As an experienced IT professional with over nine years of experience in IT service, am confident in my ability to excel in the IT support role. I hold a bachelor's degree in computer science and engineering and have demonstrated proficiency in Customer service, Active Directory, MS office, and various ticketing tools.
Service Desk Analyst with Ticketing tools such as JIRA, ServiceNOW, SysAid, Salesforce Knowledge in ITIL, ITSM, Server Management, Oracle, IAM, Database Management, Active Directory, MS office, SQL, Oracle and Customer service
I like driving cars, riding bikes, watching movies, and travelling. But my favorite hobbies are playing football, cricket, and badminton. These sports make me happy and keep me active. Whether I am driving, scoring goals or hitting smash, each activity is fun in its own way. and when I am not playing sports, I enjoy relaxing with a good movie. All these things make my life exciting and enjoyable.
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