Reliable customer support and data entry specialist.

Available
I am a self-motivated young man who does not rest until his task is complete. I am diligent, time conscious, trustworthy, and consider myself a great team player.

I function well with little or no supervision and I have no problem serving in a team in any capacity.

I believe that I make a positive impact everywhere I go and I give my very best every single time.
Serial No: 140677
Skills keywords: customer support, data entry, farm work, operations monitoring, taxi driver
List Of Qualifications & Related Skills:

I am a very dedicated customer service provider with over 10 years of combined experience in retail and online(remote) customer care. I hold a Bachelor of Arts degree in History, Philosophy, English, and Classics.

IELTS (general)- Overall Bandscore: 8.0

Interests & Hobbies:

Writing, Photography, Swimming, Bodybuilding.

Previous Employment Details:

My most recent job is working as an Operations Specialist. I have been at this job since early 2022. My primary duties are to collect data on best practices from projects we undertake and organize this in databases so that the operations team can make predictions and projects on retaining customers and rewarding project managers.

Prior to that, I was in the customer care department of the same from 2016 until early 2022 when we were transitioned to the Operations team. My primary task was to ensure that the entire life cycle of projects was tracked and given support when needed.
This included responding to customers when project managers were unavailable and prompting project teams when customers needed urgent feedback or had quality concerns.

Finally, between 2015 and 2016, I was a freelancer on Upwork where I worked as a content writer and data entry specialist. I scrapped websites and organized the data collected according to the customer requirements. I also wrote articles and run scripts to collect data

Current location:  Western Region, Ghana - View on map
Nationality: Ghanaian
Preferred Sector of Employment:  customer service, Transport and Logistics
Spoken languages: english
Location I am interested in working: Anywhere