Project planning and development
• Business analysis
• Strategic planning
• Risk management
• Excellent problem-solving abilities
• Policy and procedure adherence
• Conflict resolution
• Project management
• Operations management
• Agile methodology
• Waterfall methodology
C# .Net, Delphi, MS-SQL & Oracle
• Issue resolution
• Technical support
• Quality assurance
• Reporting template development
• Excellent communication skills
• Employee evaluations
• Process implementation
• Team oversight
Developed highly capable team of incident response employees
and trained extensively in preparation for possible events.
Gathered data from incidents that had been remedied for careful
review and analysis to prevent future events.
Assessed incident priority based upon impact to business and
escalated issues as necessary.
Initiated project management knowledge study and subsequently
standardized project management practices.
Coordinated with vendors to identify and procure appropriate
equipment necessary for project completion.
• Conducted post-resolution reviews with team members.
Tracked metrics involving critical incidents to model trends,
produce reports and make effective recommendations for
• Developed and coordinated response processes.
Took active role in company growth by consistently providing
quality customer service to promote growth and retention.
Established and oversaw synchronized, cohesive team by inspiring
confidence and offering guidance.
Collaborated with team members to develop, identify and
accomplish assigned goals and objectives.
Increased efficiency and team performance by implementing
actionable process improvements.
Developed implementation methodologies to rein in project costs
while meeting key milestones.
Implemented cross-training to improve depth of skill sets within
• Increased customer satisfaction through adherence to all quality
Cognizant Technology Solutions India Pvt Ltd - Project Leader
Chennai, Tamil Nadu • 02/2010 - 10/2015
3i Infotech - Technical Lead
Tamil Nadu 09/2007 - 02/2010
Consona Software Pvt Ltd - Software Engineer
Bengaluru, India • 08/2005 - 09/2007
standards and customer requirements.
Performed detailed assessments of risks to determine constraints
and develop mitigation strategies.
Managed team meetings and discussed project's goals and
Gathered and analyzed project requirements through
interactions, meetings and periodic walkthroughs with potential
application users and to develop business requirements
documents (BRD) and functional requirements documents (FRD).
Carefully observed the progress of each project and examined
risks for each project, including setting forth contingency plans.
Supported top-level decision-making and strategy planning,
forging productive relationships with top leaders and serving as
key advocate for various personnel issues.
• Maintained project quality with hands-on management style.
Set project timelines and kept teams on task to complete
milestones according to schedule.
Defined the responsibilities, duties, and roles of each team
Developed and implemented high-quality work environment as
measured through employee satisfaction ratings.
Inspired Agile technical projects teams to high levels of
performance and quality to provide exceptional business value.
• Developed technical solutions to diverse operational problems.
Managed team of 5 personnel focused on implementing
resolutions and updates.
Investigated and addressed system issues to enhance usability
and improve functionality.
Resolved malfunctions with systems and programs through
Worked with project managers, developers, quality assurance and
customers to resolve technical issues.
Trained and mentored junior developers and engineers, teaching
skills in C#.Net & Delphi and working to improve overall team
• Suggested improvements to team and project workflow.
Estimated work hours and tracked progress using Agile/SCRUM
Evaluated project requirements and specifications and
developed software applications that surpassed client
Worked effectively with cross-functional design teams to create
software solutions that elevated client side experience and
significantly improved overall functionality and performance.
Modified existing ERP software for PCB industries to correct coding
errors, upgrade interfaces and improve overall performance.
Tested troubleshooting methods, devised innovative solutions, and
documented resolutions for inclusion in knowledge base for
support team use.
Introduced methodologies and best practices to enhance
product definition and application customization.
Worked in team-driven environments and communicated
effectively with all stakeholders.
Worked closely with clients to establish problem specifications and
Maintained existing applications and designed and delivered new
Developed object-oriented software, including C#.Net, Delphi for
use in PCB ERP.
Involved in implementing the process for ISO certification for the
company and successfully ISO certificate after the audit
Before you fill out our registration form, we feel it necessary to pass on some important information.
After completing our registration process your details are checked over by our Validation Team. Their task is to upload suitable submissions or delete.
Registrations that pass validation automatically produce an online CV Profile. Due to the popularity of our website profiles are widely seen by prospective employers. On a daily basis we receive many Profile enquiries.
By following our guidelines your profile will pass our validation process.
Key points to note
Your aim should be to produce a fantastic online CV Profile.
Our task is to find you meaningful employment.