Junior business manager seeking work in UK

After leaving the British Army after 25 years I undertook security based roles in the Middle East and latterly in East Africa after being promoted to Country Manager for my last employee I subsequently undertook a role as Head of Security Risk Management for a high end multi award winning pan-Africa tourism operation.
British Army 1987 - 2011
Warrior Insight 2011 - 2013
Singita 3013- Present

worked as assistant mechanical engineer on in cochin oil refinery in india 27-06-2017 to 30-4-2018.

PROFESSIONAL SUMMARY:
 WORK EXPERIENCE:
 National Bank Of Oman :
 Designation : Relationship Manager / Business Development
 Period : Mar 2015 Till Present
 Working as a part of Business Development Team with National Bank of Oman ,
Promoting Sales and Marketing Retail Services for the Bank. As well working on the
Forecasting and Analytical Section of our Services and After Sales Services for retail
service / investment banking and Insurance . Dealing with Premier Customer for banking
Related Services . And Building Customer Relations between customer and the Bank.
leading a Team Of 25 Associates who provides customer service , After Sales Service
and up Sell the Retail Service to Our Premier Customers.

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 WORK EXPERIENCE:
 AGILENT TECHNOLOGIES INTERNATIONAL Pvt.Ltd.
o Designation : I C A Expert in Business Development and After Sale
Service / Customer Service.
o Period : January 2007 up to Nov 2014
o Worked at Agilent Technologies International Pvt. Ltd., as I CA Expert in the
department of Chain Management and After Sales Services and Marketing,
Manage by tracking, investigating, and reporting sales information. My analytical
skills and projects and the subsequent results gave me ample of opportunities to
gain the trust of stockholders in my organization leading to transition of 13
different projects from EMEA countries successful team-building, process
engineering and the resultant stabilization with an effective SOP in place with
different Six Sigma projects. Presently working on Email Process for the
European Customer Field, Engineers, and Partners through mails. My success is
purely attributed alongside my adherence to professional ethics and the core
values of my company.
 Duties and Responsibilities:
 Planning, directing, and managing designated projects.
 Knowledge in Oracle. Seibel SAP and KANA.
 Interaction with Customers, Field Engineers and business partners.
 Maintains promotional database by inputting invoice and bill-back data.
 Updates managers by consolidating, analyzing, and forwarding daily
 Action summaries.
 Resolves order and inventory problems by investigating data and history
 Identifying alternate means for filling orders, notifying managers and
Customers.
 Resolves promotional allowance, rebate, and pricing discrepancies by
 Researching promotion details and regular and special prices.
 Provides product, promotions and pricing information by clarifying customer request
selecting appropriate.
 Tracks sales expenses by tracking, consolidating, analyzing and summarizing expenses;
forwarding for reimbursement.
 Accomplishes department and organization mission by completing related results as
needed.
 Maintains customer database by inputting customer profile and updates preparing and
distributing monthly reports.
 Prepares sales presentations by compiling data, developing presentation formats and
materials.
 Ordering parts from Germany and UK warehouse to be shipped at customer site.
 Attend weekly review meetings with CCC Managers throughput Europe.
 To ensure the objectives were accomplished in accordance with outlined
Priorities.
 Analyzing results of results of operations to discover more efficient ways to
Utilize resources.
 Coordinating the successful simultaneous development of several projects.
 Process Mapping, documents and preparing metrics.
 Delegating responsibilities and designed time schedules.
 Reviewing projects status reports during each operational phase.
 Preparing weekly project status reports for managements.
 Designing and drafting BCP (Business Continuity Plan) for the process
Upon stabilization.
 WORK EXPERIENCE
 VERTX India Pvt Ltd .
o Destination : Team leader In Sales
o Period : April 2005 to December 2006
 Duties and Responsibilities:
 Delivery of sales, service level components, quality and productivity
Targets and indicators.
 Ownership and problem resolution.
 Call monitoring, coaching and feedback, responsible for delivery of the
Defined customer experience in every call.
 Training and development of staff.
 Motivation, leadership for team and developing future leaders.
 Compiling reports on team’s performance and customer feedback.
 WORK EXPERIENCE:
 CONVERGES INDIA SERVICES
o Designation : Sr. Executive Team Trainer
o Period : February 2002– March 2005
 Duties and Responsibilities:
 Customer Care Executive in US based and trained new batch Sales Process.
 TECHNICAL

Choitrams llc DXB- EDP Clerk from 2015-2017
Kohler India- 2014-2015
Yamaha India - 2013-2014

Currently employed from 01 January 2014 to date at Celebration Ministries International as Internal Audit Supervisor.

Previously employed at PwC Zimbabwe from 01 October 2007 to 01 October 2013 (6 years) as External Auditor.

Currently working in NIA CETP in Nandesari Gujarat, India as Chemical analyst in lab.
I check various water parameters in waste water to treat it to reuse.

Position: IT Technical Support
Company: Muramoto Audio Visual Inc Year: January 2016 – present
Address: 4th St. 3rd Ave. BLK – D5 Mactan Economic Zone 1

Talabat (DeliveryHero) Senior .net Developer from 31/12/2017 till Now

Perfect Presentation Senior .net Developer from 01/07/2015 till 30/12/2017

Dot IT .Net Developer from 01/06/2013 toll 30/06/2015

WNS ( AVIVA INSURANCE)- Senior customer service advisor 03/2014
Net Vision Cyber Technology- Tele Sales Executive 04/2006.
Proline Sports- Sales Executive.

- Technoserve Trading Company LLC, Dubai, UAE
Business Development Specialist/ Aug 2012 - Mar 2016
- Advanced Solutions for Oil and Gas Equipment Est., Abu Dhabi, UAE
Account Manager / June 2016 - Sept 2017
- Self-Employed, UAE
Working as a freelancer / service provider for clients mainly based in UAE offering quality management, business development and operations management / Nov 2017 - Present

Fidelity Investments, BNP Paribas, Sungard, Cognizant Technology Solutions.

1. Luxoft GmbH - Dec 2017 - Oct 2018
2. Tata Consultancy Services - Mar 2012 - Aug 2017

1.NPM (National Project Managers Pvt ,Ltd) Since Nov 2017 till Present)
Working as a Maintenance Manager (Field Services) at various combined cycle power plant across the KSA region for developing and managing core teams to perform the turnkey maintenance and troubleshooting activities as per the Customer requirements to enhance the system efficiency.
Job Description: Providing technical and management consultancy for refurbishment and maintenance services including;
• Development & implementation of maintenance plans using SAP PM system with in the company.
• Budget Planning & cost control with effective utilization
• Modification & engineering of Plant Systems for retrofitting / Turnkey activities
• EHS coordination with other departments & conflict resolution.
• Arranging PTW and LOTO for System isolation and Testing commissioning with Plant OEM.
• Risk assessment and Root cause Analysis for breakdown , trips and equipment failure
• Timely Managing & Completion of tasks and Work order requests for Force shutdown activities by plant O&M team
• Capable of doing Alignment , NDT(Level-II) and Baroscopic inspections
• Mechanical Diagnostic Services (Vibration analysis , condition Monitoring & Risk based Inspections).
• Technical evaluation and bid / Quotation submission for our customers.
Technical Expertise Skills ;
o Repair and maintenance of boilers / HRSG , auxiliaries, pumps and balance of plant (BOP) at Qurayyah CCPP-II
o Turbine and Equipment overhauling and troubleshooting at SWCC Yanbu
o Installation ,Commissioning, Fabrication & NDT activitie at PP-11 Riyadh
o Specialized Equipment & valves maintenance & retrofitting at PP-12 Riyadh
o Overhauling of Lube oil Aux Pumps and Motors during Outages with GE/FC at Tiahama Power
o Retrofitting of GT Exhaust Diverter damper with G+H at QCCPP-II
o Overhauling of Wash water system at Shedgum Power plant
o Steam Turbine upgradation at Yanbu-SWCC with GE/FC
o Upgradation of Brine recirculation system at PP-11- Riyadh
o HP Major Overhauling of Steam Turbine (350 MW) with Alstom/GE at PP-12 Riyadh

2. Beaudrey Middle East - Dubai From Sep-2015 to Sep 2017
Specialized in the engineering, manufacturing and installation of fully customization water intake screening ,RO Plants and condenser protection equipment from stop log gates, trash rakes, traveling band screens, drum screens, micro strainers, pressure-line strainers, debris filters and continuous condenser tube cleaning systems supplied to over 80 countries worldwide.
Job Profile: Worked as Service Engineer (TA) engaged in Equipment Maintenance ,Upgradation and Commissioning Phase for:

• CTCS (continuous Tube cleaning System) at Marafiq Desalination Plant (Yanbu-KSA)

• VFD driven travelling band screens and Rotary Trash Racks at Al-HIID Combined cycle Power Plant (Bahrain)

• Rotary Drum Screen and Mobile Trash rack at South Jeddah Thermal Power Plant (Jeddah-KSA)

• Bar screens and Stop log gates at Shuqaiq-II Thermal Power Plant (Shuqaiq,KSA)

• W-Type Debris filter and Online condenser tube cleaning system at EGA/ DUBAL (Dubai-UAE)

• PLC driven Band screens and Automated Mobile trash Rack at Maaden Phosphate (Maaden ,KSA)
• Drum Screen (21 No’s) and S type Mobile Trash Rack at Ghazalan CC Power Plant (KSA)
• Out to In Dual flow Travelling band screens and PLC driven Mobile Trash Rack at RABIGH Power Plant-II (KSA)

3. Arabian Bemco, QCCPP-II –Saudi Arabia From Sep 2014 to Aug 2015
Job Profile: Lead Commissioning Engineer with Arabian BEMCO for Block 6 having 3 7FA Gas turbine , 3 Vertical HRSGs and 1 GE D-11 Steam Turbine deliverling 256 MW

Commissioning Activities
• HRSG`s chemical cleaning and Steam blowing of HP, CRH, HRH, IP & LP steam piping.
• Hydraulic, Lube oil, Water, Air, Co2, Nitrogen & Hydrogen system flushing / purging / blowing.
• HRSG Systems commissioning i.e. HP/HRH/LP Bypass, Diverted Damper, HPU skids, BFPs etc.
• STG Auxiliary Systems Commissioning i.e Lube oil, Seal Oil, Lift Oil, Vacuum, Cooling water etc.
• Motor solo runs, Pump test runs, Equipment first starts
• Startup of Demin-Remin Plant of 1035 cm3/h capacity.
• Maintenance and operation of Pre-Filtration system (Rack screen & Drum screen type)
• Operation of Closed cooling water system (12 X 37 cm3/h) capacity
• Electro chlorination system of 640 Kg/h Cl2 production.
• Start-up of 3X 180 cm3 /h flow MSF / Desalination system
• 3X25 GPM EDI / Water treatment / water De-ionization system
• Commissioning for the Fire Detection and fire protection system for over all the plant utilities in correspondence with NOVEC 1230, FM 200 and Deluge Sprinkler system for critical areas.
• Reviewing and preparation of Commissioning Procedures, Method Statements, Testing procedure and Operational Procedure for improving plant reliability and performance

Company Name: Nucleus Software Exports Limited
Designation: Trainee
Duration: Since June 2016 to December 2016 (7 Months)

Company Name: Nucleus Software Exports Limited
Designation: Assistant Test Engineer
Duration: Since January 2017 to December 2017 (1 Years)

Company Name: Nucleus Software Exports Limited
Designation: Test Engineer
Duration: Since January 2018 to till date (9 Months)

2016-2018: Shift Manager at HMS Host, Denmark.
 Ensure standard and quality of food preparation and hygiene activities
 Planning for achieving financial goals and reduction in losses
 Administrative work, staff planning and management
 Customer service and promotional guidelines for its implementation

2011-2016 Assistant Manager at Burger King, Denmark.
 Monitoring of daily operations and their right implementation
 Budget planning and controlling
 Inventory control and management
 Customer complaints and support
 Recruitment and training of staff

O'Brien & Gere - Project Accountant

01.01.2016 – 30.06.2018
Diebold Nixdorf s.r.o., Praha, Czech Republic
Job position: Network Administrator

01.06.2013 – 31.12.2015
T-Systems Slovakia s.r.o., Kosice, Slovakia
Job position: Network Administrator

01.02.2013 – 31.05.2013
T-Systems Slovakia s.r.o., Kosice, Slovakia
Job position: IT Assistant (Junior Network Administrator), part-time

Currently working as North India Head In Dharma Enterprises from August 16 to till date
Previously working as a Assistant Manager sales in Cera sanitaryware Ltd Feb 2015 to August 2016
Worked with RAK Ceramics as a Territory Manager sales

I'm a professional civil engineer carrying an experience of 3yrs in the field of Construction. June 2015 - December 2016 Vel Foundations Pvt Ltd, Chennai, India as Civil Site Engineer.
April 2017 – March 2018 Easa Saleh Al Gurg Group, Dubai UAE as
Building Materials Sales Engineer Internship.
March 2018 - Present Global Architects Pvt Ltd, Chennai India as
Site Engineer

Accountant –July 2018 to date
Discovery Impex Ltd,

Accountant/Administrator- January 2017 to May, 2018
Titan Roasters Ltd-Coffee Afrikano , Lubowa Estate Entebbe Road

Accounts/ Regulatory Assistant - June 2015 to January 2017
Harleys (U) Ltd, Bombo Road

Internee Accounts Department, May 2013- June 2013
Bank of Uganda.