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CV,Graduate Manufacturing and Management Engineer looking for Work

I am currently available for work
Serial No: 7160
(24/12/1989, male)
List top 5 skills: continuous improvement, customer service, financial administration, project management
Short Bio:

A recent Master of Engineering Mechanical Engineering graduate, specialising in Manufacturing and Management.

Proven ability to forge strong relationships via contributing to the team professionally and socially. Championed fund raising initiatives, showed dedication to personal development and worked towards achieving the investment administration qualification.

Proven customer service focus. Previously awarded the monthly star performer numerous times for providing excellent customer service, generating quality business leads and overall contribution to team objectives.

Current location: 

England, United Kingdom - View on map

Spoken languages: 

english

Locations I am interested in working:

Australia, Bahrain, canada, kuwait, new zealand, Norway, qatar, Sweden



EDUCATION

The University of Bath

Master of Engineering: Mechanical Engineering with Manufacturing & Management (Second Class – Upper Division)

2008 – 2013

Cambridge Seminars Tutorial College 2007 – 2008

A-Levels in Mathematics, Further Mathematics and Physics (ABB)

QUALIFICATION SUMMARY

• Competent in using Microsoft office package including MS Project

• Competent in the drawing software’s Solid edge and Visual Studio

• Working knowledge of strategic management, VSM & risk analysis methodologies

• Working knowledge of root cause analysis tools and FMEA

• Working knowledge of value stream mapping, IDEF and system dynamics

• Working Knowledge of solution mapping and interfacing with other disciplines

• Proven experience in query resolution & facilitation with solid communication skills

• Proven commercial awareness and lead generation skills

• Affiliate member of the IMechE

RECENT PROJECTS

Nifty Lift – Agile Production Line (University of Bath UK)

2012(Mar -May)

Role: Project Team member

• Planned and designed a new production system for the sponsor company, a project which was highly commended by their management team

• Provided strategic management support to the team at key cross roads in the project

• Personally analysed system requirements and developed a manufacturing management system for a 100% increase in management visibility using active data capture

• Carried out a detailed risk analysis on the proposed data system (at installation & during operation) which pointed out key areas for attention

Material Test Rigs (National Physical Laboratory Teddington UK)

2010(Aug -Nov)

Role: Placement Researcher

• Design and modification of rigs for the testing of materials in hazardous environments

• Procurement of parts & equipment with an emphasis on cost reduction

• Cut down delivery times on 2 of 3 allocated projects by 30%

WORK EXPERIENCE

Bank of Ireland Bristol Oct 2012 – Aug 2013

Role: Arrears Case Consultant

• Dealing with mortgage accounts requiring FSA Compliance and an understanding current legislation/regulations

• Consulting and negotiating with clients over the telephone and in writing

• The emphasis was on sourcing the best alternatives for customers whilst maintaining the bank’s books

• Experience gained in applying investigation, analysis and decision making in a regulated environment

Aviva Customer Experience Bristol Sept 2011 – Oct 2012

Role: Advisor Telephony

Worked as a part time contact staff at Aviva Customer Experience, providing support to clients and staff (Internal and External) on a range of RBS collective investment products;

Key responsibilities

• Relaying instructions to appropriate departments within internal timescales

• Dealing with queries from clients, other areas of the bank and 3rd Parties

• KYC and Anti Money Laundering checks

• Corresponding with clients including query resolution and courtesy calls

• Customer Retention and Lead generation

Key Achievements

• Continuous business lead generation, highest lead generator for 4 months running

Coutts & Co Bristol UK Nov 2010 – Sept 2011

Role: Business Associate

Worked as part of the Coutts Closures Team processing investments which are being liquidated, transferred to new portfolios or other providers for High Net Worth clientele;

Key responsibilities

• Acting on client instructions, including making payments and transfers within SLA

• Dealing with queries from other team members, other areas of the bank and 3rd Parties.

• Training new members of staff on processes.

• Corresponding with clients including query resolution.

• Compiling & maintaining statistics for management information.

Key Achievements

• Successfully passed the first exam of the Investment Administration Qualification (IAQ) which is targeted at colleagues in a supervisory role

• Championed fund raising for charitable causes encouraging our stake hold in the community

National Physical Laboratory Teddington UK 2010 (Aug – Nov)

Role: Industrial Placement Researcher

Worked as part of the advanced materials department whilst on a sandwich placement from the University of Bath;

Key responsibilities

• Design and modification of experimental equipment (Solid Edge)

• Procurement of parts & equipment

• Providing technical support to researches within the department

• Experimentation involving metals for use in industry

• Detailed data analysis

• Reporting findings to, and conducting presentations for, commercial clients.

Key Achievements

Cut down delivery times on 2 of 3 allocated projects by 30%, giving the team ample time to carry out, testing & fine tuning of the final product.