CV, Ghana Based Service Or Plant Manager Seeking Work In Africa

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Serial No: 32264

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Skills keywords: mine equipment manager, plant manager, product support, project manager, service manager

Current location:  Ghana - View on map

Nationality: English

Spoken languages: english

Profile

I am an active hard working individual, who has gained a vast array of practical and administrative skills due to my various roles.

During my career I have had to show leadership and organisational skills as part of a team, and also have the ability to work on my own initiative.

Work Experience

Ausswiss Gold Company Ghana
April 2015 to Current

Group Fleet manager Ghana.

New start up Gold mining company in Ghana with the head office based in Australia. Role to manage the fleet of dump trucks and excavators, schedule PM’s and backlog repairs, plan engineers workloads, advise on correct use of machine and also the correct machine for the operation.

Unatrac/Mantrac CAT Dealer
September 2010 to March 2015

Service operations manager for East Nigeria

Based at the Mantrac branch Port Harcourt Nigeria. Branch has a rebuild centre, field service, workshop for power systems, marine and construction outlets. Also responsible for Unicem cement quarry MARC site at Calabar, and the Warri, Calabar and Enugu branches.

Unatrac/Mantrac CAT Dealer
December 2008 to August 2010

MARC Project manager at Goldfields Tarkwa Ghana.

Over all in charge of all the maintenance and repairs of the Caterpillar equipment on site which is 140 machines. Liaise with the customer for planning scheduled change outs etc. Managing the 300 staff on site and the monthly invoicing of 4 million USD per month.

Marubeni Komatsu Ltd
May 2008 to Nov 2008

National Utility/VIC service operations Manager

Duties include raising the standard of the management to key customers, supply commercial and technical support to key customers.

Assist with the efficient management of key customer’s credit facilities.

Marubeni Komatsu Ltd
October 2006 to April 2008

Area Service Operations Manager

Responsible for the sales outlets and dealers across the South and North West of England. Depot manager’s report directly to me. Duties include monitoring the performance of the depots ensuring that the parts and service departments are running efficiently. Also dealing with customers for any disputes and any aftersales issues.

Any special applications that Komatsu machines may be sold into I advise the sales department the correct spec and any extras the machine may need for the application.

MPI Aviation Ltd
July 2006 to September 2006

Technical engineer working for Abro contracted to the army for special projects.

CRMS Group
After sales Director
2000 to June 2006.

This role is a wide and varied one; I was responsible for setting the service budgets for the year and ensuring the five depot managers can adhere to them. Other responsibilities include ensuring that the health and safety policy is adhered to, and managing the company warranty claims on suppliers, in this role I have achieved in bringing the outstanding claims down from £150,000 to currently £25,000, this has been achieved by putting in a system of regular chasing of suppliers and more accurate entering of claims.

Arranging service contracts, full repair and maintenance contracts and planned maintenance for customer’s m/c’s.

Liasing with various suppliers on any parts and service issues that we may have, and any customer complaint or query that may occur, I visit and sort direct with the customer.

CRMS Group
Group Service Manager
1996 to 2000

Responsible for the service departments across the five depots, with the service managers in each depot reporting to me.

During this time paperwork procedures for the field and workshop engineers was changed to allow for monitoring of all there working hours, this increased the engineers efficiency from 55% to 95% plus, along with this I had got head office to produce monthly reports so I could monitor all the various types and amounts of incomes each engineer was achieving.

Arranged with customers fixed price and menu servicing so customers knew there running costs over a period of hours worked, the take up on this went from zero to 80% of new m/c’s having a service contract.

Engineers and service managers also used me as technical support for Case construction machines which involved going to site and working with the engineer.

CRMS Group
Depot Manager at TLX
1992 to 1996

I was transferred from J.I Case Europe Ltd with continuation of service due to Case getting out of direct sales outlets in the UK and moving it to dealers. CRMS was an existing Case dealer in Devon so the opening of TLX depot was a new venture for them.

Day to day running of the depot, reporting to a director.

Main responsibility was to grow this new depot.

A staff of two storemen, five service engineers, two salesmen and a service controller were employed.

During this time the depot grew from a staff of three, myself, an engineer and a salesman, up to eleven.

J.I CASE Europe Ltd
Field Service Engineer
1988 to 1992

Working from home reporting to a service manager based in Avonmouth Bristol.

Duties were to carry out all repairs to the Case and Poclain range of construction equipment in my area. My area was Dorset, Hampshire and west Sussex.

During this time I was my responsibility to manage my time and prioritise breakdowns over servicing, liasing with the customers to ensure the servicing was carried out to suite them.

Dean and Dyball Construction
Field Service Engineer
1983 to 1988

Carrying out servicing and repairs on site on the full range of construction equipment, ranging from dredgers through to 50 ton excavators and NCK Andes cranes.

Reason for leaving offer of job with a manufacturer.

H.G. Fry Ltd
Field service engineer
1982 to 1983

Field service engineer working for my father, carrying out repairs to the company’s machines and customers machines. Range of machines was mainly Caterpillar Dozers and track shovels and Terex motor scrapers.

Reason for leaving was to gain more experience on a larger range and to become independent.

Hamworthy Engineering Ltd
Apprentice fitter
1976 to 1982

Full apprenticeship in the pump and compressor division, specialised in large pumps and compressors for the marine industry.

A full apprenticeship covering all aspects of engineering from lathe work through to fitting.

After finishing the apprenticeship I stayed one year to gain experience but left as I wanted to work outside and on construction plant.

Education

Poole Technical College 1975 to 1976
City and guilds foundation course in technology – Pass

Purbeck Upper School 1971 to 1975
CSE in English, Maths, Physics, Metal work, Technical drawing, Geography.

Other qualifications

City and guilds part one Basic engineering craft studies – Passed Credit.

City and guilds part two Mechanical engineering craft studies
General technology –  Passed Credit
Mechanical Engineering practices –  Passed Credit

City and guilds part three Mechanical maintenance craft studies
Plant re-conditioning-  Passed Credit
Course work assessment – Pass

Current CITB CSCS gold card for being a plant fitter

Various factory training courses for Case, Poclain, Deutz, Rammer Breakers, Rubblemaster recyclers,

IOSH Health and Safety.

Hobbies & Interests

Watching all motor sports especially motorcycle racing including motocross, moto GP Speedway and Superbike.

Taking my son who competes in motocross.

I enjoy going for long walks.