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CV, Customer Services Agent Targeting Europe

I am currently available for work
Serial No: 37167
(02/22/1981, male)
List top 5 skills: assistant customers, call center agent, customer services, front desk agent, quality agent
Short Bio:

I am an innovative, dynamic, result oriented, team player with a number of years of working experience in all kinds of business. I am passionate about working on projects that empower people whilst fostering professional & personal development in those around me.

Current location: 

abu dhabi,emirates arabes united - View on map



Preferred Sector of Employment: 

, Travel and Tourism, Transport and Logistics

Spoken languages: 

Arabic, english, french

Locations I am interested in working:



I am an innovative, dynamic, result oriented, team player with a number of years of working experience in all kind of business. I am passionate about working on projects that empower people while connecting colleagues to foster their professional and personal development. I believe that it is important to work in investment projects together as a team of open minded colleagues as this promotes personal empowerment and development in the long run.


To establish a career in the sales and customer care sector that will nourish my talent, knowledge and ability through team work for achieving company objective. To secure a position that enables me to use sales techniques and management skills that I have obtained through my work experience


Key Competencies & Skills

► Effective communication skills

► Effective planning and organizing skills

► Leadership and team work skills

► Good inter personal skills

► Project financial management skills

► Team result oriented

► Sales professional with exposure to business development

► Good marketing skills and strategic planning

► Hardworking and adaptable individual with a sound employment background in hotel management and other fields.


Work Experience

Seller of automobile parts at CAPRAM Company in Casablanca Morocco

Duties and responsibilities

► Handle client relationship to the company services

► Classified in numerical order auto parts

► Manage the stock of the company



Waiter at Boulangerie planet house, Moroccan restaurant and bakery 2011-2013

Waiter at Tahiti complex, Moroccan restaurant, pub, swimming pool 2009-2011

Duties and responsibilities

► Genuinely welcome guests with a pleasant smile

► Be available for guests all the time

► Establish, maintain and promote good public relation and sells at every opportunity

► Cleaning cutlery and dishes away from tables

► Ensuring cleanness in the hotel according to the hotel policies


Education & Qualifications

Advanced level certificate 2008-2009

• 2010-2012: Specialized technician accounting finance in Technical Training Institute

• 2004-2005: One year of studying private law in Faculty of Sciences law, economic and social, Morocco

• 2003-2004: First year accounting Higher Institute of Applied Technology Morocco

• 2003 : High school diploma modern literature


Other Employment Experience

• 24-11-2014 until now: customer services agent at Abu Dhabi international airport

•2013 –2014: Customer service in call center in Morocco

•2012 – 2013: Technical-sells horses product in Morocco

• 2009 – 2010: Home help for disabled in France

•2007 –2008: Receptionist agent at inn Morocco

• 2006 – 2007: Seller agent in hypermarket in Morocco

• 2005 – 2006: Steed in Prefecture Morocco



Arabic: Native Speaker

English: Fluent

French: Fluent

Italian: Basic

Hungarian: Basic

Urdu : Basic

Other Skills


Computer Literacy

Windows applications.







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