Egyptian seeking international marketing role

Available

Serial No: 10231

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Skills keywords: marketing, organizing events, project mangment

Current location:  Egypt - View on map

Nationality: egyptian

Spoken languages: english

Education

• Bachelor’s of COMMERCE AND BUSINESS ADMINISTRATION (ENGLISH SECTION)

• High School Holy Family School (language school) .

Higher Education:

• Attend a training on the organizing of collective participation in European trade fairs in Rotterdam, the Netherlands Organized by CBI (centre of the promotion of imports from developing countries)

• Professional Cambridge diploma in international marketing from Cambridge University .

• Project Management from American Chamber.

• Exhibitors Training Program “Akademie Messe Frankfurt” GERMANY 2009.

• Marketing diploma in AUC 2010.

• Excellent Knowledge of Microsoft Windows, Office and Internet applications

• Attend and complete MED.COM(Microsoft Certified) Professional Diploma in Web Design

Work Experience

• Senior Events Officer

– Middle east and UK Jamuary 2007 – Present

Information Technology Industry Development Agency ( ITIDA ), Ministry of Communications and Information Technology, Smart Village, Cairo

DUTIES & RESPONSIBILITIES:

• Researching, analyzing and planning for the Egyptian participation in world wide ICT events in coordination with international consultancy companies and advisers.

• Establishing goals, services required and objectives for the selected participated Events.

• Coordinating for adequate rental location, pavilion or hall designs, sponsorship & advertisement packages, registration and entry passes, electronic and internet services, shipping, promotional materials and media coverage for the selected events.

• Acting as a liaison between The Egyptian Government, Egyptian ICT Companies, event organizers, service providers and Embassies.

• Coordinating all of the onsite activities before, during and after the events.

• Preparing and providing Terms of References, Request for proposals, Tenders, pre and post-activity evaluation data and reports, preparing presentations, scheduled and special reports.

• Handling all of the administrative tasks assigned, paperwork and payments for the participated events.

Notable Achievements:

 ITU Telecom World Exhibition and Forum, May 2008, Cairo Egypt

 CeBIT, Exhibition & Trade Mission for the years 2007,2008 & 2011, Hanover, Germany

 Cairo ICT, February 2007,2008,2009 2010 ,2011Egypt

 Gitex Dubai Exhibition & Trade Mission 2009,2010,2012,2013 United Arab Emirates.

 Microcom 2013(Small and medium enterprise specialized event)

 GSMA Barcelona Mobile Congress 2011, 2012,2014Spain.

 E learning Africa 2012, Benin, 2013, Namibia

 Gitex Riyadh 2007,2008,2009,2010,2011, KSA

 Call Center Expo ,2007,2008,2009 UK

 EMRG Conference 2010,UK

 NOA World conference 2010 UK

 System Exhibition 2007,2008 Munich ,Germany

 Team Leader in customer’s service – Egyptian export Association

August 2005 till January 2007

DUTIES & RESPONSIBILITIES:

• Monitor, evaluate and document staff performance on a consistent basis including call/email and after- work monitoring (using call recording and quality assurance applications),

• review productivity and attendance reports, and coach staff members to improve performance. This includes: performance issues, training & development, scheduling, conducting individual performance reviews, reporting issues pertaining to payroll, human resources, or disciplinary action when necessary.

• Ensure team goals and objectives are aligned, with strategic priorities, and manages performance.

• Ensure that customers’ questions and problems are resolved properly and quickly.

• Report, analyze and resolve system, customer and operational issues that impact service quality.

• Build, establish and maintain open lines of communication with agents, peers, trainers, managers, clients, and other areas of the company to facilitate problem solving.

• Performs other related duties as assigned to ensure effective operation of the department

 Accountant – Travco touristic company

August 2003 till August 2005