CV, Travel Industry Professional Wanting To Relocate To UK

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Serial No: 21074

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Skills keywords: operations

Short Bio:

I have completed my Masters in Tourism Management and Marketing from Bournemouth University, UK.
Below please find my resume for your reference.I was working with Star Tours UK from Feb 2010 to Oct 2011 in their operations department. I am presently in India & working as Manager with a US based Travel agency. I am ready to relocate.

Current location:  India - View on map

Nationality: Indian

Preferred Sector of Employment:  Travel and Tourism

Spoken languages: english, gujarati, Hindi, marathi

Location I am interested in working: Anywhere

Qualifications

2008 – 2009
Bournemouth University
Masters in Tourism Management and Marketing

Bachelors of Commerce (BCOM) from Mumbai University

Career Summary

10th Nov – Till Present
Manager Tours (Inbound & Outbound) – Skypass Travel a USA based company

Main Responsibilities:

• Developing the Tours department

• Handle B to B & B to C Queries

• Negotiating rates with hotels & transporters

01st Feb 2012 – 30th Oct
Inbound Manager – Classic Holidays

Main Responsibilities:

• Developing the Inbound department

• Handle B to B & B to C

• Negotiating rates with hotels & transporters

• Handling direct clients across the counter

Work Experience in UK

14th June 2010 – 15th Oct 2011
Assistant Manager Operations – Star Tours Ltd

Main Responsibilities:

• Handling of short Europe tours (GIT Fixed Departure Brochure Programmes) and London Packages

• Negotiating & Contracting Hotel Rates for Scotland

• Escorting groups to Scotland

08th Feb2010 – 13th June2010
Sales and Customer Representative – Star Tours Ltd

Main Responsibilities:

• Assisting customers to book their tours in person and on

Telephone

14th Dec2009 – 02nd Feb2010
Customer Service Assistant – The Co operative Food

June 2008 – May 2009
Part Time Customer Service Assistant – The Co operative Food

Main Responsibilities:

• Assisting customers at checkout counters

• Proved my ability to manage my time by combining a part time job with studies

Relevant Work Experience in India

Apr 2006 – Jan 2008
Assistant Manager Inbound Tours – Trimurti Holidays, Mumbai

Main Responsibilities:

• Handling the Inbound department

• Supervising and training subordinates

• Handling groups and charters from Iran

• Negotiating hotel and transport rates for groups and charters

• Providing cost to agents for groups and charters

• Preparing the daily tour movement programme

• Passing hotel and transport bills for group & charter movements

Oct 2004 – Apr 2006
Senior Executive Inbound Tours – Trimurti Holidays

Main Responsibilities:

• Handling individual tailor-made itineraries from South Africa, UK, Canada, New Zealand, Iran

• Designing summer packages, brochures etc

• Assisting in scheduling daily tour program

• As a team member, I have efficiently managed and prioritized tasks to meet the deadlines

• Reacted to very busy periods by working flexibly and re-organizing existing workload

May 2004 – Sep 2004
Team Associate –Tour Club Mumbai SBU of Kuoni India

Main Responsibilities:

• Handling of FIT’s & Groups from East Africa, South Africa, Mauritius

Feb 2002 – April 2004
Tour Executive Inbound Tours & Web Designer – Trimurti Holidays

Main Responsibilities:

• Handling of FIT’s from agents and direct clients (mainly from Iran and South Africa)

• Regular update of website for the Organization www.trimurtiholidays.com

Other Work Experience in India

May 2001 – Feb 2002
Web Designer – Origin Direct

Main Responsibilities:

• Designed websites & presentations

Nov 2000 – May 2001
HTML Programmer & Web Designer – ERPG Ventures a part of ERPG Group

Main Responsibilities:

• Worked on the creative promotions and managed contents for the website www.fourthumpire.com

IT Skills

Desk Top Publishing & Graphics

Web Designing packages