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Tel:
+44 (0) 2079890750
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In my previous customer service roles, I have always gone above and beyond for customers. I have a natural ability to build relationships and solve problems, so I am confident that I can provide excellent service to your customers.
My previous role as a customer service representative gave me the organizational skills and experience necessary to excel in this role. Moreover, I managed to achieve my KPIs while working at my previous job, which proves that I am capable of your needs.
By joining your team, I hope to develop my skills further and contribute to the success of the business. I see myself fitting in long-term, and I am eager to use my skills to help the company achieve customer service goals.
Attention to Detail
Active Listening Skills
Improving Customer Experience
Building Customer Loyalty
Positive Attitude
Bilingual Customer Support
Time Management
Interpersonal Skills
Complaint Resolution
Communication
Patience
Problem Solving
Organizational Skills
Critical Thinking Skills
Decision Making
Product Knowledge
Cross Selling / Up-Selling
Service-Based Selling / Telesales
Microsoft Word:
Microsoft Excel skills: .
Microsoft PowerPoint:
Microsoft Outlook:
CCI South Africa
identify and organise suitable insurance cover for commercial organisations and private clients.
I would work in retail insurance, providing general cover in areas such as property, travel, motor and pet insurance,
building and maintaining business relationships with clients
scheduling and attending meetings
helping clients’ articulate their current and future insurance needs
researching insurance policies and products
negotiating policy terms and costs with insurance providers
explaining policy terms to clients
arranging insurance cover for clients with the insurance provider
collecting insurance premiums
keeping detailed computer records
preparing reports for insurance underwriters
advising clients on making claims
I like going to Art Galleries, for peace of mind .I love food and always willing to try new stuff the rest are ,walks on the beach,road trips and reading
Skills Provision Limited | T: +44 (0) 2079890750 | E: enquiries@skills-provision.com | Registration Details
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