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Vacancy for an IT Service Analyst in Mexico

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Serial No: 66196
Location: Nuevo León, Mexico - View on map

Following several successful placements, Skills Provision is offering their recruitment expertise in sourcing more skilled professionals for a global IT solutions firm. At present Skills’ client requires an IT Services Analyst to join them in Monterrey, Mexico. This position is, to begin immediately, so we ask applicants to be actively looking when applying for this position.

*No Visa sponsorship available, applicants must hold Mexican/US Citizenship.

 Employment Agencies

Job Package

  • MX$ 18,000-23,000 per month
  • 1-year contract


Job Description

Responsibilities include: providing first-line end-user support, tracking allocated service tickets, support mobile phone, process mapping, management of IT asset database, root cause documentation.


Candidate Requirements

Bachelors Degree in Computer Science.

A minimum of 3 years experience in the following:

  • Help desk
  • Technical Support
  • iPhone, Android, Windows Users
  • Total Quality Management (TQM)
  • Process mapping
  • HW and SW systems
  • MS Office
  • Excel
  • ITIL

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