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250 + UK, Bilingual Polish and English Telesales Staff Required in Wes

This position has now been filled. Should you be interested in similar positions, please register on our website.
Serial No: 7353
Location: England, United Kingdom - View on map

Are you a native born Pole with an excellent command of English. Alternatively are you a European Union citizen fluent in both Polish and English?

If so we want to hear from you as no prior experience is required for these positions as:

Customer Account Agents. These are full time permanent positions

What’s in it for you?

£13,500 to £15,000 basic + Bonus + Holidays + Other Benefits

Hours of work will be 37.5 hours per week. Shifts will be worked within the hours of 8 am to 9 pm Monday to Friday, and 9 am to 5.30 pm at the weekend (£6.90-£7.69 an hour)

On Target Earnings £19 – 21k (£9.70-£10.75)

Bonuses are earned by achieving the targets set by our client and following the scripts that are provided.

We are looking for people with good customer service abilities and fluent communication skills to help influence the development of our client’s thriving financial service business:

Your main duties will be handling new credit card accounts and selling ancillary products and services described below. You could be in any of the following sections:

  • Finance, New Accounts, Customer service, or Anti fraud sections
  • Credit Card Accounts, 50-70 a day
  • Handling Inbound and Outbound calls from existing and new clients; an excellent telephone manner is required
  • Entering data into the companies records; where accuracy is vital
  • Customer Service- taking customer queries and payments.
  • Collections -receiving and chasing payments.
  • Fraud- tracking down fraudulent applications.

A flexible approach is expected of all staff. Above all, you will be a team player with the ability to remain calm under pressure, and demonstrate confidence and enthusiasm at all times

Essentially you will have experience within a target driven sales environment, along with experience in a customer focused role and have good keyboard skills. It is also essential that you have good written and numerical skills. Ideally you will be educated to GCSE standard in English and Maths.

If interested, forward your CV to enquiries@skillsprovision.co.uk but please make sure you include a Skype address for interview purposes.

Please put “West YorkshireCAA” in your email title in order that we know it is these positions you are interested in.

Please register your CV and complete a personal profile.

Interview Process:

This will be in two stages.

  1. Will be with the recruitment team and will be conducted in English and is aimed at asking and answering any questions. Wherever possible this will be by Skype.
  2. The second interview will be with the client and will, in all probability be conducted in Polish. During this interview a salary will be negotiated and if agreeable the client will send a contract of employment directly to you. Once you have accepted inductions occur on a regular basis and you will start work within 2 to 6 weeks from acceptance of the contract.

Accommodation:

We have arranged accommodation should it be required.

For one week you will stay in a hotel close to your place of work. This will cost you £177  payable upfront. The hotel cost is £77 on a shared room basis and the £100 is the booking fee that covers the hotel but also relocating you to shared private accommodation at the end of week one where the cost will be £60 a week to include all bills but no food. The contract is with a separate company.

For all vacancies please visit our job board

Travel required: No

Transport provided: No

Required CRB: No

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