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I have done Consulting, Management, Business & organizational development Preventing & resolving problems involving individuals which arise out of or affect work situations. Providing advice and recommendations to supervisors / managers on how to correct poor performance and employee misconduct, resolving employee grievances and appeals. Providing information to employees to promote better understanding of management's goals & policies. Administering and applying consistent disciplinary actions
PROFESSIONAL EXPERIENCE
SS Star Technologies, Hyderabad, AP Feb’ 2012 – present
It is one of India’s leading global technology companies and its activities encompass the entire value chain for Consulting of products to delivery.
Asst Manager, Consulting & Human Resources Business Partner
Selected as HR Asst Manager to enhance structure by ensuring effective HR practices, processes and programs, for company expanding through Global Consulting. Report to MD, SS Star. Serve different firms across the globe for their consulting requirement. Direct one HR employee.
Human Resources Generalist with additional focus on performance and employee relations, reports, Preparation of monthly attendance and leave statement of employees.
Employee Relations
1.Conducting staff welfare and fun activities like annual parties, monthly outings.
a) Review, Analyze and recommend changes to PMS/EPR in line with best practices for firm and implementing HR Procedures and ensuring their conformity with the Labor Laws, review, Analyze and recommend changes to all HR Processes in line with best practices relevant in the market and aligned to firms strategic objective.
b) Partnering with MD on key initiatives, revenue, payrolls, compensation & benefits, performance of organization, etc
2.Ensures that Payroll is paid correctly & smoothly in the appropriate time across the Company. Follow up the reduction of team members’ annual leave balance as in the preset annual target and track employees’ absences (regular/ irregular), and send legal warnings accordingly.
3.Employee Formalities- Joining and leaving – Handing over all the necessary documents for employees.
4.To develop and conduct employee orientation programs.
Administration
1)Ensure absence monitoring is in line with company guidelines.
2)Responsible for maintenance of personnel files, records of training, probation, etc.
3)Independently responsible for issuance of various types of letters like offer letter, appointment letter, confirmation letter.
Policies & Procedures
1)To reduce increase costs that affect firms profits.
2)Increased turnover for firm revenue generation
3)To make & create in maintaining and communicating standards for policy and procedure writing and manual development by consulting members of the management community or participating.
HR Strategies
1) Developing business focused strategies using the best practices.
Conflict Management
1)Excellent grooming standards for self, employees and organization perspective
2)Positive attitude towards work
3)Good communication and people skills
4)Flexibility to respond to a range of different work situations
5)Ability to work under pressure
Talent Acquisition – Management & Delivery
1)Sourcing of quality profiles for various Skills
2)Profile Database Management.
3)Ad hoc projects as assigned.
4)Provides high-level administrative support to the Recruiting team.
Performance Management & Appraisal
1)Maintain online personnel system, payroll system, and monthly reporting
2)maintain individual & group development by informing employees his performance standards.
3)Suggest & counsel employees ways of improving performance standards.
4)Plan career development based on potentialities.
Staffing & Recruitment
Ensure all recruitment activities are planned, organized and aligned to manpower forecast plans/budgets as well as being in compliance with HR policies and procedures. -Recruitment activities – advertising, liaising with recruitment agencies, short-listing CVs, managing applications, arranging and conducting interviews, negotiating offers and conducting employee back ground verification checks and salary advice, negotiate salaries, draft offer letters, induction activities for new employees.
Organizational Development
1)Improve Quality
2)Increase revenue generation for clients and for firm.
3)Generating daily and weekly report for submission.
4)Limited decision-making authority within scope of work & organizational policies with regards to-Budget allocation and disbursement for own department, hiring and termination.
5)Maintaining database for Skill Profiles of Employees w.r.t skills acquired before ad after joining the Organization there by enabling the competency of the employee. Regularly updating & tracking skill profiles of all the employees.
Training & Mentoring
1)Assist in the implementation of the strategy for staff training and development.
2)Monitoring efficiency of the training programs. Mentoring for the employees & trains management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment, etc.
Process & Project Management / Team management
Managing HR operations including recruitment, benefits and compensation, payroll, training and development, retention, performance appraisals, etc and also managing all HR Personnel & activities.
Customer Relations
1) To deal directly with customers & clients for relations & delivery.
2)To respond promptly to client inquiries, to handle and resolve client’s complaints
3)To set up new client accounts and to organize workflow to meet client timeframes.
Employee Engagement
1)Daily Interactions with the associates to understand and address their problems on personal level.
2)Organizing and conducting Skip level and pulse meetings with the MD to improve the cases and also to check on the
needs of the process and the policies that abide with it.
HRIS
1)Coordinate and participate in review; revisions; changes;
2)Analyzing problem situations and recommend positive corrective action
3)To Establish good organizational skills for timetables and meet deadlines
4)Reviews and analyzes data from multiple systems to identify inaccuracies, inconsistencies, anomalies and makes recommendations for resolution
5)Administration of various HR systems and other duties as assigned.
Executive Management
1)Giving presentations to the top level management regarding all aspects of HR as and when requested by them.
2)Developing a strong communications plan for the firm with the MD.
Ethics,Integrity & Compliance
1)To ensure that all statutory and compliance obligations are met
2)Ensure compliance to all relevant safety, quality and environmental management procedures and controls within a defined area of HR activity to guarantee employee, safety, legislative compliance, delivery of high quality products/service and responsible environmental attitude, so as to ensure that the business is properly running and all employees follow ethics and integrity in the firm.
Consulting
1)Implementing HR Processes like Staffing, Recruitment and Selection, performance management, employee development, training, etc for Gulf & Indian firms & organizations.
2)Build and maintain excellent business relationship with overseas recruitment agencies to practice hiring process for each country in terms of documentations, visa processing, government requirement and proper deployment for new hired.
Business Development
1)Business Development, BCP, Business Operations & Consulting for the firm.
2)Promote and endorse staff benefits
Government Laws & Policies
1)To administer, interprets, and explains policies, rules, regulations, and laws to organizations and individuals under authority of commission or applicable legislation.
2)To Develops, plans, organizes, and administers policies and procedures for organization to ensure administrative and operational objectives are met.
3)To implements corrective action plan to solve problems.
Hucon Solutions, Hyderabad, AP Nov’2008 – Jan’2012
One of the fastest growing Consulting, Staffing & Head Hunting services firm, successfully lead high impact team of up to 5 staffing executives / associates.
Asst Consultant, Human Resources – Client Relations & Delivery – Manage Staffing & recruiting plans, ensuring them to be competitive and to support various corporate values. Manage the entire recruitment & staffing sourcing of products to delivery.
Staffing & Recruitment
A.Manage Staffing & recruiting plans, ensuring them to be competitive and to support various corporate values. Manage the entire recruitment & staffing sourcing of products to delivery.
B.Manage Staffing & recruiting plans, oversee full recruiting lifecycle, ensuring them to be competitive and to support various corporate values. Manage the entire recruitment & staffing sourcing of products to delivery. Construct financial models for hires, coordinate paperwork and background checks, paperwork and on-boarding.End to End recruitments for various sectors.
1. Represented firm for ongoing project analysis, communicated project status, project risks, and identified and resolving project issues.
2. Staffing,recruiting,Selection, End to End Recruitments for various sectors,
3. Implement, update and monitor policies and programs.
4. Giving presentations to the top level management regarding all aspects of HR as and when requested by them.
5. Commercially skilled with excellent experience of creating and managing P&L’s & KPI,s
6. Dashboard reporting to client and Hucon executive body..
7. Create processes and tracking for offers, non-compete and compensation for candidates and on-boarding on time.
8. Contribute to collective decision-making on participant selection for clients
Organizational & Business Development
Identifying business opportunities for Organization development, ensuring empanelment with various firms across the country for using new technologies that could benefit management initiatives and enhance cost savings and bring revenue to the organization.
Employee Relations and T & D
1. Multi Tasking with the proven ability of training and leading team & personnel groups.
2. Synchronized the team in improving process components; managed team while initiating planning, executing, controlling, and closing the staffing positions.
3. Employee Relations helping employees on various aspects including employee performance appraisals, annual merits, reviews, career planning, employee benefits, growth, etc
4. Mentoring and training the Team members and resolving various issues on day to day basis.
5. Standard Operating Procedures in order to bring stability and accountability in work process for the benefit of firm
6. Using new ideas, strategies and technologies to know the various trends in market and to give an edge in severe Competition.
7. Process Management and Process Validation for staffing and make sure employees have fun at work at same time by organizing events on a weekend.
Other Activities
1. Coordinate with management to meet hiring needs, supporting staffing chain model. Maintain 30 to 45 day fill time.
2. Increased applicant traffic by creating career links on Social websites.
3. Track metrics including new revenue growth and employee turnover.
4. Increased employee performances from 20% to 73%, and increased benchmarked company scores as well.
Deloitte Consulting India Pvt Ltd (DCIPL), Hyderabad,AP May’2005 – Oct’2008
One of the Big4 firms in Consulting across the globe and very compliant firm and Strategically organized in every aspect.
Analyst –US Consulting HR: Worked over 3.5 years in the Consulting industry on various projects and different entities, with a substantial knowledge of US HR.
• Ensure quarterly performance reviews for employees and 360 degree appraisal for Manager happen on time and report results
• Generate reports and maintain payroll system for the project
• Prepare budgets for identified training programs , Implement, update and monitor policies and programs
• Organize and ensure program delivery as per schedule
• Coordinating & maintain data accuracy and Training activities end to end for the project
• Global learning metrics and preparing business presentations to both external and internal clients
• Monitor and Assist the global training team in its activities
• Coordinate ,identify, negotiate and select Vendors
• Good Functional Knowledge of US Healthcare and Revenue Generation for Client and for organization
• Handling a team in the project & meeting daily productivity and quality targets
• Improving & streamlining existing follow-up process & identifying issues and trends for AR resolution
• Maintain the updates on Industry knowledge in US HR
• Having Extensive experience on in-line Operations, Training &Mentoring, Quality, Processes and Business Analysis.
• To work on High Dollar claims and on Correspondence AR of more than 80000 pages.
ANM Solutions, Hyderabad, AP Aug’2004 –Mar’2005
Customer Service Representative – Calling the Customers for Pay as you go card credit cum debit card with attractive offers.
Trainings
o Attended 3 days Official Training program for Time Management, Advanced MS Excel, MS Word and for Conflict situations at Deloitte.
Internships
o A Study on Measuring Employee Resilience –DGMs (HR) – BHEL ,RC Puram,-45 days
o HR Payrolls, Accounts – EPFO, Barkatpura , Hyderabad – 30 days
Paper Presentation
o Role of Ethics in Employee Relationship at Vishwa Vishwani Institute of Systems and Management,Oct’09.
Achievements
• Star performer in months of 2006 and 2007 at Deloitte
• Rewarded as a Top Performer for best Productivity and Quality across different projects at Deloitte
• Continuously exceeding set targets with quality& productivity.
• Effective management of team in the project.
• Increase in monthly revenue and New Business Proposals and contracts. Implement business process streamline and Introduced organizational transparency Increase in quality and productivity and Reduction in rejections. Introduced Internship programme for talented and young graduates New Business Proposals and contracts. And Implement business process streamline
• Organization Branding
• Special Recognition Award from FFC, Hyderabad for Civic Sense and Sensible city, April 2010, Hyderabad. Organized Biz Quiz in College Campus, March’09.
• Won the Ad- Jestment competition in Blitzkrieg’09 at Osmania University
• Won the Biz Quiz competition in Magnifique’09 at Shadan Institute.
EDUCATION, TRAINING & SKILLS
• Masters of Business Administration (MBA), Osmania University, India 2010
• Bachelor of Engineering, Osmania University, India 2004
• Certificate of Harvard Leadership Transition 2007
• Certificate of Harvard Stepping Up to Management 2006
• Certificate of Harvard Leadership Essentials 2006
• Certificate of Harvard management Essentials 2006
TECHNICAL COMPETENCIES:
• ERP Packages : SAP R/3 Version
• RDBMS : Oracle 9.1 and Oracle 10G
• Operating System : Win 2000 Server, Win 9xs,Linux
• Computer : MS Office – Word, Excel,
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