CV, Eqypt Based Customer Service Agent Seeking Work In Europe

Available

Serial No: 20750

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Skills keywords: banking, customer service industry, knowledge, leadership, microsoft office, multitasking

Short Bio:

An Accountant with great command of English, excellent computer skills, could effectively work within a team; with strong negotiation skills, professional communication skills, have analytical and leadership skills. Self-motivated, energetic and hard worker, have experience about Dubai and Abu Dhabi and ready to relocate.

Current location:  Egypt,Ismailia - View on map

Nationality: Egyptian

Preferred Sector of Employment:  , Hotel and Catering, multilingual

Spoken languages: Arabic, english, german

Location I am interested in working: Anywhere

Relevant Qualifications

Faculty of commerce, accounting department, Suez Canal University, (Final Grade Good)
2010

Profile

An Accountant with great command of English, excellent computer skills, could effectively work within a team; with strong negotiation skills, professional communication skills, have analyitical and leadership skills. Self-motivated, energetic and hard worker, have experience about Dubai and Abu Dhabi and ready to relocate.

Languages

-Arabic (Mother Tongue
-English (Fluent)
-German (Good)

Career Summary

-Hired as Senior call center representative for Union National Bank in United Arab Emirates
From Feb 2012 till Aug 2014

• Accomplishments:

-Achieving over 5 million AED as 2014 sales.

-Promoted to Senior shift in charge level in 2013 for over achieving target.

-Assigned for outbound Marketing campaign for UNB Platinum.

-Awarded for participation in marketing campaign by UNB CEO after achieving best leads ratio.

Hired as Manager for K.F.C in United Arab Emirates
From Jun 2011 till Dec 2011.

• Accomplishments

-Promoted from assistant manager to manger in 4 month

-Completed restaurant manager training.

-Participated in KFC area manger training for sales forecasting.

-Received marketing standers training “L.A.S” by K.F.C.

Hired as a Customer service representative, Albadr Electronics
From Feb 2010 till Jun 2011

• Accomplishments

-Assigned as customer service

-relocated to outdoor sales team.

-prompted as outdoor sales team leader.

Hired as Apprentice in Wafaa Negm Financial Services Office
From Jan 2009 till Feb 2010

• Accomplishments

-Completed university project for assets liquidity

-received training for corporate financial studies

Computer Skills

-Excellent internet research.

-Microsoft Office applications, Word, Excel, Power Point and outlook.

-Professional PC Hardware background.

-Multitasking.

-Great knowledge skills.

-Sales and marketing forecasting.