CV, Business Manager in Botswana Seeking Work In UK Or Australia

I am currently available for work
Serial No: 24674

Skills keywords: complaints handling, employee management, financial figures interpretation, good customer service, trade regulation
Short Bio:

I am a young man aged 26 years of age, with a Diploma in Business Management (TRAVEL,TOURISM and HOSPITALITY, Associates of Business Executive (ABE),graduated at ABM University College in the year 2009. I have a full understanding of business management and operations hence good customer service and satisfaction is the driving goal. I also have the ability to learn and excel at new technologies/concepts and organizational operations as needed.

Current location: Botswana - View on map
Nationality: Motswana
Preferred Sector of Employment:  General Management, Hotel and Catering, Admin and Clerical
Spoken languages: english
Location I am interested in working: Australia, United Kingdom, United States

Qualifications & Education


ABM University College 2007-2009 Diploma in Business Management (ABE) (Travel, tourism and Hospitality)

Selibe Phikwe Senior school 2005-2006 BGCSE

Boikhutso Junior School 2002-2004 JC

IT Skills

 Ms office (Word, Power point, Excel, Spreadsheet)

 Typing speed 20wpm (increasing)

Career Summary

(October 2014-Present)
MINISTRY OF TRADE AND INDUSTRY, Department of Trade and Consumer Affairs

(May 2014-Present)
Position: Administration and Commercial Office
(National Programme participant)


 Receiving and Handling consumer complaints

 Preparing quarterly reports

 Preparing monthly reports

 Doing weekly briefs

 Financial reports

 Administration

 Preparing monthly expenses(office)

 Accounting

 Compile price survey

 Participate in Joint business inspections

 Conduct Routine inspection

 Carry out open air-campaign

 Compile complaint data

 Receiving and resolving consumer complaints

 Filling of office documents

 Minutes taking in all meetings


(June 2010-May 2011)


 Making reservations

 Receptionist

 Making and sending out orders

 Filling of all financial documents

 Preparing Lodge payments

 Preparing quotation

 Staff supervision and room checking

 Stock taking

 Night auditing

 Handling customer complaints

(January-March 2008)
MINISTRY OF AGRICULTURE, Department of Animal Health and Production



 Compiles and Preparing financial statements

 Preparing LIMID monthly expenses for funded projects

 Preparing of Payments vouchers, Financial record keeping

 Receiving and filling of invoices

 Monitoring of funded projects

Career Objectives

I seek a challenging and dynamic position that will provide with an opportunity to advance and be part of the team that will contributes towards the expansion and the success of the organization.


 Good customer service skills

 Knowledge of office procedures and operations

 Providing managerial support to ensure effectiveness and efficient office operations

 Appreciation and understanding of financial figures and interpretation

 Understanding and adhere to management rules and regulations

 Alert in the working environment for safety

 Complies with rules and regulations

 Great ambitions for myself and the organization I may work for

 Computer literate (word, excel, spreadsheet, power point).

Personal Skills

 Alert to safety precautions and sighs

 Team leadership skills

 Good customer service skills

 Ability to maintain a high level of accuracy

 Can work as an individual with minimal supervision, also fit well in a team setting

 Good interpersonal skills

 Good communication skills