CV, Desktop Support Engineer, IT Help Desk

Available

Serial No: 40501

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Skills keywords: 

Current location:  Maharashtra, India - View on map

Nationality: India

Spoken languages: english, Hindi, Urdu

Summary Of Skills

 Adept in analyzing information system needs & evaluating end-user requirements.

 Proficiency at grasping new technical concepts quickly, utilizing the same in a productive manner and have ability to work under pressure situations & meet deadlines.

 Having knowledge of MS Word, MS Excel, MS Power-Point, Internet & E-mail and other office packages.

 I am soft spoken, energetic and enthusiastic person with highly positive attitude and willing to take higher responsibilities and challenges

Technical Qualifications

 Diploma in Computer Hardware & network engineering from I.H.T Azadpur (DELHI).

Educational Qualifications

 2003 High school from U.P. Board.

 2005 10+2 from U.P. Board.

 2008 Graduation from Gorakhpur University.

IT Skills

 Operating System : Windows 98/Me/2000/2003/XP, Linux. Vista, etc

 Hardware : Assembling, Upgrading & Troubleshooting of PC.

 Networking : LAN, Wireless LAN, WAN, VPN, Routers & Switches.

 Software : MS Office,

 System : Active Directory, IIS, DNS, DHCP, RIS & Mail Server.

 Security : Antivirus, Hardware & Software Firewall.

 Protocols : TCP/IP, FTP, POP3, SMTP, IMAP, TFTP, RIP, IGRP & EIGRP.

Experience

 Company Name : OCTAGA GREEN POWER & SUGAR COMPANY LIMITED.
 Designation : IT Executive.
 Duration : Nov15 –Till date.

 Company Name : Kirpa COMPUTER’S in Panvel (Navi Mumbai)
 Designation : Desktop Engineer
 Duration : June’10 – march2011

 Company Name : IM Computer center .Al khobar (Dammam) K.S.A.
 Designation : Customer support Engineer
 Duration : March’11-Dec12.

 Company Name : Annex Technology.Bhiwandi.
 Designation : Desktop support Engineer
 Duration : July 13- Nov 15.

Job Responsibilities

 Design, Planning and Implementation of enterprise LAN network under a Windows environment.

 Installation and Administration of Windows 2003 Server, Windows XP /98/2000.

 Installation and Administration of DNS, DHCP, Active Directory, IIS, RIS and VPN.

 Installation and Administration of Workgroup Mail Server & Proxy Server.

 Building PC system, hardware upgrades and troubleshooting.

 Working on Office Automation Products named Microsoft Office, Word Perfect Office.

 In charge of installation of an Applications/Software’s as per the organizational need.

 Taking periodic backups of data from the Client/Server Systems by using Backup Manager.

 Installation and Administration of Network & System Monitoring Tool.

 Installation and Administration of Exchange Server 2003.

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