I am a young man aged 26 years of age, with a Diploma in Business Management (TRAVEL,TOURISM and HOSPITALITY, Associates of Business Executive (ABE),graduated at ABM University College in the year 2009. I have a full understanding of business management and operations hence good customer service and satisfaction is the driving goal. I also have the ability to learn and excel at new technologies/concepts and organizational operations as needed.
Qualifications & Education
SCHOOL/INSTITUTION YEAR QUALIFICATION
ABM University College 2007-2009 Diploma in Business Management (ABE) (Travel, tourism and Hospitality)
Selibe Phikwe Senior school 2005-2006 BGCSE
Boikhutso Junior School 2002-2004 JC
Ms office (Word, Power point, Excel, Spreadsheet)
Typing speed 20wpm (increasing)
MINISTRY OF TRADE AND INDUSTRY, Department of Trade and Consumer Affairs
Position: Administration and Commercial Office
(National Programme participant)
DUTIES CURRENTLY PERFORMED
Receiving and Handling consumer complaints
Preparing quarterly reports
Preparing monthly reports
Doing weekly briefs
Preparing monthly expenses(office)
Compile price survey
Participate in Joint business inspections
Conduct Routine inspection
Carry out open air-campaign
Compile complaint data
Receiving and resolving consumer complaints
Filling of office documents
Minutes taking in all meetings
(June 2010-May 2011)
EXECUTIVE LODGE-Position: ADMINISTRATION/FRONT OFFICE OPERATOR
Making and sending out orders
Filling of all financial documents
Preparing Lodge payments
Staff supervision and room checking
Handling customer complaints
MINISTRY OF AGRICULTURE, Department of Animal Health and Production
Position: LIMID ADMINISTRATION (ATTACHMENT)
Compiles and Preparing financial statements
Preparing LIMID monthly expenses for funded projects
Preparing of Payments vouchers, Financial record keeping
Receiving and filling of invoices
Monitoring of funded projects
I seek a challenging and dynamic position that will provide with an opportunity to advance and be part of the team that will contributes towards the expansion and the success of the organization.
Good customer service skills
Knowledge of office procedures and operations
Providing managerial support to ensure effectiveness and efficient office operations
Appreciation and understanding of financial figures and interpretation
Understanding and adhere to management rules and regulations
Alert in the working environment for safety
Complies with rules and regulations
Great ambitions for myself and the organization I may work for
Computer literate (word, excel, spreadsheet, power point).
Alert to safety precautions and sighs
Team leadership skills
Good customer service skills
Ability to maintain a high level of accuracy
Can work as an individual with minimal supervision, also fit well in a team setting
Good interpersonal skills
Good communication skills
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