Records Manager seeking work in UK

Previous Employment Details:

Joy Palace Hotel

Compliance Officer- Jan 2018- To date



maintaining statistical and financial records of clients using Crystal ERP system software

planning maintenance work, events and room bookings.

Working in an office environment, primarily over the phone and email

Liaise with companies, to arrange their hotel booking requirements

Arrange meetings requirements and source venues for meetings

- Build rapport in addition to offer excellent customer service

handling customer complaints and queries and resolving immediately

Daily check on guests feel of our facility and area they feel need improvement

promoting and marketing the business.

ensuring compliance with health and safety legislation and licensing laws

Council of Legal Education - Langata RD Office Park Karen

SNR Examination Officer Records and Administration November 2015 – Aug 2017


-Providing Customer care to law candidates, both local and international registering for bar examination, staff and visitors, signing of individual performance contract with the director of examination -Providing general administrative/coordination of exam process. Data capturing of student information into the system from registration to all examination process upto printing of transcript and certificates


Jomo Kenyatta University of Agriculture and Technology - Karen Campus Nairobi

SNR Records Officer April 2013 – October 2015


-Management of student records -In charge of facilitating advertisement of programs on offer -in charge of admitting and registering students after documents verification and authentication using ERP system software


Vision 2030 Delivery Secretariat, Ministry of Planning - Director General\'s Office Nairobi

Records Officer January 2012 – March 2013


-Development, implementation and maintenance of records -Manage timely delivery of both internal/external incoming and outgoing mail -overseeing the functions of Registry and documentation unity of the secretariat


University of Nairobi Personnel Department - Main Campus Nairobi

Records Clerk January 2004 - December 2011


-Providing customer care to students, staff and visitors -Update College performance contract management information system -Ensuring that all information received are indexed, filed in both general and personnel Registry