Service Delivery Head seeking employment

Previous Employment Details:

Senior Manager (Head – Training Solutions), India Operations @ CAE (Mar\'11 to Jun\'14)
» Achieved 102% Revenue Growth in FY12/13 (YoY).
» Displayed excellence in attaining headcount growth from 42 to 72 in 1-year.
» Achieved business plan targets and secured Best Manager award for Business Excellence for Fiscal year 2012.
» Achieved 42% cost reduction and 40% efficiency in terms of cycle time reduction for CBT development.
» Accomplished 15% cost savings by overhauling the Operating Model for Training Design & Development.
» Hold credentials for saving 19% EAC for Courseware projects in FY13

Senior Project Manager @ IBM (Nov\'08 to Mar\'11)
» Successfully delivered Education / Training Development projects within time, budget and quality.
» Established program structure for projects.
» Meticulous in ensuring to meet fiscal year business plan targets: Billing, Operations cost.
» Proved instrumental in meeting business plan targets and customer expectations.
» Strengthened customer and stakeholder relationships. Ensured expectations are met in a positive way.
» Ensured that project procedures are in place to meet the quality characteristics.

Senior ID Manager  SUN Microsystems (May\'07 to Jul\'08)
» Ensured India team as a key contributor in SLS – D&D. Structured the team in conjunction with other teams in US and Canada.
» Hold merit of introducing a formal mentorship program for all members in the team.
» Displayed excellence in strategising and providing a cost-effective training.
» Introduced comprehensive QA mechanisms in terms of Alpha and Beta reviews of all training documentation and ensured a high quality learner satisfaction score.
» Supported internal and external Sun customers.
» Sourced vendor strategies, developed business, exceeded profitability goals and achieved increased revenues and market share.
» Promoted high calibre team environment and worked towards bringing out best possible results.