CV, Customer Care Representative Or Call Centre Position In London

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Serial No: 23251

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Skills keywords: internet, ms office, project work, team work

Short Bio:

I speak Russian and Romanian. I have a lot of experience in Retail, Customer Care, e-commerce, Office management and some HR.

Current location:  Moldova, Chisinau - View on map

Nationality: Romanian

Preferred Sector of Employment:  , Admin and Clerical, Banking Insurance and Financial Services

Spoken languages: english, romanian, russian

Location I am interested in working: Anywhere

Qualifications & Education

Institution Name: Lindenwood University
Location: St. Charles, MO, US
Dates Attended: March/2010 – March/2011
Degree: Masters Of General Business

Institution Name: The Academy of Economic Studies of Moldova
Location: Chisinau, Republic of Moldova
Dates Attended: September /2005 –June /2008
Degree: High Education
Field of Study: Finance

Institution Name: Lyceum A.Cantemir
Location (City, Country): Chisinau, Republic of Moldova
Dates Attended: September /1993– June /2005
Degree: Baccalaureate
Field of Study: Baccalaureate

Additional Relevant Training or Coursework:

English courses at ILTC, Chisinau, R.M.
May 2005 – October 2005

Career Summary

Company name: FinWeb LLC
Location: Republic of Moldova
Position/Title: Receptionist
Dates Employed: April 2014-July 2014

Tasks/Responsibilities: Correspondence, inbound and outbound calls, daily rota documentation, assisting chief accountant.

Company name: Alshaya vs Limited Brands, Victoria’s Secret Brand
Location: Kuwait
Position/Title: Senior Sales Associate
Dates Employed: October 2012 until August 2013

Tasks/Responsibilities: Started as a Bra Specialist, measuring customers and advising best fit for them. Transferred to the stockroom, continued as a backroom specialist. Know all the stockroom standards, participated in 5 stock takes, 2 of which in VS, last one was a controller assistant.

Company name: Lindenwood University
Location: Saint Charles, USA
Position/Title: Graduate Assistant in the Library Archives
Dates Employed (MM/YY): 03/2010 until 03/2011

Tasks/Responsibilities: Scanning documents and books, helped to advertise the University Speaker Series.

Company Name: Intersursa LLC
Location : Chisinau, Moldova
Position/Title: Operator
Dates Employed (MM/YY): 08/2009 to  10/2009

Tasks/Responsibilities: Live help operator, correspondence.

Company Name Metro- Mold LLC
Location: Chisinau, Republic of Moldova
Position/Title: Customer support representative
Dates Employed: 10/2008 to 04/2009

Tasks/Responsibilities: paper work, translations, correspondence.

Company name Wheal’s Tale Beach bar and grill
Location: Destin, FL, USA
Position: Waitress
Dates Employed: 05/2007 to 09/2007

Tasks: serving food and drinks, bar attendant

Company Name Covalciuc –Svetlana SP
Location: Chisinau, Moldova
Position/Title: cashier-accountant-assistant
Dates Employed: 07/2005 to 10/2008

Tasks/Responsibilities: accountant assistant, paper work, human resources management.

Skills

Languages & Level: English- Fluent, Romanian- Intermediate, Russian- Native, Spanish –basic.

Computer Skills: PC: Word, Excel, Power Point, and Internet.

Special Awards/Honors/Certifications: TOEFL -98 (2009)

Swimming certificates for participation in City/Regional/ University Championships

Certificate of competition of Theoretical and practical training as a part of “Communication and Conflict Resolution”