CV, Young Professional With Customer Service Exp. Targeting Europe

Available

Serial No: 22634

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Skills keywords: adaptive, automotive technical, customer service, problem resolving, quick learner

Short Bio:

Started work as a mechanic at a rally shop, gained knowledge and experience. There for two years until I decided to move into a customer service position. I started working at a aftermarket auto parts supplier andduring the 4 years that I was there, I moved up from a part-time driver to a Team Lead being trained as a store manager. In 2013 I received a scholarship to study abroad for one year . Having spent a year in Spain I'd like to further my knowledge and professional life.

Current location:  Ontario, Canada - View on map

Nationality: Canadian

Preferred Sector of Employment:  , Transport and Logistics, Travel and Tourism

Spoken languages: english, russian, spanish

Location I am interested in working: Anywhere

Profile

– Able to keep within deadlines and goals

– Has an attention to detail and accuracy

– Able to contribute skills to the team

– Strong knowledge of Microsoft Office

– Able to multitask and work under pressure

– Business oriented with many years of automotive experience

– Has a lot of hands on experience

– Punctual and ready for any work

– Strong customer service skills and communication skills

AWARDS RECEIVED

– WHMIS certificate

– Approved lift operator certificate

– Employee of the month award

Languages

– Fluent English

– Fluent Russian

– Conversational Spanish

Career Summary

08/14 – 12/14
CitRex Concord, Ontario

General Contractor

 Responsible for the paint department

 Cleaned, refurbished and painted balcony panels

 Performed balcony and concrete repairs on swing stages

 Repaired and painted frame rebars

 Experienced in using various tools (Grinder, jackhammer, multi-tool)

07/13 – 09/13
Subaru of Maple Vaughan, Ontario

Parts Department

 Kept current stock and inventory of parts on a daily basis

 Updated customer and shop orders with parts and information changes

 Arranged and delivered parts to customers

 Delivered and picked up cars from various service centers and body shops

 Created weekly sales reports, inventory reports and cycle count reports

08/09 – 06/13
PartSource Canada North York, Ontario

TeamLead

 Trained and supervised new staff

 Macro managed staff and reported to the Store Manager

 Provided customers with needed services such as helping to order parts and offering service advice.

 Received daily and stock part orders, fulfilled and placed inventory orders, filled out return forms and waybills.

 Fulfilled customer orders by picking parts, organizing drivers and creating routes for deliveries

 Created and managed weekly and monthly cycle-counts for all parts in inventory

07/10 – 08/12
PM Services Ajax, Ontario

Shop Foreman/Certified Apprentice

 Prepped racecars, maintained and serviced cars on race day, and custom fabrication

 Worked in all different type of weather conditions in all 4 seasons

 Installed rollcages, underbody shielding, and bumper guards, and strengthened chassis’ with braces on rally cars

 Maintained and repaired all types of automobiles

 Installed audio and video equipment into different vehicles

 Built race-spec Subaru engines and Drivetrains

Qualifications & Education

09/07/11 – 04/26/13
Centennial College Scarborough, Ontario

Graduate – Diploma

High Average in student in the Motive Power Administration program

 Technical and Business oriented

 Automotive mechanical program

 Specialized in vehicle electrical and mechanical components

 Business based curriculum with a focus on running an automotive company

09/30/13 – 06/09/14
University of La Rioja Logroño, Spain

Graduate – Certificate

Excellent alumni in the Spanish Language and Culture program

 Achieved level B1.2 in the Spanish Language course