Senior Manager seeking work in Germany

I am a person with multiple hats. Basically, I have experience of almost 18 years in various domains like Customer service, Sales, IT Service delivery, Operations Management, Project Mgmt, Managed IT To name a few. I am a problem solver and stick to the issue till the end. I like challenges as it helps me to learn from my mistakes and grow stronger. I can get involved in any project or initiative with minimum training and supervision. I have led team successfully and have managed to achieve the targets and goals. Mostly important, I understand that the customer is the king and we need to try our best to keep the customer happy.
Serial No: 143141
Skills keywords: account management, customer support skills, it service management, operation management, service delivery management
List Of Qualifications & Related Skills:

Service Delivery
IT Support and Service
Operation management
Managed services (SaaS)
Project management
Technical Account Management
Customer Success Management
Stakeholder management
Escalation Mgmt
Engineering Manager
People management and development
Customer service and Satisfaction
Technical Support
Performance management
Service Level Agreement
Quality Management

Interests & Hobbies:

Football, Swimming, Music,

Previous Employment Details:

Continuum Managed Solutions - Senior Team Manager - Jan 2011 till date

Intellinget Global Solutions - Team Leader - Jan 2010 till Dec 2010

Spanco Respondez - Feb 2003 till Dec 2009

Current location:  Maharashtra, India - View on map
Nationality: Indian
Preferred Sector of Employment:  IT and Technology, customer service, General Management
Spoken languages: english, german
Location I am interested in working: Anywhere