CV, Telecom Engineer With Middle East Experience

Available

Serial No: 22506

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Skills keywords: ftth/ gpon, liaison & coordination, material / product audit, problem solving skills, project leadership, quality control/assurance

Short Bio:

• Methodical Quality Engineer with 5 years of experience in improving company performance through enhanced quality standards and long-term QA integration strategies
• Good at working with the team, handling projects, and ensuring a cordial relationship with the superiors, subordinates, and clients; Exceptional communication, interpersonal, analytical, and presentation skills
• Demonstrated abilities in handling the complete projects, gained functional skills in analyzing the client requirements.

Current location:  Kerala, India - View on map

Nationality: Indian

Preferred Sector of Employment:  IT and Technology

Spoken languages: english, Hindi, Malayalam, Tamil

Location I am interested in working: Anywhere

Profile

• Methodical Quality Engineer with 5 years of experience in improving the company performance through enhanced quality standards and long-term QA integration strategies

• Good at working with the team, handling projects, and ensuring a cordial relationship with the superiors, subordinates, and clients; Exceptional communication, interpersonal, analytical, and presentation skills

• Demonstrated abilities in handling the complete projects, gained functional skills in analyzing the client requirements, translating new ideas into clients solutions

• Technically astute in working on GPON/ FTTH; Adobe Acrobat; CBCM (Corporate Billing and Customer Management for Etisalat); PMS (Provisional Management System for Etisalat), CCNA

• Conversant with MS Office (Word, Excel, Power Point, Outlook)

Skills Set

• Quality Control/Assurance

• Project Leadership

• Performance Improvement

• Problem Solving Skills

• Material / Product Audit

• Liaison & Coordination

• Client Interaction

• Time Management

Career Summary

Quality Controller/Assurance Engineer
Jan 2012 – May 2014
M/s Al Hadeer Contracting LLC, Abu Dhabi (Authorized Partner of Etisalat) ISO 9001- 2008 Certified Company

Projects: Etisalat Contract [180H]: Service Provisioning and Maintenance Activities for GPON, Legacy and Wireless Networks. As well as, Installation and Maintenance of PABX, Payphone and Data Circuit Services.

Responsibilities:

• Monitor and conduct product audit to ensure high standards of quality

• Ensure the implementation of quality plan activities

• Analyze the customer complaints and provide proper resolution

• Prepare and analyze information for the purpose of Management Review

• Impart training to all field staff on the standard quality aspects

• Plan the resources as per the requirements of the area team

• Understand the clients / customer expectations & requirements and provide a good quality of standard

• Prepare inspection and test plan for jobs (ITPs), raise Request for Inspection (RFIs) for the completed jobs and coordinate with the client, consultants for its approval

• Maintain the systems in the absence of Hardware and Network Engineers

• Conduct material inspection as per the specifications for the required materials

• Responsible for monitoring and maintaining quality and compliance targets

• Attend all technical queries raised by customer related to FTTH

• Maintain the standard and quality of the

o Installations and services provides by the technicians in the customer premises (ONT, Router, IAD, RGW; Micro ODF; RJ45 & RJ11 Sockets)

o Client’s networks (OLTs, FDHs, Joint Closures, Mini ODF, Outdoor Cable Networks and Indoor Cable Networks)

• Evaluate technical feasibility with respect to customer requirements, technical capability and allocated team on time to provide service (ISDN; HSI; DEL; PABX and IPTV)

M/s Al Hadeer Contracting LLC, Dubai
Apr 2009 – Dec 2011
(Authorized Partner of Etisalat) ISO 9001- 2008 Certified Company

Project Coordinator

Projects: Etisalat Contract [14H & 49H]: Fiber Optic Cable Laying Works Including Outdoor Fiber Cable Pulling, Splicing, ODF/Splitter Installation, Termination & Testing. As well as Service Provisioning and Associated Works of WiMAX, Broad Band and Evision services through HFC network to Customer Premises.

Responsibilities:

• Manage the records, files, documentation and historical data for answering customer queries

• Interact with the clients and obtain the feedback on the projects submitted

• Maintain the diary with site details (Installation works) on a monthly basis and submit the same to the clients as well as follow-up until it reaches to accounts

• Manage and control the logistics for Project Completion

• Organize and prioritize workload to meet deadlines

• Evaluate the accuracy of information on project packages in collaboration with the Operations and Engineering departments

Languages

• Proficient in English, Hindi, Malayalam and Tamil

Qualifications

• Diploma in Electronics Engineering from Luna Institute of Engineering Technology, India (2008)