Criminology Graduate seeks work in Abuja, Nigeria

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Serial No: 8966

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Skills keywords: computer literate, multitasking

Current location:  Federal Capital Territory, Nigeria - View on map

Spoken languages: english

Education:

The University of the West of England: 2008-2011

BA (Hons) Criminology 2:1

• First Year Modules: Introduction to Criminal Justice, Introduction to Criminological Theory, The Individual and Society, Other people’s lives: Comparative Sociology.

• Second Year Modules: Youth Crime Youth Justice, Criminal Networks, Criminal Psychology, Crime Control & Criminal Research and Investigation.

• Third Year Modules: Included a research module in which I aided the introduction of ‘Evidence Based Policing’ in South Gloucestershire for the Avon and Somerset Constabulary.

2006- 2008: St. Margaret’s School, Exeter

3 A Levels: Sociology B, Psychology B, Religious Studies B

2000- 2005 St. Margaret School, Exeter

Grades: 9 A*-C (Including: Maths C and English A)

Work History:

Phones4U, Exeter, Devon: 2012 – 2013

UK Sales Consultant

• General Customer Care -Advice and sales.

• Mandatory Stock Checks with the responsibility of validating stock and checking for stolen products.

• Completing Trade-ups, Repairs and liaison with the Repair Team

• Continual in-service training relating to Company and Customer legal rights (instore and online)

• Continual updating of product knowledge.

The Carphone Warehouse: 2011 – 2012

UK Customer Consultant

• General Customer Services- Aiding customers in their choice from current network phone contract offers; General Customer Care

• 100% Mystery Shopper assessment

• Carrying out a daily Mandatory Stock Check with the responsibility of validating stock and checking for stolen products. Liaising with central warehousing, dealing with delivery stock and verifying incoming stock

• General Stock taking and Audit

• Completing Trade-ups, Repairs and liaison with the Repair Team.

The Clipper Public House: June – September 2010

Waitress and Bar Staff

• Delivered High Quality Customer Service by meeting and exceeding customer expectations

• Team working skills

• Organisational skills and time keeping.

Devon Cliffs Holiday Camp: June – September 2009

Team Leader

• Communicating with different stake holders

• Developing how to pay attention to detail, working under pressure but maintaining a high level of quality

• Co-Ordinating Weekly Forecasting for Orders/Sales

• Supporting Monthly and Quarterly Closing Activities

• General Customer Services –Interaction with holiday makers including entertaining children in cases where queues were long, ensuring queuing for attractions was in an orderly and non-disruptive manner.

• Displaying high degree of flexibility towards job tasks.

SpecSavers Opticians: 2006 – 2008

Pre-Tester

• Updating customer information

• Developing telephone manner

• 100% achieved in mystery shopper assessment

• Developing sensitivity when questioning customer’s health details

• Keeping up to date with latest developments in the company and industry

• Developing communication and listening.