Job Description Trainee Administrator

Job Title

Trainee Administrator

Line Manager/ Reports to

Insert as applicable



Insert as applicable


Head office in Braintree or such other location that may be required of the job role

Website details can be inserted here

Job Ref & about the organisation  

Social Media info etc 

Core Objectives

Providing general administrative support to the organisation.


From time to time you may be allocated to provide administration support to a particular section or department within the organisation or be part of particular projects.


This is a trainee position and you will be provided with regular training.


Main Tasks/Duties and Responsibilities 



Day to day responsibilities as agreed with your Line Manager to include:

– receive regular training as and when agreed in a training programme, to understand the general activities of the administration team and delivering administration services to the organisation.

– provide general administrative activities to the organisation to include filing, data entry, typing and assisting in the management of  communications and paperwork, managing diaries, assisting with travel arrangements/organisation, looking after visitors and assisting with general reception and telephone duties

– as directed by Line Manager, to make improvements and implement required changes

– assist Line Manager to liaise with external agencies relation to administration  matters

– reporting (content and format as agreed) on a monthly basis as agreed

– achieve agreed personal targets and assist Line Manager in to achieve agreed team targets

– receive training so that you can ensure compliance to  agreed codes, legislation, and procedures including health and safety

– maintain accurate records/documentation associated with your work

– immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager

– meet your targets and contribute to those of the team as a whole

– contribute towards the smooth running of the team

– responsibly use resources and control expenses to meet agreed budgetary controls

– adhere to all organisation policies and procedures

– interact and co-operate with the all members of the organisation and its suppliers and clients/customers


From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.


Your usual hours will be from 9am to 5pm. However you will be expected to work as and when is necessary to meet the needs of the team and your targets.

Insert if applicable Your job will be a mixture of travel and office based.

Secondary Tasks/duties





The role is part of the whole team and as such requires you to use perform such reasonable tasks that are required, as and when are necessary, to maintain, promote, develop and expand the business of our organisation and its interests generally.


You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the Organisation and its customers/clients. You must obey all lawful and reasonable orders given to you and comply with the organisation’s rules, procedures and policies

Management / supervisory responsibilities

People or equipment



You are responsible for the equipment provided to you for use in your job role and to your team. This means you must ensure that equipment is used in accordance with training provided, the organisation’s policies and procedures and the law. You are responsible for ensuring that the equipment used by the team is maintained and can be used/operated at all times.


Essential Abilities/ Competencies of this job role

You need

– Qualifications sufficient to perform the job role – insert as applicable

– languages required – insert as applicable e.g.  English, Welsh

– experience in this type of job role – insert as applicable e.g.  minimum 1 year

– an initial understanding of  administration and the office environment generally

– high integrity and honesty in all dealings

– good interpersonal, organisational and communication skills.

– ability to work under pressure

– full driving licence

insert anything else as required e.g. particular computer/software skills


This is a trainee position and you will be provided with regular training and updates as necessary for the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations (particularly of any professional body) and with any law which applies to your job role.


A full training programme will be agreed with you and it is a condition of your role that you adhere to this training programme.


Special working Conditions

You may be expected to work in accordance with the organisation’s overtime policies

Insert following if applicable – The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires


Salary level C – £13,000
Benefits insert details of any benefits

Approved by Name

John Smith

Job Role

Insert details as applicable

Date approved