CV, IT Delivery Manager Targeting Dubai And Australia

Available

Serial No: 40620

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Skills keywords: 

Short Bio:

Project Management.
 Change Control Management
 Team Management
 Technical Operations
 Process Management.
 Technology Management
 Service Level Management

Technical operations – Operations service for corporate application
 Availability management - Managing SLA for issues related to enterprise as well corporate sites.
 Incident management - Accountability for incidents during business critical scenarios.
 Problem management - Working towards an RCA and corrective actions for all incidents.

Current location:  Telangana, India - View on map

Nationality: Indian

Preferred Sector of Employment:  IT and Technology, Banking Insurance and Financial Services, other

Spoken languages: english

Location I am interested in working: Anywhere

Profile

A skilled IT professional with more than 10 years 10 months of experience in handling Administrative Processes such as providing onsite solutions as IT product specialists, interacting with technical team & customers to resolve problems and so on. Skilled in Managing projects end to end and managing mutiple teams , Installation, Configuration & Implementation of WebSphere Application Servers,Weblogic Application Server, Managing Project, Project Planing , Design , implementation, Software Functional Testing, Applying it to the field. Working as a Middleware Infrastructure Architect and Manaagement, Excellent Communicator with the ability to deal with issues with precision & accuracy.

Skills Set

Project Management.

Change Control Management

Team Management

Technical Operations

Process Management.

Technology Management

Service Level Management

Career Experience

Organization: Oracle Corporation
June 11–Till date

Product: Weblogic(10,11),WebSphere Application Server (4.7, 5.x,6.x,7.x), Oracle SOA,Oracle DB 11g, WCS , WCC

Client: Oracle Corporation

Environment: Weblogic / WebSphere Application Server, IBM HTTP Server, Window XP/2000/2003, AIX, Linux, Sun Solaris, Wily Introscope, Akamai , BIG IP

Responsibilities:

• Part of Production L3 , Planning , Design , Implementation , Troubleshooting team and responsible for Resolving issues encountered across Middleware products including, Websphere, Weblogic, Akamai Cloud , F5 Big IP .

• Working on Akamai Cloud which includes configuration for external Oracle facing sites like www.oracle.com, community.oracle.com, cloud.oracle.com etc and leading Team and operations from India.

• Providing end to end solution to Oracle middle ware infrastructure which includes managing sites like, www.oracle.com , community.oracle.com, cloud.oracle.com , www.java.com

• Monitoring AppServer using CA Wily Introscope tool.

• Involved in managing 250 Production instances of WAS/Weblogic on AIX, Linux, Sun Solaris.

• Involved in all administrative tasks like Installation, Configuration, Deployment, and Troubleshooting of Weblogic Application Server on Linux, and Solaris Platforms.

• Performing day-to-day tasks to ensure the smooth and efficient operation of the Middleware run time environment including troubleshooting.

• Involved in Workload Management (WLM) using cloning and clustering techniques including Horizontal and Vertical Scaling for failover and backup/recovery processes.

• End to end configuration of data sources, load balancers, clusters etc.

• Installing and deploying applications and or libraries.

• Involved in Performance Tuning (including memory management) in many life cycles of the project.

• Responsible for analyzing and troubleshooting all Weblogic related issues reported by the clients in different environments like Dev, Test, XUAT, Pre-Pod and Production.

• Managing the data center sites at California, Richmond, and Virginia, San-Francisco.

• Providing on call 24×7 support on a rotation basis to attend customer and system call.

• Monitoring the databases using EMCC

• Installing Weblogic , Webtier , ECM11G, Oracle 11g

• Generic DB activities like data files add/resize, export and import of dumps, checking of logs, applying patches through opatch utility.

• Install and configure Oracle Fusion Middleware SOA Suite 11g (BPEL, BAM and OSB) components in Oracle Web Logic Server domains Environment.

• Configure a new domain, managed server logs, monitor server activities

• Perform operational tasks and activities Like — Monitoring log files, performance tuning, application monitoring and migration between environments.

• Well versed with installing and configuring Web logic Servers in a Cluster environment to provide High Availability, Load balancing, Session replication, Disaster Recovery, scalability and Fail over support.

• Configuring Node managers, JDBC Data sources and connection pools.

• Handling application deployments into DEV, Test, Performance and Production

• Configuring Clustered Environment for SOA.

• Creating repository using RCU

• Configuring, monitoring and managing the SOA Infra.

• Configuring, monitoring and managing the EM Console and Web logic Admin Console

Deploying, monitoring, and managing the SOA Composite applications.

• Trouble shooting the web logic issues

• Supporting Critical website (WWW) and internal site.

• Content Manager tasks like Content publishing, repository sync on prod environment.

• Up gradation of ECM from one version to other version

• Ability to work effectively within the group and across different groups and LOBs and provide 24/7 production on call support

• Managing BIG IP configuration for external/Internal Facing sites which includes creation of Virtual Servers, Irules, Pools, monitors , profiles , troubleshooting issues related to big ip and leading India Operations.

• ITIL V3 certified following Standard processes Incident, problem, change, release, capacity management.

• Technology Operations – Responsible for managing Content Management Services Operations.

Availability Management – Own SLAs and OLAs for Enterprise and Corporate websites.

Incident Management – Accountable for incidents within the APAC/ EMEA regions.

Problem Management – RCA and Corrective actions for all incidents within application portfolio.

Program Management – Planning, reviewing and executing application level projects.

Resource Management – resource planning based on project and support needs.

Organization: Bank of America
Sep 08 – May 11

Product: WebSphere Application Server (4.7, 5.x,6.x), Weblogic(9.x,10,11) , Websphere MQ (5.3, 6.0), JBoss.

Client: Bank of America.

Environment: WebSphere Application Server. 5.x/6.x,IBMHTTP Server, Window XP/2000/2003, AIX, Linux, Sun Solaris, Wily Introscope.

Responsibilities:

• Managing the team of 8 people for 1 year.

• Part of Production L3 production Implementation and Support team and responsible for Resolving issues encountered across Middleware products including(Websphere, MQ, Weblogic).

• Providing support to middle ware infrastructure.

• Monitoring AppServer using CA Wily Introscope tool.

• Involved in managing 1000 Production instances of WAS/Weblogic on AIX, Linux, Sun Solaris.

• Involved in all administrative tasks like Installation, Configuration, Deployment, and Troubleshooting of WebSphere Application Server 5.x/6.x on AIX, Linux, and Solaris Platforms.

• Performing day-to-day tasks to ensure the smooth and efficient operation of the Middleware run time environment including troubleshooting.

• Responsible for analyzing and troubleshooting all WebSphere/Weblogic related issues reported by the clients in different environments like Dev, Test, XUAT, Pre-Pod and Production.

• Managing the data center sites at California, Richmond, and Virginia, San-Francisco.

• Providing on call 24×7 support on a rotation basis to attend customer and system call.

Organization: Fidelity Investments
Jan 07- Aug 08

Product: WebSphere Application Server.

Client: Fidelity Investments (FPCMS, FBCT).

Environment: WebSphere Application Server. 4.x/5.x/6.x,IBMHTTP Server, Window XP/2000/2003, AIX, Linux, Sun Solaris.

Responsibilities:

• Involved in managing 1000 instances of WebSphere Application Server, and Around 400 instances of WebSphere MQ on AIX, Linux, Sun Solaris.

• Involved in all administrative tasks like Installation, Configuration, Deployment, and Troubleshooting of WebSphere Application Server 5.x/6.x on AIX, Linux, and Solaris Platforms.

• Performing day-to-day tasks to ensure the smooth and efficient operation of the WebSphere run time environment including troubleshooting.

• Responsible for analyzing and troubleshooting all WebSphere related issues reported by the clients in different environments like Dev, Test, XUAT, Pre-Pod and Production.

• Managing the data center sites at Boston, Merrimac, and Dallas, Westlake.

• Providing on call 24×7 support on a rotation basis to attend customer and system call.

Organization: Fidelity Investments

Product: WebSphere MQ 5.3, 6.0, Aix, Linux.

Client: Fidelity Investments (FPCMS).

Environment:

• Involved in the setup of the environment for the Dev, UAT, Pre-Prod, and Production.

• Performing day to day activity to satisfy customer and ensuing the efficient operation of their environment.

• Involved in creating objects using Scripts for communication.

• Involved in the management of the 2000 instances on WebSphere MQ, in Dev, UAT, Pre-Prod and PROD.

• Managing the data center sites at Boston, Merrimac, and Dallas.

• Providing the customer on call support 27×7 on rotation basis.

Organization: IBM Global Services Ltd.
June’05 –Dec’06

Products: WebSphere Application Server.

Client: HDFC BANK, ICICI BANK, CANARA BANK, SYNDICATE BANK, STATE BANK OF INDIA

Environment: WebSphere Application Server 4.x/5.x/6.x, IBMHttp Server, Window XP/2000/2003.

Responsibilities:

• Involved in all administrative tasks like Installation, Configuration, Deployment, and Troubleshooting of WebSphere Application Server 5.x/6.x on AIX and Windows platform.

• Involved in Workload Management (WLM) using cloning and clustering techniques including Horizontal and Vertical Scaling for failover and backup/recovery processes.

• Responsible for deploying, starting up, configuring, administering and maintaining the Web applications.

• Involved in Tuning and Clustering of the WAS 4.x/5.x/6.x.

• Performed day-to-day tasks to ensure the smooth and efficient operations of the WebSphere run time environment including troubleshooting, system back up and recovery etc.

• Responsible for analyzing and troubleshooting all WebSphere related issues reported by the clients in different environments like Dev, Test, XUAT, Pre-Pod and Production.

• Involved in bridge calls with other team members and developers for resolving the high priority issues in the Production Environment.

• Involved in full life cycle of the project, tracking bugs and fixes, Analyzing Error and Event Log files for diagnosing the application server problems.

• Monitored the performance of the WebSphere Application Server 5.x using Tivoli Performance Viewer.

• Created user roles and groups for securing the resources using Local OS and Custom User Registries.

• Involved in troubleshooting, applying patches and plug-ins for WAS 4.x/5.x/6.x.

• Involved in configuring the Global Security for different versions of WAS.

• Provided on call 24×7 support on a rotation basis to attend user and system calls.

Organization: IBM Global Services Ltd.

Product: Websphere MQ.

Client: STATE BANK OF INDIA.

Environment: Websphere MQ 5.3.

Responsibilities:

o Involved in the initial setup of SBI India and Foreign department (US and UK setup).

o Installation, Configuration, Deployment and troubleshooting of the Websphere MQ on Windows platform.

o Creating objects via command line as well as GUI, which include queues creation, channel creation etc.

o Involved in the administration of the DC site at Belapur (Mumbai).

o Provided the customer with the on call onsite support for India, US, UK Datacenters.

Skills Set

Middle Ware: WebSphere Application Server V 4.0, 5.x, 6.0, 6.1.

OS: Windows 2K3, Windows2K, AIX, Linux, Sun Solaris.

Databases: IBM DB2 UDB, Microsoft SQL Server 2000.

Tools: Introscope.

Certifications

1) 000-253 IBM Certified System Administrator Websphere Application Server ND v6.1.

Achievements

1) Received two awards (YEI) in Fidelity Investments for going extra mile and successfully completing project within the specified timeline.

2) Received Award from ITS Head in Bank Of America.

Education

B.E. (Computer Science and Engineering)
2000-2004 Institute of Technology, GGU, Bilaspur (CG).
Degree percentage is 73.77 %.