CV, Business Process Analyst Seeking work in UAE

Available
Serial No: 41088
Skills keywords: 
Current location:  Riyadh Province, Saudi Arabia - View on map
Nationality: Saudi Arabian
Spoken languages: Arabic, english

Experience

Saudi Arabian Monetary Agency (Central Bank of Saudi Arabia)

Business Process Analyst Nov 2012 – Present

Process Documentation:

  • Maintain Enterprise Process Architecture (EPA)
  • Discover all As-Is processes across SAMA and locate them in Enterprise Process Architecture.
  • Collect & analyze information about As-Is processes from stakeholders.
  • Model As-Is process workflow & review it with stakeholders.
  • Create As-Is process manual & review it with stakeholders.
  • Publish As-Is process workflow & process manuals in Excellence Portal.
  • Do A Quality Assurance check for every process before publishing it
    • Analyze workforce to organizational units
    • Models “as-is” and “to-be” business processes using EPC and BPMN2.0
    • Conducts interviews with various business organizational units to gain insight on current state of processes.

Process Improvement:

  • Conduct workshops with process stakeholders in order to improve the process using BPTrend Methodology
  • Determine & schedule processes that are subject of improvement.
  • Conduct workshops with all process stakeholders.
  • Analyze process, list all problems & root causes of problems that affect process performance.
  • Suggest solutions to eliminate all problem root causes.
  • Redesign process according to findings & best practices.
  • Update To-Be process workflow & process manuals in the Portal.
  • Develops and maintains effective relationships with the client, management, and team members.
  • Created and deployed KPIs to measure adoption rate of new process improvements.
  • Identified opportunities for improvement in operational performance.

 

Process Performance Measurement:

  • Define KPIs for To-Be processes.
  • Receive & analyze process performance report sent by process owners.
  • Monitor current & target process measures.
  • Report process performance to top management.

 

Process Implementation:

  • Redesign selected “to be” processes in line with SAMAnet, mainframe and any other interface.
  • Ensure the conduct of user-acceptance “business-side” testing of the automated process, and coordinate with IT if required.
  • Review reports on the overall performance of automated systems and seek continuous improvement

 

Process Improvement Team Leader

 

High Quality Establishment | Supervisor Jan 2004 – Nov 2004

 

Skills

  • Business Process Improvement
  • Business Process modeling and Notation 2.0 (BPMN2.0)
  • Event driven Process Chain (EPC)
  • Business Information Center (BIC) Platform
  • Visio
  • Signavio
  • Ability to Lead and work in a team and Individually
  • Work on Windows, Apple Operating System environments
  • Excellent listening skills as well as oral communication skills
  • Ability to work independently and successfully to meet timelines

 

Course & Qualifications

  • Mastering People Management & Team Leadership at Oxford Management, London
  • Advanced Presentations And Public Speaking With High Personal Impact at Informa Middle East, Dubai
  • Advanced Business Writing at Meirc Training and Consulting, Dubai
  • Business Intelligence: Data Analysis and Reporting Techniques at Meirc Training and Consulting, Dubai
  • Lean Six Sigma Green Belt at Queensland University of Technology (QUT), Australia
  • Certified International Change Manager – CICM™ By International Academy of Business and Financial Management
  • Improving Processes Training Course By Leonardo Consulting
  • Measuring Processes Training Course By Leonardo Consulting
  • Modeling Excellence Seminar By Leonardo Consulting
  • The Effective Facilitator Training Course By Leadership Strategies
  • Business Process Modeling and Notation 2.0 (BPMN2.0) Training By GB TEC
  • Business Information Center (BIC) Platform Training By GB TEC
  • Business Process Management Enterprise  Architecture By BPTrend Associates
  • Business Process Management Professional at BPTrend Associates
  • Executive Training on SAP Business By Design at Queensland University of Technology (QUT), Australia
  • Training Course in Business Process Modeling and Notation (BPMN 2.0) at Queensland University of Technology (QUT), Australia
  • Seminar in Business Process Modeling and Notation (BPMN 2.0) at Queensland University of Technology (QUT), Australia
  • Conference in Mastering SAP Plant Maintenance By The Event Group Queensland, Australia

 

Education

Queensland University of Technology

July 2012  Master of Information Technology – Enterprise System

 

Queensland University of Technology

July 2010  Bachelor of Information Technology – Information System






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