BTEC National Diploma in Computer Studies (year 2 and 3)
BTEC First in IT Applications (year 1)
Essex Police 2006 to present, Police Constable
I am currently a serving Police Officer within the United Kingdom where I uphold the law, protect life and property and conduct criminal investigations. I have over 10 years experience as a Police Officer.
Thus PLC / Demon Internet 1998 to 2006, Broadband Fault Management
My role within the broadband fault management team was to manage and resolve customer broadband faults that were escalated from the technical support team, liaise with British Telecom to support the fault resolution and to keep the customer updated with the progress with the service.
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