NOC/SOC Analyst Seeking Work

With extensive background as a NOC Analyst, I am highly skilled in real-time network monitoring and incident documentation, and I am confident to excel in an IT role. My expertise also extent to project management as, I have experience overseeing and managing projects ensuring deadlines are met and budgets are not. Additionally, I am well-versed in administering service requests, providing helpdesk, identifying hardware and software issues, and responding to network related incidents. I am Knowledgeable about safety policies and escalation procedure.

If your are searching for a highly capable and trainable professional to keep your organization running smooth and to monitor network incidents, then I am your ideal candidate.
Serial No: 157531
Skills keywords: it helpdesk support, it support/ networking, quality systems documentation, SIEM, technical project manager
List Of Qualifications & Related Skills:

Information Technology Training Cisco Network Academy
Network, Cyber-Security Fundamentals and hands on practice, SIEM, OSI Model, Network Monitoring, Information Technology Helpdesk Support, Network Devices Configurations and Troubleshooting

Aeronautical Electronics Engineering Diploma
Electronic Circuits, Electronics troubleshooting, Electrical Technology, Communication Systems

Interests & Hobbies:

Reading self development books
Listening to podcasting about science and human nature.
Reading about technology advancements and latest cyber breaches
Upskilling using Cisco Net Academy

Previous Employment Details:

Project Coordinator
January 2021 - February 2022

Initiated, planned, executed and monitored a building budget of K500,000. Achieved project completion two weeks before set deadline.

Network Operation Center Technician [Team Lead]
June 2015 - December 2019

Led a team of 10 Network Operations Technician in administering service requests through recommended helpdesk systems and monitored all network alerts using network monitoring tools.

Current location:  Lusaka Province, Zambia - View on map
Nationality: Zambian
Preferred Sector of Employment:  IT and Technology, General Management, other
Spoken languages: english
Location I am interested in working: Anywhere