Fast Food Restaurant Manager in Kuwait

Assistant Restaurant Manager - NAIF FOOD Company, Kuwait City 2012up to present

-Responsible for managing the daily operations of our restaurant, including the selection,

Development and performance management of employees

-Conducting the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.

-Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

-Monitor all the duties work per day and overtime of the employees

-Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.

-Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

-Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

-Responsible for ensuring consistent high quality of food preparation and service

-Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

-Imposed the standard process of cooking the fried and grilled food.

-Maintaining the seamlessly productivity of the restaurant stature of goodness.

-Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.

Customer Service Care

 -Monitoring/Assessing of all complains of the customer in corrective actions

-Time Management for one’s own time and times of other’s

-Active listening giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Assistant Sale’s Manager - Tre’s House Ware Enterprises Company

Davao City, Philippines Year 2010-2011

-Supervise daily store operation and ensure achievement of all productivity and sales target and recommend solutions to enhance store’s profit.
-Provide excellent customer service and assist departments in store image and merchandise presentation to achieve all company objectives.
-Analyze and recommend enhancement in profitability through asset protection, cost control achieve all company’s objectives.

-Oversee individual store and supervise various stores in particular local market.
-Coordinate with store manager to facilitate everyday store operation in collaborative environment.
-Develop strategies to achieve personal sales targets and motivate associates to optimize sales performance.

-Train and guide sales staff to focus on store’s sales strategies as per company standards.
-Maintain good professional relationships with high-end customers in store premises and design retention strategies with regular customers.

-Manage all communication with existing client to maintain long term relationship through various modes such as telephone and e-mail.

-Participate in all product launches, promotions and stock replenishment to maintain appropriate merchandising standards throughout store.

-Ensure store’s compliance with administrative and procedural guidelines and deadlines to meet targeted sales and profits.

Education:  

Tertiary - Sultan Kudarat State University

Bachelor of Science in Information Technology

Major in Computer Technology (BSIT-CT) S.Y. 2009-2010

Secondary -  Gapok National High School

Gapok, Senator Ninoy Aquino, Sultan Kudarat  S.Y.2003-2004

Elementary  - Gapok Elementary School

Gapok, Senator Ninoy Aquino, Sultan Kudarat  S.Y.1999-2000


Seminars / Activities:

Training Courses for Fried Products, Equipment Cleaning, Grilled Products, and Car Service Procedures at Naif Chicken Restaurant on (February 4, 2013)

Student Research Exposition

SKSU-Isulan Campus (March 31, 2010)

“Personality Development and Job Hunting Seminar”

Held at SKSU-Isulan Campus (September 2, 2009)

PC Repair and Maintenance Seminar Workshop

Held at Computer Laboratory, SKSU-Isulan Campus (August 23, 2008)


Workshop on Basic Software Application using (MsWord/MSExcel) and Basic PC Maintenance held at Sultan Kudarat State University, Isulan Campus (November 27, 2007)

Leadership Training Course (SPES) sponsored by the Provincial Government of Sultan Kudarat (April 27, 2006)


Interest and Activities:

Ability to lead a group or handle with mission, vision, goals and achievement a subordinate had been involved in the organizations

Languages:

English, Filipino

Special Skills:

Networking, Encoding, Installing, Trouble Shooting, Customer Care, Driving 


Awards Received:

Most Outstanding Student of the year, S.Y. 2002-2003

Fifth Honorable Mention 2004

Dancer of the year 2004

Affiliations: Representative, Student Body Organization (SBO) S. Y. 2002-2003

Academic Scholar:

 Sanguniang Kabataan Scholar (SK Kagawad) S.Y. 2004-2010

Congressional Scholar Program from Provincial Government of Sultan Kudarat sponsored by: Governor Teng Mangudadatu and Congressman Pax Mangudadatu. S.Y. 2008-2009

CHED Scholar Program from Provincial Government of Sultan Kudarat S.Y. 2008-2009

Computer/Language Skill

Proficient in written and spoken English

Extensive experience with Microsoft Office