Operations/Customer Specialist for GCC

Available

A highly experienced professional with an innovative and creative outlook that consistently improves efficiency and value of the organization.

Serial No: 113403
Skills keywords: business project management, customer management, operations management, project management, senior business operations specialist

List Of Qualifications & Related Skills:

Project Planning and Execution
Team Management
Business Management
Leadership, Development and Training
Strategic Planning and Management
Cross functional team Management
Customer Services/Management

Interests & Hobbies:

Technology, travel, Games and sometimes reading depending on the book.

Previous Employment Details:

Head of Managed Services, Oman. Heading the offered services tot he different organizations based on yearly contracts. managing teams, response to complaints. over looking and managing customers.

Deputy Manager OSP, Pakistan. leading the operation in the south and most challenging region or city (Karachi) in Pakistan. From hiring the teams, making their SOPs, rollling out 24/7/365 services and their evaluation was key importance to my rle. Headed a team of 80 HR strong.

Head of Division, Pakistan. as head of division profitability and growth of the division was completely my responsibility. headed sales, operations, customer service, NOC, procurement requirements and future forecasting of the division. Raised monthly revenue from 1.4 million to 8 Million in 2 years.

Current location:  Muscat Governorate, Oman - View on map
Nationality: Pakistan
Preferred Sector of Employment:  General Management, IT and Technology, customer service
Spoken languages: english, Urdu
Location I am interested in working: Anywhere





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