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Vacancy for IT Support Engineer, US

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Serial No: 63126
Location: Georgia, United States - View on map

Continuing from successful placements across the IT Sector, Skills Provision is now looking to source a well-qualified Support Engineer to join our client in Atlanta, Georgia in the United States.

Skills Provision is looking for someone with a Control Engineering background whilst specialising in support. Your overall responsibility will be troubleshooting the control system tags which are essential links between management data & control data.

Per the clients request, this requirement is urgent therefore applicants will need to hold necessary citizenships and Visa (Green Card, H1 etc.) to be considered at this time.


Job Package

  • A competitive annual salary of $70,000-$120,000 depending on experience levels and qualifications.


Role Responsibilities

  • Troubleshoot any data flow disruption for Power Digital sites, especially for DCS and Balance-of-Plant tags.  It should include understanding and detection of issues in integration interface as well as configuration issues for tags
  • Support New Tag Addition requests (after initial customer connection is completed) for Power Digital sites and projects
  • Troubleshoot and correct issues with Asset Model configuration
  • Translate customer-produced historical data into M&D consumable format
  • Troubleshoot Java script for tag mapping issues
  • SQL troubleshooting to detect data mapping issues and work with DBs to fix it


Candidate Requirements


  • Software, Engineering, or Data/Analytics related experience 3-5 years
  • Familiarity of time-series database and SQL; good understanding of Java scripts

Desired Skillset

  • Strong troubleshooting and analytics skills
  • Responsible – checks their work and understands ramification of working in a production system
  • Strong communication skills
  • Ability to work with cross functional teams to achieve result
  • Experience working in a global environment
  • Self-starter with multi-tasking abilities
  • Capable of switching between tasks based on priority
  • Experience working in a global environment
  • Demonstrated ability to deliver results and resolve issues


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