Operations Specialist Seeking work in Singapore

Available

Serial No: 16950

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Skills keywords: business development, e-marketing, problem solving skills, research development, time management skills

Current location:  Gansu Sheng, China - View on map

Nationality: BRITISH

Spoken languages: english

Education and Qualifications
B.S. Degree Program Computer Programming and Information Systems (May 2009)

Experience
OPERATIONS SPECIALIST (Mar/2012 – present)
Racent Internet Group, INC – Shanghai – China
•Responsible for planning and working on web interfaces to integrate business objectives.

• Assisted with website development and contributed to site redesign and development.

• Analyzed current industry trends and competitor websites.

• Monitored online content and marketing promotions.

• Evaluated industry trends and competitor websites.

• Performed variety of SEO tasks including: keyword research, content development, site optimizations, brand management, inbound link building and research fields included: SEO, link building, media promotion, web hosting, etc.

• Administered team and provided training on roles and responsibilities documentation for web hosting services, domains, and other online services.

• Utilized social networking sites such as Twitter and FB to reach diversified markets.

Key Accomplishment 1: Improved companies’ efficiency and exposure by building business relationships through web hosting/cloud/tech events.

Key Accomplishment 2: Partnered with ClickSSL to enhance our SSL marketing services.

WEBSITE MAINTENANCE (Dec/2009 – Jan/2012)
VIP Broadway, New Jersey – USA
•Uploaded Broadway show ticket and promotions on various websites.

• Responsible for imputing prices for show seats and competing with other brokers for ticket sales.

• Working with POS/Ticket network server.

• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person

• Monitored content of website and assisted Manager.

• Assured content is clear and according to guidelines.

• Compiled data, statistics and supplementary information to maintain research activities

• Prepared weekly and end of season status reports as necessary to achieve operational objectives.

Key Accomplishment: Increased sales in 2011 by 30% from the previous year.

IT INTERN (Mar 2008 – Feb/2009)
Episcopal Health Services Inc, Bethpage, New York – USA
•Assisted my supervisor providing support for users in various departments.

• Worked with PC Support and Novell Zenworks

• Upgraded Medisoft software.

• Responsible for the imaging, setup and maintenance of the Desktops and Laptops.

• Removed unused programs from computers in various departments.

• Responsible for the troubleshooting the network issues like mapped drives, network printer and scanners, bad ports, low speed etc.

• Responsible for the daily start-up and nightly shutdown of the IT system.

• Resetting computer passwords

• Managed user accounts by utilizing the active directory.