Relationship builder, problem solving skills, proactive and innovative team player
Advanced Customer Service Professional
Certified Customer Service Professional
Feelings for professionals
Essential Skills for Customer Service Excellence
Social Media Customer Experience Management
Essential Skills for Call Centre Professionals
Baking, Exploring new opportunities, Singing
-Maintained relevant qualifications and updated knowledge for optimised workflow
- Employed persuasive selling techniques to increase sales by 30%
-Acted as clients advocate while adhering to sound business practice
-Solve internal obstacles for clients with a sense of urgency and found the right way to get things done
-Led the development of annual marketing plan and budget in line with strategic priorities and business goals
-Employed exceptional communication and relationship building skills to develop trusting professional client relationship