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Degree:Bachelors Of Engineering (B.Tech).
University: Visvesvaraya Technological University, India.
Specialization: Information Science and Engineering
Primary Subjects: Organizational Behaviour, Communication and Wireless Networks, Mobile Computing and Distributed Systems.
Degree: Diploma in Technical Education.
University: Board Of Technical Education, India.
Specialization: Computer Science and Engineering.
Primary Subjects: Computer Hardware and Software Engineering, Compilers and Operating Systems, Information Security and IT Security.
Position: IT Support/Service Desk Officer.
Period: June 2015 - May 2016
Employer: Sonoran Diamonds DMCC, UAE.
Department: IT and Valuation Department.
Responsibilities: Application level support and calibration of valuating tools.
Familiar with client server technology, LANs, WANs, and MAN.
Provide high quality L1 infrastructure support to Valuating users.
Good knowledge in Windows DNS, DHCP, Active Directory, Group policies.
Maintain Active Directory and Mail Exchange Server distribution lists. Develop ongoing methods to reduce Administrative overhead associated with Maintenance activities utilizing ITIL process framework.
Experience in Installation, Configuration, Performance tuning of Servers.
Information Management and Reporting using SAP.
Building, Updating and Maintain the SQL Database.
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