South African Network Engineer

Available

Serial No: 14254

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Skills keywords: network / desktop support

Current location:  Western Cape, South Africa - View on map

Nationality: South African

Spoken languages: english

Education & Qualifications

• Comptia Security+    – Bytes Technology, 2013

• Comptia Server Plus   – Bytes Technology, 2013

• Microsoft Certified IT Professional; Enterprise Desktop Support Technician on Windows 7    – Bytes Technology, 2013

• Microsoft Certified Solutions Associate; Windows 8    – Bytes Technology, 2013

• Microsoft Certified Professional     – Bytes Technology, 2013

• Comptia A+ and Network+   – IT Intellect, 2012

• ADSL Training    – 4th Dimension Technology

• Certified Linux Administrator   – Torque IT

• Microsoft Certified Technology Specialist: Windows 7 Configuration    – Bytes Technology

• Certified Wireless Network Administrator   – Bytes Technology

• Wireless Wise Guy Certification    – Ruckus

Professional Competencies

• Network / desktop support

• Client relationship management

• Work prioritization and time management

• Problem solving

• Commitment to professional development

• Creative and lateral thinking

• Working as a team to achieve objectives

• Readily adapts to new working environments

• Cross-cultural competencies

• Respect for cultural diversity

• Developing professional relationships

• Written and verbal communication

Career Summary

2011 – date, Cape Town, South Africa

Network Engineer

• Installing, maintaining and supporting computer communication networks within the company, ensuring efficient operation in order to provide maximum performance and availability for all users

• Working effectively as part of the IT support team and utilizing strong interpersonal skills to establish excellent working relationships with colleagues at all levels

• Applying problem solving and creative thinking skills to troubleshoot any IT related problems as they arise, implementing efficient and innovative solutions to minimize disruption to service

• Diligently monitoring service usage to ensure optimum cost efficiency, working closely with other departments and providing training and technical support for users with varying levels of IT knowledge / competency

Previous experience:

2010 DAVE WOOD, Durban, South Africa – (Sept – Dec) IT Desktop Support Assistant

2009 TORQUE IT, Cape Town, South Africa – (Mar – Dec) Linux Leadership

Career Achievements

Qualifying as a Microsoft Certified IT Professional in Windows 7 & 8

Being recognised as ‘Most Improved Technician’

Receiving excellent client feedback for exemplary work ethic and performance