MSc Engineering business management
1. Team building
2. Process improvement
3. Customer service and retention
HDN Mechanical Engineering
1. Automobile engineering
2. Automobile customer service advisor
Reading
Sports
Computer
Mobile service supervisor
1. Responsible for the daily operation of mobile service team of about 100 staff
2. Plan and develop schedule for their movement
3. Determine the team utilization
Customer Service advisor
1. Liaised with the workshop in handling repair of customer vehicle
Service Supervisor
1. Was responsible for managing reception staff of about 30.