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CV, Customer relations Manager with healthcare background targets Gulf

I am currently available for work
Serial No: 10682

List top 5 skills: 
Short Bio:

A highly efficient Corporate Relations Manager with more than 7 years of experience in Health Insurance & TPA Industry. Highly skilled at Planning & Organizing and possesses Good Interpersonal Skills. Capable of managing the Branch Operations as a whole and has been a vital asset for his organization in the fields of Administration & Relationship Building. Adept at handling the matters pertaining to Claims Management as well as Data Capturing and well-versed with various aspects of Customer Service

Current location: 

Karnataka, India - View on map

Nationality: 

indian

Preferred Sector of Employment: 

, Admin and Clerical, Banking Insurance and Financial Services

Spoken languages: 

english, Hindi, KANNADA

Locations I am interested in working:

afghanistan, Bahrain, Dubai, Hong Kong, (China), kuwait, Oman, qatar



PROFESSIONAL QUALIFICATIONS

1. RAKSHA TPA PVT. LTD., MANGALORE, KARNATAKA, INDIA Feb 2013 till Date

Designation: Sr. Exe. Corp-Relations

Job Responsibilities

• Customer servicing and relationship management

• Branch administration and management

• MIS preparations and presentation

• Branch Account management

• Medical claim processing

• Follow-ups for further documents and final settlement

• New business development and retention of existing business

• Customer grievance handling and resolving them without any escalations

• Corporate accounts management

• Claims Investigation

2. TTK HEALTHCARE TPA PVT. LTD., MANGALORE, KARNATAKA Aug 2006 to Jun 2011

Designation: Team Leader – Customer Care

Job Responsibilities

• Managing Branch Operations and Customer Care Department for more than 4 years

• Claims Management & Investigation

• Solving problems in the day-to-day working

• Office administration

• Branch accounts management

• Business development and retention

Achievements

• Successfully managed medical insurance business worth Rs 8 Crores for 4 years from 3 PSU Insurance Companies in Mangalore

SELF EMPLOYMENT DETAILS

Place: Mangalore, Karnataka, India

Position: Claims Investigator

Duration: July 2011 to February 2013

Worked For: TTK Healthcare TPA PVT Ltd

Responsibilities:

• Medical Claims Investigation

• Pre-Policy Investigation

• Pre & Post Hospitalization Investigation

• Reimbursement Claims Investigation

• Cashless Hospital Verification

• Hospital Service Auditing

EDUCATIONAL EXPERIENCE

• Bachelor’s of Commerce from Mangalore University in the year 2004

• Diploma in Computer Science from Aptech Computer Education in the year 2000-01