CV, Experienced Project Manager Seeking Work In Ghent

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Serial No: 22869

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Skills keywords: administration, business advice, event management, facilitator, project managment

Short Bio:

As a highly motivated and result orientated individual I have a proven track record of delivering challenging projects and outstanding events. I am highly organised, with excellent communication, customer service and admin skills able to work independently in a changing and multi-tasking environment with numerous and competing deadlines. I am moving to Gent in May 2015 and I am looking for a position that offers variety and the opportunity to develop both personally and professionally.

Current location:  N16 5PF - View on map

Nationality: German

Preferred Sector of Employment:  multilingual, education and training, other

Spoken languages: Dutch, english, german, spanish

Location I am interested in working: Anywhere

Career Summary

25.07.2011 – present:
Target Ovarian Cancer, London, UK

Supportive Services Project Manager (Promoted from Education & Supportive Service Officer in 2014)

• Lead the national events programme for women with ovarian cancer throughout the UK and grew it into our flagship programme, including setting up and delivering 5 events per year involving 300 women and medical professionals

• Manage our “Ask the Expert” section on the website

• Manage the information production including the Information Standard Certification Programme

• Lead on a new publication partnership project liaising with partners, graphic designers, writers and helping to design copy

• Acting as the first point of contact for our beneficiaries and other health professionals

18.02.2008 – 15.07.2011:
London Voluntary Service Council (LVSC), London, UK

Business Support Advisor

• Effective project management including the delivery of challenging operational targets within tight deadlines, monitoring, budget control and project status reports for internal and external agencies

• Developed, implemented and delivered the Black and Minority Ethnic Leaders consultancy project delivering business support and coaching to trustees and senior staff in over 100 charities and social enterprises and led LVSC’s multi-stakeholder climate change network

• Organised several conferences and training events across London

01.12.2006 until 15.02.2008:
Training Advisor, London Voluntary Sector Training Consortium, London, UK

Business Support Advisor (Promoted from Administrative Officer in 2006)

• Led the development, delivery, marketing and evaluation of the Community Economic Enhancement Project – a European Social Fund funded project delivering business consultancy support to over 30 Black, Asian, Minority Ethnic and Refugee (BAMER) organisations

• Managed several events including multi stakeholder ESF conferences from conception through to completion and evaluation

04.09.2005 – 30.11.2006:
Administrative Officer, London Voluntary Sector Training Consortium, London, UK

• Provided high level administrative support to directors and the European Social Fund Programme Unit and other LVSTC teams including diary management, kept track of leave, sickness and meetings, prepared presentations and documentations for meetings to ensure smooth running of an expanding team

• Organised the annual conference and study visits to Brussels including travel arrangements

• Trained and mentored new staff and volunteers

02.02.2004 until 01.09.2005:
Client Service Administrator, Fidelity Investments, London, UK

• Timely in depth investigation and resolution of all day to day queries raised by German and English speaking clients liaising with international departments at all levels to solve the issues

• Ensured the client was kept up-to-date, managing their expectations and ensuring a consistently high service at all times in order to build strong client relationship

• Effective time management to meet stringent deadlines, using good prioritisation skills and great attention to detail

05.09.1994 – 31.01.1997:
Personal Banking Advisor training, Dresdner Bank AG, Rostock, Germany

• Provided excellent customer service including financial advice, dealing with enquiries and complaints

• Built strong and profitable relationships with new and existing customers

• Met and exceeded personal sales targets and contributed towards the branch team’s targets

Qualifications & Education

05.10.1998 – 27.10.2003
Diplombetriebswirtin: International Business/ Business Administration, Hochschule Pforzheim University, Germany

Degree that is equivalent to a MA in International Business Administration covering all business subjects including business administration, corporate strategy, international management and law, marketing, accounting and finance, national and international economics

• Dissertation ‘Women in the UK Labour Market – an Inquiry into Women’s Employment’

• Two ERASMUS exchange programmes in London (South Bank University, 23.09.2002 – 31.01. 2003) and Barcelona (Universidad Abat Oliba, 25.08.2001 – 15.04. 2002)

• Placement as a Business Producer at ICP Europe Publishing PLC, London, UK (08.01.2001 – 31.03.2001): managed the finance website including writing business guides, edited and launched content onto the website generating the highest traffic; conducted business to business market research to analyse the German market and provided high level PA and administrative support to the Country Manager Germany

15.04.2009 – 06.10.2009:
Preparing to Teach in the Lifelong Learning Sector, City and Islington College, London, UK

Initial teacher training qualification at QCF level 4 to teach in the lifelong learning sector of education

18.08.1997 – 10.07.1998
A Levels, Fachoberschule, Berufliche Schule der Hansestadt Rostock, Wirtschaft und Verwaltung, Germany

English (A), Economics (A), Social Studies (A), Religion and Philosophy (A), Chemistry (A), Accountancy (B), Mathematics (B), German (B), Physics (B)

Training

Content Management training for websites, 1 day training, 2014

CRUSE loss and bereavement training, two one day training sessions in 2013 and 2014

Raiser’s Edge database training, two one day training sessions in 2012 and 2014

NLP Essential Skills: communication and performance training, 3 day training in 2010

Coaching Techniques for Clients, Staff and Volunteers, 1 day training in 2010

Beyond the Basics: accounting and financial management training, 3 day training in 2009

Negotiation Skills, 2 day training in 2009

Project Management, 2 day training in 2008

Professional Skills

Languages: German – fluent (mother tongue), English – fluent, Spanish – Intermediate, Dutch – learning

Computer Skills: Literate in all aspects of Microsoft Office, including Word, Excel, PowerPoint and Adobe, good use of various CMS such as Drupal, typing speed of 45wpm