Attention to detail
Data entry and maintenance
Food lover, Traveling, Watching movie, Shopping, Song's lovers, Photography
Worked within a team of 7 kitchen staff to ensure that the kitchen was cleaned in line with hotel standard;
reported to the senior Kitchen Assistant.
Ensured that basic cleaning jobs were carried out as quickly as possible including the collection and
washing up pots and pans.
Cleaned food preparation area's and equipment in addition to crockery and cutlery.
Unloaded food and equipment deliveries, ensured that the storeroom was organised and stocked with
the required food and equipment.
Customer Service Representative
Hard-working Sales Associate selling health insurance policy in USA working from Pakistan. Extension product
knowledge. Adept at meeting sales objectives, answering customer complaints and needs.
Handle 100+ calls daily, with duties including signing up new customers, retrieving customer data,
presenting relevant product information, and cancelling services.
Trained new employees, entering customer data and organizing customer interaction logs.
Received an average 85% customer satisfaction rating to date, 15% high than the company average.
Customer Service Representative
Customer Service Representative with over 4 years experience in telephone customer service, including sales,
tech support, and customer care. Familiar with major customer service software and confilct resolution, and
prossess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your
Handle 100+ customer interaction per day, giving detailed, personalized, friendly, and polite service to
ensure customer retention and satisfaction
Collect source data such as customer names, addresses, phone numbers, credit card information for
over 100+ customers and enter data into customer service software.
Trained new employees in customer service script recitation, conflict resolution, and data entry practices.
Bini Telecom communication
Experienced Call Center Quality Assurance who exhibit a professional demeanor and excellent communication
and interpersonal skills. Skilled at evaluating both verbal and written customer contact by agents while
coaching them for success in executing superior service to customers. Able to rapidly gain product knowledge.
Deliver coaching feedback to agents
Conduct and evaluate customer feedback surveys
Prepare management reports
Exceptional listening and analytical skills
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