Indian Telecom Engineer seeks work

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Serial No: 9107

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Skills keywords: fault management engineer, incident management, noc engineer., transmission engineer.

Short Bio:

Working in India biggest Telecom operator Airtel and got best Employee of year 2010-11.
Working as a Sr.Engineer in Incident management in NOC. Knowledge of ITIL processes.
Working on technologies such as OTN,DWDM,Ethernet,SDH,PDH,ASON etc.
Worked in both Field and NOC environment.
Working under MTTR, SLA & KPIs.
Worked at both NMS and EMS layers.
Working on Trouble Ticket System links HPOV (HP SERVICE DESK),remedy & eCRM to resolve the customer complain end to end.
Solving Critical issues such as Latency, Slips, Errors,Packet Drops & MSP Testing.

Current location:  Haryana, India - View on map

Preferred Sector of Employment:  accounting and finance

Spoken languages: BASIC HINDI, Engilsh, punjabi

Location I am interested in working: Anywhere

Work experience

Total Experience of 5+ Year

Current Profile- Working with Telesonic Network Ltd as a Sr-Engineer in Transmission from 23-Aug-2011 Till Date

1. Working in a TAC2 Team of Bharti Access Network Group NOC of Mumbai.

2. Resolving all types of network faults and customer complaints with coordination of different Vendors.

3. Providing assistance to various departments like TAC1 & Monitoring teams.

4. Resolving all the DCN issues in Network.

5. Working on Huawei DWDM & ASON technology.

6.Working on tools of Remedy & eCRM in NOC.

7.Checking KPIs Parameters and daily Reports to keep monitoring network health.

8.Resolving Complains within SLA & MTTR and for RCA coordinating with Vendors.

Hands on Experience: 1. Huawei – 8800,6800

2. Alcatel – 1678,1696

3.ECI – XDM & BG

4.Tejas – TJ 1500 , 1600 , 1310 ,1400 ; ME16

5.ADR – 155, 2500

Worked with ECI Telecom India Pvt Ltd as a Engineer Network-Services from 18-APR-2011 To 19-Aug-2011

1. Working on the XIO Upgrading of Links from STM-4 to STM-16 through XML Shifting on Vodafone Bandwidth Optimization Project.

2. Embedded Software Upgrading of MUX’s.

3. Knowledge of UNIX for EMS & NMS Upgrading to higher versions.

4. Giving Remote support to customer if Required in any link down or activity.

Hands on Experience: 1. ECI—XDM50,100,300,500,1000,2000,

BG-20,30,40,64.

Worked as aExecutive Engineer in Fault management NOC-TX with BhartiAirtel LTD from 20-AUG-2009 to 17-APR-2011.

1. Providing end to end resolution to the customer in a given timeline (SLA) for the circuits (VC12/ VC3/ DS3/ STM-1/ 4/ 16 &Ethernet LINKS).

2. Provisioning and Testing of E1’s, DS3, STM-1,4,16 & Ethernet paths as per the requirement.

3. Knowledge of ASON,SDH & DWDM Technology.

4. Working on Remote Network Management System (NMS) of leading company names like Alcatel, ECI, Tellabs & Nortel.

5. We have different Internal & External Customer (MOBILITY, TELEMEDIA & CORPORATE) for both SDH &Ethernet Links.

6. Rerouting of Circuits in CATASTROPHIC Failure for increasing the Availability.

7. Working on Trouble Ticket System links HPOV (HP SERVICE DESK) & eCRM to resolve the customer complain end to end.

8. Solving Critical issues such as Latency, Slips, Errors,Packet Drops & MSP Testing.

9. Resolve the ASON circuits problem, with the coordination of Alcatel-TAC support.

10. Involved in proactive monitoring for the circuits with the help of tools like NETCOOL.

Hands on Experience: 1.ECI–XDM100,300,1000,2000,BG-20,40,10.

2.ALCATEL-DWDM(1626,1696) , DXC(1678)&TN(1660).

3. TELLABS-DWDM(6370),DXC(6350) &TN(6340).

4. NORTEL-TN(16XE,4XE,1XE,1C).

Training—

1. MOT (MPLS Over Transport) on ECI L2 Cards.

2. O&M of DWDM 1696MS-C Equipment in AlcatelUniversity.

3. SDH Basic in BhartiAirtel Ltd.

Previous Experience –

Worked as aBSS Engineer in Fault Management at Chandigarh Zone from 09-02-2009 to 19-08-2009 with Ericsson India Private LTD (on Role of MAFOI Consultancy PVT LTD).

1.Maintaining Sites of BhartiAirtel Ltd in Chandigarh Zone—Rectifying all the BSS Problem of

the sites.(either BTS OR Media Problem).Doing On-Air New Sites-Commissioning and Integration

of new sites ofby using the toll OMT.Planning and providing media to new sites.

2.Clearing Various CF Service Effecting Alarm Such as 2A:8,2A:9,2A:33,2A:41

3.Knowlege of Optimization of Network Parameter like KPIs.

4.Worked on IVAN (point to multipoint) links.

5.Taking optical & Electrical handover from through AXX Equipment.

6.Done Expansions of single or double cell on various BTS..

7.Done NMS Visibility ofTNand HI-CAPSthrough IP,Using Modems and HUBS.

8.Done various work on CITRIX software such as changing, addition or deletion of cells.

Hands on Experience–Transmission Eq.-HI-CAP,TN(Traffic Node),MLE(Mini Link E),SAU,SMU.

BTS –2964, 2954, 2206, 2206V2, 2204, 2204v2, 2202, 2111(IBS), 2304(ODU).

Strength

1. Strong communication and interpersonal skills.

2. Positive thinking, Hardworking, Sincere and dedication towards the assigned work.

3. Ability to work efficiently in both independent and team environments.

Academic Qualification

1. B.E in Electronics & Communication Engineering from GuruNanakDevEngineeringCollegeBidar, Karnatka with 68.5%.

2. Telecom Skills: Multiplexer,WDM,SDH,GSM, RF, Microwave, BTS.