Project Management Certification
Business Operations Diploma
Freelancer / Independent Contractor
2015 - Present
• Copy writing
• Placed over 100 out-bound telephone calls using computerized interface in 3-4 hours
• Professional and effective communicator, attentive listener, patient and diplomatic
• Worked remotely in a fast-paced context; competent computer user
• Results orientated, effective problem solver; organized and systematic
2012 - 2013
• Provided operational oversight and strategic direction
• Provided effective project management in the areas such as conference planning and oversaw the development of Canadian Medical Association accredited online courses for medical health professionals and Clinical Guidelines (DVD’s and binders) for both medical health professionals and pharmaceutical companies
• Assisted in logistical coordination for organizational conferences, and more
Research Administration and Program Management
2007 - 2012
• Proficiently worked with internal/external stakeholders
• Directly responded to inquiries, payment schedules, and more
• Meticulously implemented best practices
• Managed/monitored high-volume workloads
• Prepared internal/external statistical and written reports
• Developed content for website
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