning to e-learning concept creation with video and game

 Inventing a communications internet concept for a large school (ROC)

 Supporting sales staff at clients (mostly about reputation management)

 Creating and presenting a unique interactive presentation on video about co-creation

 Creating a workshop ‘Internet Consultancy’ and taught it

 Presenting a lecture on ‘Reputation Management’

Other work experience

• 2004 – 2007 Uitgeverij ViaVia – Manager Sales & Internet Development

• All around product management for the (former) websites viavia.nl, vondst.nl and boten.nl

• Functional site development for boten.nl. Managed the development of the website including functionality, user experience (usability, design, interaction) and SEO

• Manager of internal sales department. 18 FTE + interns.

• 1996 – 2004 Okidoki Communications – Founder/ Owner/ CEO

• Creative and functional website development including concept development, managing site builders with functionality, user experience (usability, design, interaction) by surveying among the users

• Managing 5 to 15 volunteers continuously

• 2001 – 2002 RLC Business Consultants – Process development & Supervisor

• Managing approx. 30 FTE call center employees

• Writing a process for a telephone enquiry service to an online service.

• 2000 – 2001 SBS/ Endemol (@Fun) – Channel Manager Love & Food

• All around product management for the (former ‘love’ and ‘food’ channels) of sbsnet.nl

• Managed the development of the website including functionality, user experience (usability, design, interaction) and SEO

• Managing 5 FTE editorial staff & TV host

• 1991 – 1997 Sumisho Computer Systems – Purchaser, Internet Consultant, General Affairs

• 1989 – 1991 Ziekenfonds Amsterdam en O. – Administrative employee

• 1978 – 1984 & 1986 tot 1988 – Waiter & DJ a.o. De Ster, Americain, Vijff Vlieghen

• 1984 – 1986 & Q4 1987 – Abroad – various activities

Education

 Cambridge C2 level, RUP, High Performance Team workshop, Metaplan, Regatta, Stakeholder Management, Effective Communications, Negotiating and Conflict Control, Human Behavior and more.

 September 2013 – February 2014: various MOOC’s. Certificates from:

1. MIT Boston – Innovation and Commercialization

2. Pennsylvania State University – Creativity, Innovation and Change (with distinction)

3. University of Virginia – New Models of Business in Society

4. University of Virginia – Design Thinking for Business Innovation

5. University of Austin – Age of Globalization

 Languages:

Dutch (native), English (full professional proficiency – C1), German (full professional working proficiency – C1), French (elementary proficiency)