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Lettings Negotiator

I am currently available for work
Serial No: 3919
(20/01/1980, female)
List top 5 skills: confident, flexible, hard working, reliable, team player
Current location: 

England, United Kingdom - View on map

Touchstone Residential Properties Team Leader (Jun 2009 - Present)

  • Manage the performance and delivery of the maintenance team
  • To accurately collate and archive HR information ~ recruitment, lateness, holidays, absence, appraisals, training for new starters
  • Attending regular performance and compliance reviews
  • Monitoring and reporting on standards and performance targets
  • Implementing new policies and procedures where applicable to enhance performance of the team
  • Resolving escalated problems
  • Creating a positive working environment
Touchstone Voluntary Work Experience: Lettings Negotiator (June 2012 Present)

  •    Registering applicant’s details and property requirements
  •    Monitors lease expirations and renewals
  •    Preparing properties for letting
  •    Processing tenancy agreements
  •    Booking and conducting viewings for prospective tenants
  •    Negotiating offers between all parties
  •    Marketing and promoting property
  •    Conducting routine visits and creating reports for the landlord
  •   Ensuring properties are Health and Safety compliant
Touchstone Property Manager (Oct 2007 June 2009)

  • Main interface for tenant requirements
  • Preparing agreements for tenants
  • Negotiating contract renewals
  • Managing rental properties
  • Preparing inventories, and daily correspondence
  • Arranging for gas, water and electrical checks
  • Arranging maintenance and negotiating fees
  • Keeping owners of properties up to date
  • Provide excellent customer service to landlords and their tenants
Wessex Water Customer Relations Agent (Jan 2007 Oct 2007)

  • Processing incoming customer correspondence
  • Collating written correspondence to customer complaints
  • Calculating and arranging compensation where applicable
  • Meeting tight company SLA’s and KIP’s
Wessex Water Customer Service Advisor (Jan 2006 Jan 2007)

  • Log all customer calls with the relevant information to pass though to the control room
  • Filtering calls, closing calls at source where applicable
  • Deal with customer complaints and queries accordingly
  • Meet all my individual monthly targets set by management
The Department of Work and Pensions Administration Officer (Oct 2005 Jan 2006)

  •    Advising customers on all aspects of their pensions
  •    Working in a high pressure environment
  •    Prioritising tasks
  •    Time management skills
 Sure Start   Administration Assistant   (Mar 2003 Oct 2005)
  •    Data entry
  •    Producing management reports
  •    Analysing and trending data from customer surveys
  •    Producing minutes for management board meetings

Spoken languages: 

english

Locations I am interested in working:

United Kingdom