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CV, Business Manager in Botswana Seeking Work In UK Or Australia

I am currently available for work
Serial No: 24674

List top 5 skills: complaints handling, employee management, financial figures interpretation, good customer service, trade regulation
Short Bio:

I am a young man aged 26 years of age, with a Diploma in Business Management (TRAVEL,TOURISM and HOSPITALITY, Associates of Business Executive (ABE),graduated at ABM University College in the year 2009. I have a full understanding of business management and operations hence good customer service and satisfaction is the driving goal. I also have the ability to learn and excel at new technologies/concepts and organizational operations as needed.

Current location: 

Botswana - View on map

Nationality: 

Motswana

Preferred Sector of Employment: 

General Management, Hotel and Catering, Admin and Clerical

Spoken languages: 

english

Locations I am interested in working:

Australia, United Kingdom, United States



Qualifications & Education

SCHOOL/INSTITUTION YEAR QUALIFICATION

ABM University College 2007-2009 Diploma in Business Management (ABE) (Travel, tourism and Hospitality)

Selibe Phikwe Senior school 2005-2006 BGCSE

Boikhutso Junior School 2002-2004 JC

IT Skills

 Ms office (Word, Power point, Excel, Spreadsheet)

 Typing speed 20wpm (increasing)

Career Summary

(October 2014-Present)
MINISTRY OF TRADE AND INDUSTRY, Department of Trade and Consumer Affairs

(May 2014-Present)
Position: Administration and Commercial Office
(National Programme participant)

DUTIES CURRENTLY PERFORMED

 Receiving and Handling consumer complaints

 Preparing quarterly reports

 Preparing monthly reports

 Doing weekly briefs

 Financial reports

 Administration

 Preparing monthly expenses(office)

 Accounting

 Compile price survey

 Participate in Joint business inspections

 Conduct Routine inspection

 Carry out open air-campaign

 Compile complaint data

 Receiving and resolving consumer complaints

 Filling of office documents

 Minutes taking in all meetings

INDSTRIAL TRAINING

(June 2010-May 2011)
EXECUTIVE LODGE-Position: ADMINISTRATION/FRONT OFFICE OPERATOR

DUTIES PERFORMED

 Making reservations

 Receptionist

 Making and sending out orders

 Filling of all financial documents

 Preparing Lodge payments

 Preparing quotation

 Staff supervision and room checking

 Stock taking

 Night auditing

 Handling customer complaints

(January-March 2008)
MINISTRY OF AGRICULTURE, Department of Animal Health and Production

Position: LIMID ADMINISTRATION (ATTACHMENT)

DUTIES PERFORMED

 Compiles and Preparing financial statements

 Preparing LIMID monthly expenses for funded projects

 Preparing of Payments vouchers, Financial record keeping

 Receiving and filling of invoices

 Monitoring of funded projects

Career Objectives

I seek a challenging and dynamic position that will provide with an opportunity to advance and be part of the team that will contributes towards the expansion and the success of the organization.

Competencies

 Good customer service skills

 Knowledge of office procedures and operations

 Providing managerial support to ensure effectiveness and efficient office operations

 Appreciation and understanding of financial figures and interpretation

 Understanding and adhere to management rules and regulations

 Alert in the working environment for safety

 Complies with rules and regulations

 Great ambitions for myself and the organization I may work for

 Computer literate (word, excel, spreadsheet, power point).

Personal Skills

 Alert to safety precautions and sighs

 Team leadership skills

 Good customer service skills

 Ability to maintain a high level of accuracy

 Can work as an individual with minimal supervision, also fit well in a team setting

 Good interpersonal skills

 Good communication skills