CV, IT Specialist Seeking Work In Romania Or EU

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Serial No: 22371

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Skills keywords: computers engineering, it operations, project management, publishing & presentation

Current location:  Municipiul București, Romania - View on map

Nationality: Romanian

Spoken languages: english, french, romanian

Qualifications

Formal Qualifications Polytechnic University of Bucharest
Automatics and Computers Faculty, Management Systems Engineering specialization

Professional Qualifications (certifications)

– Pedagogy training with graduated diploma.

– Certificate for “Engineers Integration” from Romtelecom;

– Fundamentals of GSM “CME 20 System Survey” from EUROCOM EXPERTISE S.A.

– CISCO – CCNA 1 module certification;

– Project Management certification from CODECS;

– ITIL v3 Foundation certification;

– Soft skills training made by TMI/Qualians:

– Relationship and Communications;

– Coaching skills;

– Time Manager – Priorities & Results Program;

– Practical Leadership Program;

– Business Presentations Program;

– Steps to Leadership – training made by REVELA.

Language skills
Romanian-native; English-advanced; French-medium.

Career Summary

TELEKOM Romania, Bucharest
(2013 – present)

• Head of Compartment – IT Operations for Applications

Responsibilities, Achievements:

• Responsible for daily activities regarding operational plan, control, maintain and accomplish the specific operational tasks related to the IT Department.

• Responsible for creating the Standard Operational Procedures.

• Responsible for end part of Billing process, by delivering the specific invoice files to the printing company.

• Major contribution for the payment files workflow processes.

• Monitoring some specific applications (with established parameters) using dedicated tools.

• Import specific files on ERP system.

• User support activities for specific applications: WebCare, Number Portability, Preventel and FileNet issues escalation to IS Operations Greece – all by using CA Service Desk tool.

• Keep up to date the automated processes used in daily activity, by working with dedicated specialists that administrate scheduler application and host server.

• Deliver to management reports concerning Billing processes and time spent for each Bill-Cycle.

COSMOTE Romanian Mobile Telecommunications, Bucharest  (Head of Office)
2005 – 2007 IT Help-Desk & User Support,
2007 – 2013 IT Operations

Responsibilities, Achievements:

• Create and manage a new team for Help-Desk & User Support area;

• Assure the hardware and software support for the internal users from the position of Help-Desk and User Support Head of Office;

• Basically training for internal users to work on CITRIX environment, using client-server technology for workstations like Thin-Clients and PCs also;

• Configuration of Thin-Client workstations, installation on the network, data migration from locally storage to the dedicated servers partitions;

• Contribution to the upgrading of the old NT domain and migration on the new MS Outlook2003 Exchange Server for the internal users;

• Configuration, testing and full setup for the IT devices on the Corporate Shops: PCs, Thin-Clients, printers and multifunction, fiscal devices, etc.

• Project Manager for installation and customization of a help-desk application provided by Computer Associates (Romania) named Unicenter Service-Desk for all the internal users.

• Creating and manage a new team for IT Operations Office;

• Responsible for daily activities regarding operational plan, control, maintain and accomplish the specific operational tasks related to the IT Department.

• Responsible for creating the Standard Operational Procedures.

• Responsible for end part of Billing process, by delivering the specific invoice files to the printing company.

• Major contribution for the payment files workflow processes.

• Monitoring some specific applications (with established parameters) using dedicated tools.

• Import specific files on ERP system.

• User support activities for specific applications: WebCare, Number Portability, Preventel and FileNet issues escalation to IS Operations Greece – all by using CA Service Desk tool.

• Keep up to date the automated processes used in daily activity, by working with dedicated specialists that administrate scheduler application and host server.

• Deliver to management reports concerning Billing processes and time spent for each Bill-Cycle.

SC COSMOROM SA, Bucharest
1998-12 – 2005)

• Team Leader Help-Desk & User Support

Responsibilities, Achievements:

• Internal network development, intranet infrastructure;

• User support, help-desk for basically components and programs included in Windows and Office;

• Configuration and installation of IT equipments;

• Involvement in the purchasing process concerning IT equipments, market research, receiving and results comparison for offers, permanent contact with suppliers;

• Maintenance and service for IT equipments in contractual conditions and warranty terms;

• Data base management for IT equipments which I was involved and concerning my department, daily evidence for IT equipments distribution;

• Manage the committee and practical made all the procedural process concerning the annual inventory for IT equipments.

Coca-Cola, Bucharest
(1997-05  – 1998-12)

• AS400 Analyst

Responsibilities, Achievements

• Typical software applications, for IBM-OS400 in the existing AS400 main-frame;

• User support for internal AS400 users.

INCERC, Bucharest
(1993-07  – 1997-05)

• System Engineer

Responsibilities, Achievements

• I made training with medium level operators; I teach courses for editing and publishing: MSWord and Excel, WordPerfect, PageMaker;

• Teaching the internal users about computer basics;

• Contribution to install a local network at INCERC and connection to Internet using a backbone node.

Assignment History

Major Projects participation • Responsible for setup a complete IT hardware and software solution for the corporate shops, including workstations (PCs and Thin-clients), regular and fiscal printers, multifunction and specific dedicated applications: 2005-2006 like Head of Help-Desk & User Support Office

• Project Manager for installation and customization of a help-desk application provided by Computer Associates (Romania) named Unicenter Service-Desk for all the internal users: November-December 2006 like Head of Help-Desk & User Support Office.

• Project Manager for completing and updating the data for all the invoices (electronic format) in a new application (FileNet) created in the last 3 years for easy access and control about these specific customers data: March – April 2008 like IT Operations Head of Office.

• Implementing a solution for digital sign and encryption for the exchanged files between the company and some external partners; the solution was offer by ADACOM (verysign certified): January – February 2008 like IT Operations Head of Office.

• Managing the team for automatization of some processes by scripts: October – December 2010 like IT Operations Head of Office.

• Co-Project Manager for installing a dedicated scheduler application, Dollar Universe from ORSYP, used in daily activities for manage the existed automated processes and create new automated flows for future activities: January 2012 like IT Operations Head of Office.

Skills Matrix

Skill level : 1 – Theoretical knowledge ; 2 – Junior ; 3 – Confirmed experience; 4 – Advanced experienced; 5 – Senior expert.

Category Item No. of years Last year used Skill level Remarks (versions used, certifications, other remarks)

Systems/OS

Windows Desktop > 15 present 5

Windows Servers (administration) 3 2002 2

Linux (administration) 4 present 2

OS/400 (administration) 2 1998 2

O/S Virtualization (generic) 4 present 2

HyperV 3 present 1

VMWare Desktop 3 present 2

VMWare Server 3 present 1

Citrix 9 present 4

IBM AS/400 2 1998 2

Programming languages

Unix Shell scripting 4 present 2

Windows Batch scripting 4 present 2

C 3 1993 3

C++ 3 1993 3

Pascal 1 1990 3

Visual Basic 2 1997 2

Java (J2SE) >5 present 1

J2EE (generic) >5 present 1

PeopleSoft Development >5 present 4

SQL >5 present 1

Database

Oracle (development) >5 present 2

MySQL (development) >5 present 2

Microsoft SQL Server (development) >5 present 2

Microsoft Access (development) >5 present 3

Data Warehousing >5 present 1

Business Intelligence (generic) >5 present 1

Data Integration and Migration >4 present 1

Application Server and Enterprise Management >4 present 1

ERP setup (E-Business Suite/SAP) 5 present 3

Crystal Reports 8 present 3

Cognos >4 2013 1

Tools/methods/other

Networking (generic) 15 present 3

Clustering >5 present 1

Routing / routed protocols 1 2005 2

CISCO 1 2005 2

Active Directory 3 present 3

HP Open View / NNM 7 present 4

PRTG 7 present 4

Spotlight 7 present 4

Nagios 5 present 4

Comptel EventLink 6 present 4

Dollar Universe 3 present 4

Unicenter Service-Desk 8 present 5

MS Office 20 present 5

WordPerfect 4 1997 4

PageMaker 4 1997 4

ERP SAP 5 present 3

ERP Charisma 3 2010 3

Outlook Express 7 2005 5

Corel Draw 2 1997 3

AUTOCAD 2 2009 3

Lotus Notes 2 1998 3

MS SharePoint Server administration 8 present 1

PeopleSoft administration 14 present 5

MS Exchange administration 3 2002 3

Microsoft Project >10 present 4

Project management >10 present 4

People management >10 present 4

Technical team lead >10 present 4

Industry experience

IT (Enterprise IT) 17 present 4

Web 15 present 3

Telecom 15 present 4

Languages

Romanian present 5

English >20 present 5

French >10 1993 3