CV, Development Worker Targeting UK, Canada Or Australia

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Serial No: 30702

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Skills keywords: charity work, customer adviser, development worker, finance officer, project manager

Short Bio:

i studied at Makerere University where I got a degree in Development Economics. I then worked for the department of motor vehicles for six months, then worked for Centenary Bank for two years where I was the best employee for two months in a row. I then became a border security officer on the Uganda/Congo border for three years. This was followed by an offer to study at London South Bank University in the United Kingdom to do a Masters in Development and Urbanisation with focus on Project Management.

Current location:  England, United Kingdom - View on map

Nationality: Ugandan

Preferred Sector of Employment:  Banking Insurance and Financial Services, Admin and Clerical, General Management

Spoken languages: english, Luganda, Lutoro

Location I am interested in working: Anywhere

Profile

A hardworking and reliable development studies graduate and masters student, [seeking part time employment in the business/customer service sector]. Committed to high standards of service, offers a polite, friendly manner combined with a well-organised and efficient approach. Highly motivated and technically competent, with strong interpersonal skills seeking a challenging graduate development worker position, in a dynamic and diverse community.

Skills & Qualities

• Excellent communication skills

• Effective under pressure

• Co-operative team member

• Computer literate

• Good Organisational skills

Work Experience

Events Staff Lola events, London
2014 to present

• Providing excellent customer service for hotels, stadiums and award ceremonies.

• Answering customer enquiries or referring them on to management/another department

• Giving information and helping to solve problems

• Taking orders and serving customers

• Taking payment for goods or services

• Giving refunds.

• Arranging services for customers, such as…

• Handling complaints and passing them on to a manager if required

• Entering customer information onto a computer database

Customs Border Officer; Uganda Revenue Authority
2011-2014

• Light military/security training as part of the recruitment process.

• Monitored Transit trucks exiting the border to Democratic Republic of Congo.

• I organised night and operations to patrol the western border for smugglers.

• I also organised sensitisations on Motorcycle Registration and Contraband goods that entered the country from DRCongo.

• I was also a part of Radio programmes for Tax questions and answers segment every end of the month. I mainly focused on the customs related questions.

• Interrogation of suspected smugglers

• Detection of contraband goods at the customs entry point

• Receiving tax invoices for the registration of Motorcycles entering from the customs entry point.

Banking officer; Centenary Bank Limited, Uganda
2009-2011

• Receiving of Deposits (processing payments – see NCS jobs profile)

• Making Withdrawals.

• Giving loan advice.

• Monitoring and servicing of ATMS.

• Organising Sensitisations to attract more customers.

• Accounts Opening and maintenance.

• Provide excellent customer service skills under pressure in hectic work environment.

Processing officer; Face Technologies Limited, Uganda
2008 – 2009

• Live scan and data capture for customers

• Producing… for driving permits.

• Filing of Customers personal data files.

• Personal interactions with customers.

Education & Qualifications

London South Bank University 2014-2015
MSc (Hons) Development and Urbanisation.

Main Subjects: Research Methods, Contemporary issues in a developing world, human development in a globalised world, Economies in Transition: Strategies For Development, Urban Project and Urban challenges.

Makerere University 2005-2008
BA Development Economics.

Main Subjects, Research methods, Micro and Marco Economics, principles of development economics, quantitative methods, environmental economics, Law economics, labour economics.

Makerere College School 2003-2004
Uganda Advanced Certificate in Education

Main Subjects: History (A), Economics (C), Religious Studies (B), Geography (D)

Namilyango College School 1999-2002
Uganda Certificate in Education

Main subjects: History, Mathematics, English, Biology, Physics, Chemistry, Physics Agriculture, Religious studies and Geography (1st Grade).

Interests

I enjoy giving back to the community in my spare time and will be volunteering for Crisis during this Christmas period. I have a passion for traveling as it’s a chance to discover different cultures, meet people, do the things I don’t have time to do when I am at home studying and working. I recently organised a trip to the Seychelles and Zanzibar with friends and had a wonderful
experience. During the vacation/trip I got the chance to read books and took photo’s which I also enjoy.