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CV,UK passport holder seeksTechnical transport manager role in the UK

I am currently available for work
Serial No: 10380

List top 5 skills: operations management, technical management, workshop management
Short Bio:

I have 37 years experience in the commercial transport industry from Passanger, Freight and agriculture. I am a qualified petrol and deisel technician and also have a 3year diploma in transport economics through Rand Africans University. Functions were to oversee all technical aspects of the transport industry including design and implementation of maintenace systems processes and proceedures in line with OEM requirements. Please refer to my CV for more detailed information and experience. Thankyou.

Current location: 

KwaZulu-Natal, South Africa - View on map

Nationality: 

British

Preferred Sector of Employment: 

Transport and Logistics

Spoken languages: 

english

Locations I am interested in working:

Australia, canada, Croatia, Germany, new zealand, Sweden, switzerland, United Kingdom

List of countries I have a visa to work in:

South Africa, United Kingdom



EMPLOYMENT HISTORY

January 2011, to current. Employed as Territory service manager for NC2 Trucks South Africa to which my responsibilities covered the areas of KZN, Eastern & Western Cape, Namibia and the Free State.

Core responsibilities:

• Dealer development towards meeting the Dealer Standards program

• Manage all customer related technical service, warranty and product support activities in designated regions.

• Stimulate and guide the distribution organization in developing a competitive service and parts capabilities.

• Liaise with regional management to increase sales penetration and customer satisfaction.

• Dealership evaluation and development, with particular attention to skills and tooling requirements, warranty processes and functions.

• Aftermarket support for both the Dealer and the customer in respect of technical research, advice and assistance for vehicles, systems and processes.

• Provide technical support for dealers on products as well as specialized diagnostic tooling and requirements.

• Parts marketing. Advising dealers in conjunction with our PDC on parts specials. Assist with non availability. And meeting targets

• Customer satisfaction monitoring CSI

• Carry out scheduled audits so as to ensure dealer comply with OEM corporate policy and standards.

• Facilitate, develop and implement service business plans in conjunction with the dealer development manager

February 2009 to December 2010 Timber Logistics Services employed as group technical manager specialising in the transport and loading of timber.

Core responsibilities:

Develop and agree maintenance budgets with Regional Managers,

Review Budget quarterly with the MD

Review monthly estimates.

Review daily costs and take appropriate action.

Review and update vehicle maintenance procedures on an ongoing basis in line with equipment and technology changes.

Set stores/stock levels for depots and monitor against actual.

Establish systems to ensure that vehicles are maintained to acceptable levels.

Negotiate with Suppliers on maintenance agreements and contracts.

Develop a vehicle replacement and refurbishment schedule.

Continually investigate the market for supply and service at competitive rates.

Ensure the Company complies with OHASA.

Identify training needs for technical staff in conjunction with Managing Director.

Provide technical support and advice as and when required.

Visit suppliers and manufacturers on new vehicle developments.

Ensure that fleet meets the requirements of Legislation.

Negotiate with suppliers and manufacturers on warranties and warranty claims.

Continually look at depot staff structures to meet the requirements of vehicles and equipment.

Establish maintenance facilities locally.

2008 to February 2009 joined Garden City Commercials as General Sales Manager representing Mercedes-Benz, Freightliner & Mitsubishi Fuso.

Being a market centre our sales penetration target was not just restricted to Kwa Zulu Natal but National.

Core activities but not restricted to are,

• Plan Sales activities

• Conduct market research and competitor analysis

• Develop and implement marketing activities

• Manage customer relationships and customer satisfaction

• Conduct resource planning, management and development

• Manage finance, administration and reporting

• Implement the sales plan

• Manage quality ensuring a high standard of professionalism

• Manage information

MAN Truck and Bus 2004 to February 2008

Position held Sales Manager Pietermaritzburg

Areas of responsibility

• Achievement of set vehicle sales targets both new and used

• Achievement of set profit margins in vehicle sales both new and used

• Achievement of agreed CSM targets for vehicle sales

• Management and achievement of overall new and used vehicle budgets including personnel and overhead costs

• Increase dealer market penetration including the formulating and submission market penetration reports by model mix

• Direct interaction with customers both on and off company premises

Achievements: 2005 was awarded the certificate for the highest number of new vehicle sales nationally.

In 2006 promoted to the position of Customer Relations Manager.

Geographical area of responsibility is to both MAN Pinetown and Pietermaritzburg inclusive of the surrounding areas of Kwazulu Natal and Lowveld but not restricted to.

In this structure I would oversee and assist the parts and service managers in regard to any unresolved or sensitive issues in regard to both the company and customer.

Areas of responsibility are:

• Unresolved debtors queries

• Warranty related queries or disputes

• Product problems

• Customer disputes or grievances

• Aftermarket support

• Key customer liaison meetings in which departmental heads are also involved as a collective team showing support for both the product and customer.

• On site meetings with customers

• CSI/CSM management in addressing negative feedback from customers. Poor ratings are as a direct result of either Product, Parts, service and most important of all, lack of communication

• Conflict management both internally and externally

• Assist key customers and related queries at National level

In 2008 promoted to Centre After Sales Manager.

Geographical area of responsibility is, KZN, Mapumalanga and Swaziland.

Core activities are the same as that of the my previous position As CRM

Employed with Unitrans Freight – Sugar Division from 1996 to 2004.

Position Held. Technical Manager.

Area of responsibility KZN; Swaziland; Mozambique, Malawi and Tanzania.

RESPONSIBILITIES

Develop and agree maintenance budgets with Regional Managers, Regional Technical Advisors and Branch Managers from each depot as per Divisional timetables.

Deliver maintenance budget for division on a regular basis in consultation with Regional Technical Advisors and Regional Managers and Depot Managers.

Review Budget quarterly with RM, RTA and DM’s

Review monthly estimates.

Review daily costs and take appropriate action.

Review and update vehicle maintenance procedures on an ongoing basis in line with equipment and technology changes.

Set stores/stock levels for depots and monitor against actual.

Establish systems to ensure that vehicles are maintained to acceptable levels.

Audit depots on a regular basis so as to insure continued

improvement.

Negotiate with Suppliers on maintenance agreements and contracts.

Compile a vehicle fleet program by depot reflecting make, model, year, NBV and market value.

Formulate a depreciation policy, assured residual value and monitor on an ongoing basis.

Develop a vehicle replacement and refurbishment schedule.

Continually investigate the market for supply and service at competitive rates.

Ensure the Division complies with OHASA. (RSA and Swaziland).

Identify and motivate equipment for related R&D projects in conjunction with Project Managers and Regional Manager.

Offer and assist Project Managers on specific projects and marketing opportunities.

Continually assess the market for new equipment and technology so as to remain competitive in any given industry.

Identify training needs for technical staff in conjunction with Human Resources Manager.

Assist wherever possible in the movement of equipment between RSA and neighbouring countries.

Set up a network for the disposal of surplus equipment.

Provide technical support and advice as and when required in respect of:

High cost areas.

Vehicle selection

Vehicle depreciation

Vehicle disposal

Technological developments

Accident investigation

OHASA compliance

Maintenance cost control.

Purchasing

Maintenance and staff utilisation

Marketing Projects

Visit suppliers and manufacturers on new vehicle developments.

Ensure that fleet meets the requirements of Legislation.

Continually assess the market and the agricultural industry in terms of what function or activities should be out-sourced or kept in-house.

Set up quarterly technical meetings to address problem areas or issues with Foremen or Regional Technical Advisors.

Negotiate with suppliers and manufacturers on warranties and warranty claims.

Continually look at depot staff structures to meet the requirements of vehicles and equipment.

Establish maintenance facilities local and cross border.

Research and identify vehicles and equipment suitable for the sugar and agricultural industry comprising of:

1. Conventional trucks and trailers

2. Haulage tractors

3. Excavators

4. Cane loaders

5. TLB’s

6. Harvesting equipment

7. Liquid and dry bulk tankers

HULTRANS (PTY) LTD. 1990-1996

Commercial Transport

POSITION HELD Workshop Manager

RESPONSIBILITIES

In charge of the maintenance of 38 truck tractors and 108 trailers.

Ensure that all maintenance is carried out and performed in accordance with the company maintenance procedures.

Ensure that all vehicles are serviced within specific time or kilometre periods.

Ensure that all components are maintained and replaced in accordance with the planned maintenance procedure.

Ensure that Wearcheck oil analysis is carried out and monitored to highlight any problem areas.

Manage and control all accident repairs and rebuilds to all vehicles outside the company and in house.

Perform all IR related activities.

Manage and control a staff compliment of 23 employees.

Control and manage vehicle down time.

REPORTING TO: R. Rauff: Branch Manager

Promoted 1995 to National Service Manager for Alex Carriers

RESPONSIBILITIES

In charge of the maintenance of 243 truck tractors (Volvo, Scania, Mbenz, & MAN) and approximately 600 trailers.

All other duties are the same as that of Hultrans.

KWAZULU TRANSPORT 1982-1990

Passenger Transport

Diesel Mechanic

RESPONSIBILITIES

Carry out all repairs, major and minor in terms of planned maintenance Servicing.

Promoted to Tyre Superintendent in 1984

RESPONSIBILITIES

Maintain and control 3 tyre departments.

Purchasing of all, stock new and retreads.

Carry out route and tyre surveys.

Carry out surveys on tyre retreadability and failures.

Manage a staff compliment of 18 people.

Promoted to Workshop Foreman in 1986

RESPONSIBILITIES

Responsible for and in charge of the Port Shepstone Depot,, comprising of 72 busses, MAN 16220 & MB 16240.

Ensure that all maintenance was carried out in accordance with company policies and procedures.

Responsible for the control of the stores department, ensuring minimum and maximum stock levels. Including purchases.

Responsible for the control of the tyre department.

Carry out all IR related activities. Grievance handling and chairing disciplinary hearings.

Manage a staff compliment of 22 employees.

I hold Certificates for the following courses I attended whilst employed by KwaZulu Transport.

M.B. Commercial vehicles

MAN Commercial vehicles

Negotiation and grievance handling.

Supervisory course.

Time Management

Introduction to Management.

Introductions to Industrial Relations.

Industrial Relations Management. 2

Certificates Obtained:

Propower 855 Cummins Engines

ERF Electrical Fault diagnosis

Daddy Bros & Johnstone Port Shepstone 1973 – 1982

Apprenticeship: Both petrol and diesel

After qualifying I was transferred to their Margate Branch as Workshop Foreman.

RESPONSIBILITIES

Liaise with customers on their requirements.

Plan daily servicing and repairs.

Carry out all major repairs and servicing.

Liaise with General Motors on all vehicle warranty claims

Stock control; i.e. purchasing of stock and maintaining minimum and maximum stock levels.

While employed by this company I received the following certificates from General Motors SA for the following courses:

Advanced Mechanical Opel Kadett

Advanced Mechanical J Car

Advanced Mechanical Opel Rekord

Courses completed

Finance for Executives Level 2

Business Presentation Skills

Targeted Selection

Managing Under the New Dispensation

Chairing Disciplinary Inquiries

BPW Technology

COMPUTER EXPERIANCE

Excel.

MS Word.

MS, Project 1, 2 and 3.